Staff doesn’t check booking messages.

Very comfortable beds and good location.

Stayed in March 2025

Good hotel. Everything you need from typical hotel for a short stay you will find there.

Stayed in March 2025

No spare pillows available

Location Ice machine on our floor Washing machine available Lovely reception area

Stayed in March 2025

Very good price quality ratio.

Stayed in February 2025

Limited restaurant nearby

Good

Stayed in February 2025

Clean rooms, same as the photos, very helpful staff

Stayed in January 2025

The room was a bit small but expected for a japanese hotel.

The staff was very nice and helpful. They helped us figure out luggage forwarding and they spoke english. Overall it was a nice hotel and a good value.

Stayed in December 2024

You cant connect to youtube with mobile.

Stayed in December 2024

None

Clean and quiet. Walking distance to sannomiya st

Stayed in November 2024

Location is some distance from the train terminal, non-accessible to public transit, but within reasonable walking distance to subway network into the city.

Quiet neighborhood, close to a convenience store. Elegant lobby. Comfortable room. Great view of the mountains.

Stayed in November 2024

Room is clean and location is good. Environment is quiet but also closed to train station and business street.

Stayed in October 2024

The location was very convenient.

Stayed in July 2024

During check-in, one staff member mentioned that he did not know about booking details by Booking. I traveled with my wife and daughter; I paid for an option with breakfast included but they asked me for paying breakfast for my daughter and I thought that it was included.

Cleaning could improve.

Stayed in August 2024

the dryers are not strong enough and took an hour to dry the clothes, hotel room is quite expensive in the weekends, was told would not clean the room in 3 days

It’s like a business hotel serving mainly Japanese locals, have basic facilities, overall comfortable, ten minutes walk from Sannomiya Station

Stayed in July 2024

Only one girl at the reception spoke proper English, she was only there on the day of my check out. Although everyone was very friendly, the communication was very hard even using a translator. Not really a minus but you can’t get any information about anything at the hotel and that’s a pity.

Good location friendly stuff good toiletries.

Stayed in April 2024

Bed was small

Good for the price

Stayed in April 2024

The ventilation of bathroom is not enough.

Location is good and the room have enough space.

Stayed in March 2024

We got rooms on the 8th floor, so the view of the city was great. The bathrooms were very spacious and clean.

Stayed in March 2024

Very satisfied. I will suggest to others to stay at your hotel

Stayed in March 2024

I had problems operating the TV and couldn't get past the hotel waver for youtube. So that limited me to 5 local, all Japanese, tv stations. A help sheet in english would have been great. But the bathroom, shower, etc were all up to par.

I wanted to be down near the harbor, so I could hit the night markets and China town, and still stagger home at the end of the night. This is a really nice hotel, for the price. There are two laundries, giving a traveler a chance to do a load. The eatery on site does a choice of Japanese and western breakfast, with a good selection of fruit juice; coffees (plural); and even a jug of fruit smoothie. Staff were super helpful and I was able to empty out all my local change of various denominations and change that to laundry cash, easily. Its quiet, warm, no strange odours or stray whiffs of cigarettes. So I'm pretty happy over all.

Stayed in January 2024

It was a bit of a walk from the the station.

It was a comfy stay. The room was quite spacious!They had a shampoo bar, a drug store just across the street and a yummy yakiniku Resto just beside it.

Stayed in December 2023

Nice hotel in convenient location

Stayed in January 2024

Clean room and bath, kind and organized staff. Breakfast was also great. Only the fridge could have been turned on when guests are expected, but in general this saves energy as the technical equipment runs only if needed and I appreciate this in general. On the other hand, the room was really high temperated when arriving at the Hotel. 20-22°C should be sufficient. Due to technical equipment on the outside of the building, the room was very noisy when opening the window. With closed window, this was not an issue anymore. I had a good stay in Kobe.

Stayed in December 2023

Nothing

Location which was just 10 mins walk from Sannomiya station. The hotel is located in a quiet area. There are a couple of convenience stores nearby.

Stayed in November 2023