730-0051 Hiroshima, Hiroshima, Naka-ku Otemachi 5-9-1, Japan
#48 of 132 hotels in Hiroshima
Guests' ChoiceBased on 64 hotel reviews
8.3Cleanliness
9.1
Comfort
9.2
Location
8.0
Facilities
8.7
Staff
7.1
Value for money
8.9
Free Wifi
8.4
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Showing 1 - 25
Reviewed: April 8, 2025
Sam
NetherlandsThe room was very comfy and spacious. Personnel was really sweet and helped us perfectly
Stayed in April 2025
Reviewed: April 5, 2025
James
United StatesCheck in wasn't as smooth due to technical difficulties with passport pictures not appearing despite having uploaded them to the pre-check-in portal in advance
Great room, very clean and nice amenities
Stayed in April 2025
Reviewed: March 31, 2025
Tomoya
United StatesThe main downside was the check-in process; I had to manually add passport photos even though I added them ahead of time online. This took longer than anticipated but wasn’t a dealbreaker. On a minor note, the windows in the room were small and didn’t let in a lot of natural light.
This is a fantastic hotel located in the Takanobashi area just a short streetcar ride away from the Peace Park, Atomic bomb dome, and Hondori shopping area. The rooms are bigger than a typical Japanese hotel and feels just right for Western/American standards. Hotel is relatively new and rooms were very clean and included standard amenities. The 7/11 across the street was super convenient! Really great value considering the room size. Didn’t have any issues with noise like others have mentioned.
Stayed in March 2025
Reviewed: February 28, 2025
Konrad
PolandCheck-in process was terrible. Even if sent all the necessary personal details in advance, we still had to put them into the system after arriving. The touch screen of check-in machine (there is no reception) was extremely unresponsive and the whole process took way to long. It's definitely not something you want to face when you're tired after long journey.
Neat and tidy apartment in very convenient location. Equipped in all necessities.
Stayed in December 2024
Reviewed: February 10, 2025
Kua
Japanthe check-in process for us was a little finicky but was quickly resolved
the room and facilities were really good, super clean and comfortable, and close to the bus stop!
Stayed in February 2025
Reviewed: January 10, 2025
Pepijn
NetherlandsCheck in
Location Price value Modern Clean
Stayed in December 2024
Reviewed: December 11, 2024
Katrina
AustraliaCheck in process was challenging
Excellent location.
Stayed in December 2024
Reviewed: December 10, 2024
Steve
South AfricaChecking in is tricky and time consuming for foreigners who need to scan their passports on finicky machine and then by email. It Should be fixed to work properly as there is nobody on site to assist. Intercom works and the idea is okay but in practice it is frustrating to guests who do not do self check in often.
Authentic Izakhaya nearby with great atmosphere, not far from Peace memorial by taxi.
Stayed in November 2024
Reviewed: December 9, 2024
Pat
United Statestoo close to train
Hotel staff, ease of check in/out process, clean,
Stayed in December 2024
Reviewed: December 4, 2024
Mico
AustraliaDifficult and confusing check in experience, which was resolved by calling an external party. Had to assist other travellers checking in the same time as us.
Good location with a 15 min walk to Hiroshima Peace Park and museum. Tram was a few min walk away. 7/11 across the street. Beds were comfortable and adjustable with remote. Pajamas were also provided which was a nice touch.
Stayed in November 2024
Reviewed: December 1, 2024
Arpah
MalaysiaStaff need to be more discreet during checking in.
Near to convenience stores, clean and easily identified by taxi drivers.
Stayed in November 2024
Reviewed: November 9, 2024
Galit
IsraelExcellent location, very pampering room
Stayed in November 2024
Reviewed: October 20, 2024
Amanda
AustraliaThe check in process was a bit finicky. When I put our whole group's passport in to the system, somehow it had duplicated one of our passports for everyone. So we ended up having to WhatsApp the pics instead. Given that we had just arrived by the shinkansen from Tokyo and it was 11pm, this was extremely annoying.
Very comfortable and walking distance to majority of the attractions. Shout out to the Katsu Curry place next door - run by the nicest old dude and the food is delicious!
Stayed in October 2024
Reviewed: October 18, 2024
Bryan
CanadaCheck-in was a little clunky, but after we got through that, everything was perfect!
Great size room with everything you need! Close to transit and 7-eleven.
Stayed in October 2024
Reviewed: October 8, 2024
Shelly
AustraliaSmall issue with the unmanned check in where it would only save 1 passport image out of the 3 guests however was quickly resolved by the call centre.
Nice apartment in a covered arcade a few minutes tram ride from downtown Hiroshima with a direct tram link to Hiroshima Station. Good sized room with a full size fridge and microwave. A 7 eleven directly across from the lobby and a small but well stocked grocery store just minutes walk away. About 15- 20 minutes walk to the Peace Park and shopping areas. Excellent photo and written directions provided to get to the location. Great communication
Stayed in October 2024
Reviewed: August 12, 2024
Andrea
Italythe check-in and out process was very long, very confusing and ridiculously rigid. Also there should be a place to store luggage before and after checkout.
great location, clean and comfortable
Stayed in August 2024
Reviewed: July 15, 2024
Kristy
AustraliaCheck in was disorganised and excessive. I had already completed my pre check in and scanned passports as required. I was required to do this again during check via a machine at the hotel. I was then transferred to an operator where I had to do this a third time. If we have already done this on line, a PIN number to collect the room key should be sufficient. It was a frustrating start to our stay.
It was a good value, clean room with good facilities.
Stayed in July 2024
Reviewed: July 8, 2024
Christine
United StatesIt would be nice if there was silverware and bowls, and blackout curtains.
The apartment was great and very good value. The beds are very comfortable. Lots of space compared to other apartments in Japan.
Stayed in July 2024
Reviewed: June 17, 2024
Ma
PhilippinesPlace is very clean, we love the bed and its spacious for a family of 4 :)
Stayed in June 2024
Reviewed: June 7, 2024
Alex
AustraliaLocation was fine, beds were comfortable, place was clean.
Stayed in June 2024
Reviewed: May 30, 2024
Sharon
AustraliaN/A
Location was excellent. Very comfortable beds. Staff were wonderful.
Stayed in May 2024
Reviewed: May 21, 2024
Marjolein
NetherlandsGreat location. Nice and spacious room, with a lot of amenities. Very clean!
Stayed in April 2024
Reviewed: May 17, 2024
Eric
PhilippinesThe only downside (which was expected) was that our room had no window. So theres no view outside. But this is fine. We knew this beforehand.
Well, the price paid was cheap which is good. The place was very quiet and looked very safe. Beds were excellent, shower room was awesome too. I think we got what we needed on the 2 nights of sleep.
Stayed in April 2024
Reviewed: May 11, 2024
William
FranceCheck in a little complicated with a necessary video call
Clean and simple, with everything you need
Stayed in May 2024
Showing 1 - 25
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