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Reviews of Sotetsu Grand Fresa Tokyo-Bay Ariake 3 stars

135-0063 Tokyo-to, Koto-ku Ariake 3-6-6, Japan

#659 of 1,459 hotels in Tokyo

Guests' Choice

Review score

Based on 1150 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    8.4

  • Facilities

    8.4

  • Staff

    8.7

  • Value for money

    8.1

  • Free WiFi

    8.7

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Showing 526 – 550

  • Reviewed: 23 July 2023

    10
    Nice hotel
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    There’s a free shuttle bus to Disney resort. There’s a convenience store in the building. Close to the station.

    Stayed in July 2023

  • Reviewed: 23 July 2023

    10
    Value hotel with great breakfast
    • Leisure trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    None

    Reasonable large room for an hotel in Tokyo. Various of selections of breakfast. Got some traditional Japanese breakfast and they are amazing!

    Stayed in July 2023

  • Reviewed: 11 July 2023

    10
    Great place to stay!!!
    • Leisure trip
    • Couple
    • Deluxe Suite Room - Smoking
    • Stayed 3 nights

    Nothing.

    Staff always polite and willing to help. I liked the closeness to the 2 train stations and the convenience store on the 2nd floor. Breakfast was good. The little park outside the building was lovely.

    Stayed in July 2023

  • Reviewed: 5 July 2023

    10
    Very good.
    • Business trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 5 nights

    No shuttle bus to Narita airport. I need to take taxi to Tokyo station, then take shuttle bus to Narita airport. Taxi is very expensive in Tokyo.

    Breakfast is good, Location is excellent!

    Stayed in July 2023

  • Reviewed: 4 July 2023

    10
    I had a wonderful time at Sotetsu Grand Fresa Tokyo-Bay Ariake
    • Leisure trip
    • Group
    • Standard Double Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Prompt, friendly and professional service

    Beautiful location

    Stayed in July 2023

  • Reviewed: 2 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    None

    Accessible, very clean.

    Stayed in July 2023

  • Reviewed: 28 June 2023

    10
    Great stay
    • Leisure trip
    • Family with young children
    • Moderate Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Late checkout until 1pm

    Stayed in June 2023

  • Reviewed: 23 June 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Superior Twin Room - Non-Smoking
    • Stayed 8 nights
    • Submitted via mobile

    n/a

    the location was great, and the many amenities that offered it was a great place to visit

    Stayed in June 2023

  • Reviewed: 21 June 2023

    10
    Fantastic. Buses available for Disney and airport, what else can you want?
    • Leisure trip
    • Couple
    • Premium Double Room - Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The restaurant with outside seating was always closed. It could open for lunch and open later for dinner. The time of operations should be revised.

    The rooms. They are like a mini apartment. They had microwave, refrigerator and iron base. Fantastic!

    Stayed in June 2023

  • Reviewed: 19 June 2023

    10
    My stay was good!
    • Leisure trip
    • Family with young children
    • Economy Twin Room - Non-Smoking
    • Stayed 5 nights

    all was good. There was a food massage that i never could make work. I woke up too late that, i could not reach the breakfast buffet (I think until 9 or 10 am). It was funny because of japan culture but, there were noodles in ice...

    Room was confortable, quiet, it was good. There were a convenience store inside the hotel. There were many amenities in the first floor for your convenience. there were two train station pretty close. we didnt take buses.

    Stayed in May 2023

  • Reviewed: 12 June 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Premium Bay Side Double Room - Non-Smoking
    • Stayed 5 nights

    It is convenient to take the airport shuttle directly to the hotel. Good value for money, with bay view rooms and easy access to Ariake and Odaiba.

    Stayed in June 2023

  • Reviewed: 11 June 2023

    10
    Good hotel.
    • Leisure trip
    • Couple
    • Premium Bay Side Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I was there was a bus to narita airport..

