Sink drainage is not good. Lack of transport nearby to go to niseko.

Relatively easy to find. The look and feel is better than the pictures! Pleased bout it.

Stayed in December 2024

The room tends to be very dry at night. Woke up a few times to drink water. It would be good to try to reduce noises coming from the 1st floor at night.

Having a personal washroom is a definite plus in Kutchan. The staff are very friendly and helpful. We enjoyed our stay at Tbox. Also, would recommend adding bicycles for guests to use. A definite plus for avid cyclists like ourselves.

Stayed in October 2024

Very kind and helpful staff. The hotel is in walking distance from the train station and there is a convenience store right next to it. The room was quite big for Japanese standards and everything was well cleaned.

Stayed in September 2024

Really excellent, convenient, well-run place.

Stayed in August 2024

It wasn't a problem, but for the next time you do renovations, you may want to make the bathroom counter a little higher. It was just above my knees ;) And the shower head had a range that went from my waist to my neck - I would try and make that a little higher too! (And I'm only 180cm - not all that tall!)

Every little detail has been thought about, from easy self-check-in to USB chargers and plugs next to the bed. Room was quite large (for Japan), modern and clean. We never met any staff (or any other people for that matter) during our two-day stay - the check-in and check-out was done through messages. Very powerful shower. Strong internet. Excellent air con. Met my expectations in every way.

Stayed in August 2024

Not a complaint, but a this is a great place to stay as a couple or with a friend or two, but probably not a place I would stay with my kid! Nothing to complain about, I think it was a perfect stay!

Location was excellent, the rooms were super clean! It was nice to have our own shower and bathroom! The owner was super nice, I enjoyed every interaction I had!

Stayed in March 2024

Very comfortable beds, great value, the staff was very informative and helpful.

Stayed in February 2024

Only recommendation would be to include a microwave or some facility available for heating up food. Apart from that everything was great.

Tbox was in a great location. Walking distance to many places. The facilities were perfect for a ski trip with a storage room and laundry facilities. Danny our host provided us with great information at all times of the day/night.

Stayed in February 2024

The service staff were very good. I was very considerate. The room I stayed in had a good view. It was snowing. There was a chair looking at the view. The property has free parking.

Stayed in February 2024

Nothing to complain.

Travelled during Jan. Very near to Kutchan station! Walkable distance :) Reasonably priced? I forgot TBox member name 😅 すみません. He is very friendly and will help carry luggage up one level. Things worth noting. In the room, there is a “guidebook” that allows you to do some last minute planning if required. I am considered Asian petite, so everything here is no problem. I guess up to Asian average size should be no issues? It would be good if you can handle your own luggage, because during checkout, maybe expect to carry down the stairs yourselves. Beside building is a 7-11. Relatively clean and tidy 👍🏻

Stayed in January 2024

The staff did go above above beyond to help me during my stay even walking me to their favourite cafe to show me some of the best local food in down

Stayed in January 2024

Loved the location and the management staff was very accommodating.

Stayed in January 2024

Little black hairs in places.

Almost new- very helpful staff. There was enough space to hang up clothes. Good location, close to the train station, coop and seven eleven.

Stayed in December 2023

Very little to not like except for the distance to Grand HIRAFU. If you’re here for skiing snowboarding then rent a car!

Danny was a great host. He welcomed us on a very snowy day and even helped us carry our big bags up the stairs to the room. The property is new and very well maintained. The room, much to our surprise was quite spacious for Japanese standards! Even Danny had a laugh with us about it! Convenience. Right next to a 7-Eleven. And also not far away from restaurants and supermarkets in Kutchan.

Stayed in December 2023

Very tight space although we have enough space for our 2 bags on the floor. We don't like the texture and dark colour of the bedsheets. Narrow staircase to go up to our room and having to leave our shoes downstairs and change to shared slippers. No space to hang wet towels. But it's ok for us just for an overnight stay.

The staff was very helpful. We were wondering how to carry our bags upstairs to our rooms as there's no elevator. He carried our bags for us. The toilet is good. Warm toilet seat, adjustable pressure for water spray and even air dryer and air freshener after using the toilet! Also appreciate there's a 24-hour convenient store next to the hotel.

Stayed in May 2023

Pefect spot for backpack travelers. Located middle of the city center. Everywhere is walkable distance. To the slope, I would recommend take Bus/ Car. Cozy bed and furnitures! Hospitable service from the manager was indeed welcoming. Definitely coming back for the future.

Stayed in February 2023

Place is more expensive than other similar in the area. Having ability to stream movies via Chromecast would be nice.

Really nice facilities, spacious rooms, very clean. No more to add.

Stayed in February 2023

spacious, clean, next to 7-11

Stayed in February 2023

Amy and Dani were so kind, generous, and helpful to our group of 5 when we stayed. They gave us restaurant and onsen recommendations, helped us make a reservation for us non-Japanese speakers, and were just friendly people to talk to about life in Hokkaido. Plus, it's right next store to a 711!

Stayed in February 2023

Might be better if there is more storage or space to hang clothes . However, it’s manageable.

Very nice little hotel with great staff. Situate in the centre of Kutchan with plenty of restaurants near by. 15 minutes drive from the centre of Hirafu ski area.

Stayed in February 2023

nothing to dislike

This place is clean, confortable and great value for money. The staff was amazingly helpful.

Stayed in February 2023

I think the property needs a ski storage and a boot drying room if it wants to cater to skiers and boarders

Stayed in February 2023

N/A

The whole experience was just fantastic, Danny the owner is absolutely brilliant and couldn't do enough for me during my stay. The room was exceptionally clean and comfortable. Great location and excellent service. 10/10.

Stayed in February 2023

From our arrival the staff behaved in an incredible way, helping us with the installation, and all the problems that arose. It stands out for being a place with a lot of charm, cozy, well connected to the train station and next to it there is a 7-Eleven. For us the best place to get to know Kutchan, we will return to Kutchan and we will return to the Tbox hotel. The trip has been incredible thanks to them. We hope to see you soon!

Stayed in January 2023