Nice, clean hotel with rooms that have nice space for the toilet and shower. It is situated in a less touristy area so the surrounding restaurants in the area were very cheap, yet had great food.

Stayed in April 2025

really comfy and modern hotel

Stayed in April 2025

We stayed in a twin room and there was no room to open our luggage other than on the beds. We didn't have oversized luggage either.

Great location close to Shinkaichi Station, convenient stores & a Life Grocery store. Staff were very nice but difficult to communicate in English with some. The shower was amazing!

Stayed in January 2025

Not much to see around hotel area

Near to the train station, but this train station is not the main train station.

Stayed in December 2024

The walls are pretty thin, you can hear too much outside noice from the corridor and the neighbors rooms

The Room was spacious, and the location pretty near to the metro. The staff were very helpful.

Stayed in October 2024

Takes days before cleaning the rooms. Rooms must be cleaned everyday even if the linen is not changed but towels must be changed everyday and cleaning must be made everyday. The making of the bed should be daily. That is an international standard.

Friendly and helpful staff. Nearby the train station

Stayed in October 2024

Location is not far from center, near the subway station, It's noisy

It's really new, the room still new and more comforable, the Restroom really good

Stayed in September 2024

Nothing really, it was all quite good.

Good room, easy parking nearby, not too expensive. Clean and quite spacious. Close to good restaurants and Kobe port tower. Helpful and friendly staff. Also close to the metro line. The room price was very reasonable.

Stayed in September 2024

My room was located just in front of the automated vending machine's room, so it was noisy at night, as I could hear bottles falling down the machine, and people talking in the common area.

The cleanness, breakfast, amenities, and service were great.

Stayed in May 2024

Little too narrow bath room

Free bath salt!!

Stayed in April 2024

their policies make up rooms every three days and i stay three nights so my room never clean hahaha but it’s good for environmental reasons

staffs always support

Stayed in April 2024

My stay was on April 2024 and next to the building was a long term reconstruction, so it’s noisy in the morning. Hotel didn’t seem full, so I think for a long stay, they could have place people on the other side. Unless you are a morning person, then it doesn’t matter. Cleaning starts really early, so I had no chance to sleep from 9AM. They do their job really well, rooms are spotless, however, I couldn’t rest, because the cleaning next door happened at least three times during my stay. Vacuuming, slamming doors and etc.

Very nice hotel, good bathroom, many nice supplies for face and body. Renovated rooms. Great comfortable bed. Most of the staff are really nice. About 20-30 min walk to the historic places and centre. About 10 minutes by Metro.

Stayed in April 2024

Free coffee only supply at evening15-22. Most people need coffee at the morning. Clean up the at every 3 days after you checked in.

3 mins to train station 新開地, supermarket and lot restaurants around the hotel. Allow you have extra pillows, teeth brush... at the lobby. Give you new towel after you put your used towel and rubbish bin outside your door.

Stayed in March 2024

Small

Staff and location

Stayed in January 2024

nil.

The room was spacious beyond expectations, clean and comfortable. We arrived at the hotel early and stored our luggage before starting to explore Kobe. Friendly staff, good service.

Stayed in October 2023

Nothing of note.

Great looking hotel with a great room. It all feels very new. I liked the almost new looking expensive air filter machine in my room. The staff were nice and the location was in walking distance of the main attractions.

Stayed in October 2023

None

Staff is very friendly and support

Stayed in October 2023

Not Make a tea facility.water bottle not supply.I came to jambo ferry. So far is 4.5 km to ferry terminal

Stayed in October 2023

location

room

Stayed in September 2023

While there was a drink service available until 22:00, I was hoping to have a coffee in the morning. I suggest offering the drink service in the morning as well, or leaving an instant coffee packet in the room (there is a tea kettle).

Unlike most hotels that have a bathroom unit, the separated toilet and shower facilities are a unique feature of the hotel. It makes for a comfortable stay for two or more people. Even though I checked in around 20:30, I was offered an upgrade to a larger room (obviously this depends on availability), but this was a pleasant surprise. The location was superb- right around the corner from Shinkaichi station and a 10 minute walk to the JR Kobe station. On my next stay I am looking forward to see more of the neighbourhood.

Stayed in August 2023

This is not the hotel fault but the booking system. I booked a room for 2 adults and 2 kids with breakfast but breakfast for kids were not included(did not state or did not state clearly on the booking page.

Simple but good breakfast. Beds and pillows were comfortable. The room was clean and the staffs were friendly.

Stayed in August 2023

None

Room size reasonable

Stayed in July 2023

nothing

brakefast is very good

Stayed in July 2023

The best hôtel in town

Stayed in April 2025