Reviews of Sotetsu Fresa Inn Yokohama Sakuragi-cho This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
231-0005 Kanagawa, Yokohama, Naka-ku Honcho 5-49, Japan
#31 of 143 hotels in Yokohama
Guests' ChoiceReview Score
Based on 541 hotel reviews
8.3Score breakdown
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Cleanliness
8.7
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Comfort
8.6
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Location
8.7
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Facilities
8.4
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Staff
8.9
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Value for money
8.5
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Free Wifi
8.2
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Reviewed: March 29, 2025
Danny
United States8 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Superior Double Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Small lobby. Rooms need updated. Small bathroom. Mediocre breakfast.
Convenient location, next to train station and near shopping malls. Excellent staff.
Stayed in March 2025
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Reviewed: March 22, 2025
Bradford
Japan3 Reviews2 helpful votes7.0“It was a convenient location at a good value.”- • Business trip
- • Family with young children
- • Comfort & Sofa Double Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Bed was a little hard and the staff forgot to clean one night
convenient, good location, the facilities met our needs
Stayed in March 2025
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Reviewed: March 12, 2025
Shuk
United Kingdom1 review9.0“Staffs are very good and willing to help ，impress me”- • Leisure trip
- • Couple
- • Standard Double Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast is a little bit disappointing
Warm and clean
Stayed in March 2025
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Reviewed: March 6, 2025
Judylyn
United Kingdom4 Reviews7.0“Accessible with transport and convenient shops.”- • Leisure trip
- • Couple
- • Standard Double Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
The construction
The receptionist was friendly and helpful.
Stayed in March 2025
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Reviewed: February 17, 2025
Johnson
Australia2 Reviews9.0“Really enjoyed our stay”- • Leisure trip
- • Family with young children
- • Comfort & Sofa Double Non-Smoking
- • Stayed 1 night
Self-service check in a little time consuming
Excellent location, easy to find, clean rooms, friendly and helpful staff
Stayed in January 2025
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Reviewed: February 4, 2025
Mahendran
Malaysia15 Reviews1 helpful vote7.0“Convenient place and usually clean. Hope it will go back to the previous standard after renovation.”- • Leisure trip
- • Family with young children
- • Bellevue Twin Room - Non-Smoking
- • Stayed 9 nights
- • Submitted from a mobile device
Second time I stayed in Sotetsu fresa Sakura-gicho. First time, it was very clean and wonderful. This second time, there was renovation and one of the two lifts was closed off so it was inconvenient to wait for one lift. Another thing was the pyjamas provided was stored by the lift on an opened shelf. I feel it can accumulate dust and dirt, especially with tenovation and people passing by. This time, I wore the pyjamas and I was itching a lot.
Amenities, quiet place, close to train station and shop
Stayed in January 2025
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Reviewed: January 19, 2025
Norbaite
Malaysia5 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Standard Double Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
Good place to stay
Stayed in November 2024
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Reviewed: January 18, 2025
Tsuyoshi
Canada6 Reviews2 helpful votes9.0“Staff were friendly and accommodating. Breakfast was great to start the day.”- • Leisure trip
- • Couple
- • Comfort & Sofa Double Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Renovations during our stay, and furniture is a bit dated
Central to most attractions and close to the train station
Stayed in January 2025
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Reviewed: January 11, 2025
Christina
United States8 Reviews7.0Good- • Leisure trip
- • Couple
- • Superior Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
It was a bit grim and small.
Location.
Stayed in December 2024
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Reviewed: January 10, 2025
Peter
Australia49 Reviews13 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Comfort & Sofa Double Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The breakfast is simple and needs more Western Food and no parking U need to pay 1700 yen per 24 hours across the road in the underground carpark the dryer wasn't hot enough to dry washing needs water in fridge
It was close to China Town price was good quite had everything U needed and had Netflix bonus
Stayed in January 2025
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Reviewed: January 6, 2025
Tiffany
Australia1 review9.0“A very pleasant stay with kind staff, convenient location and good ammenties that I will definitely consider staying at”- • Leisure trip
- • Solo traveler
- • Standard Single Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
The room was just a little cramped to open a suitcase in but it didn’t bother me that much.
Exceptional location - Super close to Bashamichi Station with an exit right outside the hotel entrance (there was an elevator to the station too a little down the street which was convenient.) It was also a short walk to JR Sakuragicho Station and the shopping malls in the area. The neighbourhood is also quiet and there are three convenience stores nearby and in the station. The bathroom was very clean and TV had access to YouTube as well which was nice. The bed was very spacious for a single person room and the room had sufficient space for a solo traveller. They also had a bunch of free amenities on the lobby floor which was very kind of them.
Stayed in December 2024
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Reviewed: January 5, 2025
Di
Australia22 Reviews5 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Standard Double Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Small room
Nice modern
Stayed in December 2024
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Reviewed: January 3, 2025
Tracy
Canada14 Reviews2 helpful votes9.0“Would stay again”- • Leisure trip
- • Solo traveler
- • Standard Double Room - Non-Smoking
- • Stayed 7 nights
- • Submitted from a mobile device
I would have liked a bigger fridge and a microwave in the room for 7 nights. There was a microwave on the lobby floor, along with wash\dry machines. The pillows were big-hard, but they will loan you a tempur-pedic pillow when you ask. More shelves, and rails to hang stuff would be more comfortable.