    Stayed in June 2023

  • Reviewed: 11 June 2023

    3.0
    not worth the price
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room - Smoking
    • Stayed 4 nights
    • Submitted via mobile

    accidentally booked smoking room and smell was nauseating. air purifier in room but it omitted cigarette smell so probably old filter. me and my two kids woke up with bug bites on legs. wallpaper was peeling off and floor was dusty. coin dryer wouldn’t dry clothes after multiple cycles. no umbrellas for guests to use like every other hotel in Japan I’ve stayed at

    location was good. breakfast was good

    Stayed in June 2023

  • Reviewed: 10 June 2023

    3.0
    Poor
    • Business trip
    • Solo traveller
    • Premium Bay Side Double Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    based on my few days experience I would like to say that most of staff are nice but some of their staff are racist. And it did ruin my mood a bit. My friend, as a white man, got two staff helping him with check-in. As an Asian-looking woman, I told the staff sorry I can’t speak Japanese. She still selected the Japanese system for me and asked me type my name in Japanese. After check-in, my friend was told that there is a free welcome gift place and got introduced to the elevator place by two “nice” staff. I didn’t get any of these nice service… The staff walked straight away after I switched the language to Chinese.

    Stayed in May 2023

  • Reviewed: 9 June 2023

    10
    Great place to stay, great location. Well worth a trip to Rainbow Bridge and Statue of Liberty.
    • Leisure trip
    • Family with young children
    • Twin Room - Non-Smoking
    • Stayed 3 nights

    Nothing

    Everything. Staff, room, buffet breakfast, location and free bus to Disneyland was excellent. Great value for money. Would highly recommended, would stay again most definitely ! Well worth a trip to Rainbow Bridge and Statue of Liberty, day or night.

    Stayed in May 2023

  • Reviewed: 6 June 2023

    6.0
    convenient, nice area for walking around, could be much cleaner
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    the fridge was so noisy I had to unplug it. the kettle smelled so bad I was afraid to boil water in it. some mold on the curtains and a lampshade.

    the area is beautiful but it takes a bit of time and train hoping to go anywhere else

    Stayed in June 2023

  • Reviewed: 5 June 2023

    4.0
    Room was way too small for the price I paid
    • Leisure trip
    • Solo traveller
    • Economy Twin Room - Non-Smoking
    • Stayed 5 nights

    The room was insanely small for the money - room service/amenities were basically non-existent

    Hotel staff was friendly and helpful.

    Stayed in April 2023

  • Reviewed: 4 June 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Suite Room - Non-Smoking
    • Stayed 8 nights
    • Submitted via mobile

    Some staff spoke English The breakfast buffet was delicious and there was always something different each day (we stayed for 8 nights) Smooth check in and check out process

    Stayed in May 2023

  • Reviewed: 3 June 2023

    5.0
    Passable
    • Leisure trip
    • Group
    • Premium Double Room - Smoking
    • Stayed 1 night

    the hallways and rooms smelt cigarette smoke.

    It was a last-minute booking, so we didn't expect much (booked only an hour before arriving). happy to just get a room

    Stayed in April 2023

  • Reviewed: 29 May 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Price went from 10 000 to 30 000 within a night.

    Stayed in May 2023

  • Reviewed: 26 May 2023

    10
    We had a nice time, good location for Tokyo activities. Good breakfast. Thank you.
    • Leisure trip
    • Family with young children
    • Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No complaints everything was great.

    Nice hotel, clean, very good breakfast buffet, convenience store in the building, free amenities in lobby.

    Stayed in April 2023

  • Reviewed: 16 May 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premium Bay Side Double Room - Non-Smoking
    • Stayed 13 nights
    • Submitted via mobile

    Staff was great, helped us always where possible. Good location.

    Stayed in May 2023

  • Reviewed: 15 May 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Standard Suite Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    There is no gym in the hotel. Would have preferred if they had a shuttle to the airport. Taxi costs about USD 200 one way.

    My preferred hotel during exhibition at the Big sight. Everything was perfect. Room size, breakfast, staff.

    Stayed in April 2023

  • Reviewed: 14 May 2023

    10
    Sotetsu Tokyo bay
    • Leisure trip
    • Couple
    • Premium Bay Side Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    A little remote at the skirt of Tokyo city center, not much choice of restaurants, only local subway trains, need to change trains to go to other places

    Great location to watch the inner portions of Tokyo Bay, however, a little remote at the skirt of the city, very friendly staffs and courtesy, good outside green and city yards to walk around, very relaxing, and surprisingly there is a bus line stop at the hotel door directly driving to Haneda airport

    Stayed in May 2023

  • Reviewed: 11 May 2023

    10
    very satisfied with my stay
    • Leisure trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    nothing

    close to train stations excellent staff very clean and quiet coin laundry service on several floors convenience store in the hotel many restaurants nearby

    Stayed in May 2023

Showing 526 – 550

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