I enjoyed my week long stay at Sotetsu Yokohama. Right at Basamichi station. Very convenient to Landmark Tower, Queens Towers, Mark s shopping. Near the Cosmo clock ferris wheel\roller coaster, cosmo play area, World Porters shopping, eating, games bulding. Plus the twin brick warehouses full of artisan stuff to buy ($$$). It was New Years, I spent the day at the nearby Bhuddist temple and Shinto shrine. All within a 20 to 25 minute walk from hotel. The walk along pier is scenic. Staff were very nice. Clean room, nice products. Plus they had coffee packets at front desk, along with a few fun beauty products. I love the waffle jammies.. pants and top. They met my request for room location very well.
Stayed in January 2025
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Reviewed: January 3, 2025
_m_
Netherlands50 Reviews8 helpful votes9.0“good hotel for a short stay in Yokohama, friendly and helpful staff and excellent location (metro)”- • Leisure trip
- • Solo traveler
- • Deluxe Double - Non-Smoking
- • Stayed 3 nights
right next to metro station in a central location of Yokohama, the rooms are very clean and hotel staff is friendly and helpful. I enjoyed my stay and would book the same hotel again.
Stayed in November 2024
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Reviewed: December 17, 2024
Karen
Australia24 Reviews3 helpful votes7.0“If you like to be close to the harbour and shopping , plus have acces to wandering the Chinatown area, this is a great p”- • Leisure trip
- • Couple
- • Superior Double Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
. No complaints
Convenient and well appointed. Good breakfast and the staff were very helpful and pleasant
Stayed in November 2024
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Reviewed: December 12, 2024
Russell
Australia26 Reviews7 helpful votes7.0“not terrible”- • Leisure trip
- • Family with young children
- • Deluxe + Sofa Double - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
the bed.. the floor was better. the whole place is feeling a little run down.
good location, well priced
Stayed in December 2024
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Reviewed: December 2, 2024
_m_
Netherlands50 Reviews8 helpful votes9.0“very good hotel for visiting Yokohama, friendly and helpful staff, good location”- • Leisure trip
- • Solo traveler
- • Deluxe Double - Non-Smoking
- • Stayed 3 nights
right next to metro station in a central location of Yokohama, the rooms are very clean and hotel staff is friendly and helpful. I enjoyed my stay and would book the same hotel again.
Stayed in October 2024
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Reviewed: November 26, 2024
Kevin
Singapore48 Reviews3 helpful votes8.0“Enjoy our stay.”- • Leisure trip
- • Couple
- • Superior Double Room - Non-Smoking
- • Stayed 3 nights
None
Room is a little small but clean. Location is excellent - directly in front is Metro station & convenient store nearby. Walking distance to shopping malls & city attractions.
Stayed in October 2024
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Reviewed: November 25, 2024
Li
Australia7 Reviews9.0Wonderful- • Leisure trip
- • Solo traveler
- • Standard Double Room - Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Price was good
Stayed in November 2024
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Reviewed: November 15, 2024
Chantelle
Australia31 Reviews1 helpful vote7.0“staff were great!”- • Leisure trip
- • Solo traveler
- • Deluxe Double - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
the bed was not comfortable, google maps did not take to the main entrance, and the bathroom was very small compared to other bathrooms I've encountered across japan
the staff were friendly. great location for the port district. even though breakfast options were limited it was all delicious!
Stayed in November 2024
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Reviewed: November 12, 2024
Ulf
Sweden419 Reviews39 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Superior Double Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Nice breakfast . Easy to walk to all major sites
Stayed in November 2024
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Reviewed: November 9, 2024
Harue
Japan73 Reviews1 helpful vote7.0“reasonable for attending conference”- • Business trip
- • Solo traveler
- • Standard Double Room - Smoking
- • Stayed 3 nights
Sometimes wifi disconnected during my stay (I'm not sure whether it is a problem caused by the instrument of the hotel). The surface of the chair was cracked, degrading the comfortability
Easy access to the nearest station, friendly staff, clean room
Stayed in November 2024
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Reviewed: November 4, 2024
G
Australia10 Reviews7.0Good- • Leisure trip
- • Couple
- • Comfort & Sofa Double Non-Smoking
- • Stayed 4 nights
Not sitting area for guest to have a drink or eat in the lobby.
Bedroom not suitable for tow person.
Stayed in October 2024
-
Reviewed: November 2, 2024
M
Germany2 Reviews1 helpful vote8.0“Good value for your money!”- • Leisure trip
- • Solo traveler
- • Standard Double Room - Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The amenities should be more clearly explained in English. I had difficulties to find out, where is what. A bit more English information would be nice.
Spacious, clean, comfortable
Stayed in October 2024
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