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It was the cleanest hotel we’ve ever been it. The staff were lovely. We arrived late, at 12:02AM and they were really accommodating for us, checked us in quickly and the room was all ready for us. They brought us bottled water daily. The room was a good size for the price. The location was extremely close to the Osaka Castle and the subway stations. with a Family Mart and 7 Eleven a couple of minutes walk away.

Stayed in April 2023

It was a bit hard to find as the entrance is slightly around the corner from the main street.

Beautiful spacious room with separate areas and a washing machine and kitchenette. Bathroom was great and beds were super comfy. Handy to the metro (Temmabashi station) and the castle. Free coffee and tea facilities in the lobby was nice.

Stayed in April 2023

Room was clean, well organised and comfy. Staff are extremely helpful. 3 min walk to the Castle / park, really good cafes nearby and the metro is a 2 min walk, so you can be in popular shinsaibashi area in less than 15 mins.

Stayed in April 2023

Nice tatami mats and comfortable futon. Lots of space for a large group. Good location with close proximity to stations.

Stayed in March 2023

No major complaints!

Great amount of space, comfortable bed (larger than most) and very helpful staff. We dropped our bags and checked in later that evening. Bags were taken up to our room and waiting for us.

Stayed in April 2023

nothing. hotel was perfect! the worst part was the elevator stopped on the 2nd floor. “the hotel lobby” every time you went up or down. is only thing that was wierd other than that perfect. super cool room

super clean. and big! had 2 extra beds in the dinner room. not sure the Japanese name. but the table and the floors super cool. mankai was walking distance and the best ramen we ate in 2 week trip from Tokyo to osaka . staff was super nice helpful. was the most “authentic Japanese room” we stayed in. subway was super close, nice city view. housekeeping was on point definitely recommend this hotel. the castle was in walking distance. was fantastic!

Stayed in March 2023

Lots of street noise in the room

Fairly large room with large bathroom Reception staff were very friendly Close to Metro stations 5 minute walk to Osaka Castle

Stayed in April 2023

The staff were all really nice and helpful in everything. Very cozy room and bathroom, super clean and organised. The hotel was just a 5min walk away from the Metro, quite centric.

Stayed in March 2023

staff was super friendly and helpful! made our stay extra comfortable and made the process effortless.

Stayed in March 2023

I got so used to the transfer service from other hotels so it was quite surprising for their partner to only have cash on delivery fees. alternatively, the convenient stores nearby have transfer services as well so not really a problem. just thought i’d mention it.

It was very central to where we want to go at the same time away from the crowd and noise of Osaka. The staff were very accomodating and the beds were soooo comfortable!

Stayed in March 2023

No real complaints. The property was a little more expensive than other's in the area, but it was also much larger, which is what prompted us to stay there.

The size of the rooms was excellent and well-suite to a family of four. The tatami room became the kid's room with the roll-out floor mats. The common/living area was good sized and the efficiency kitchen was perfect for a few day's stay.

Stayed in February 2023

No

Clean, great location and friendly staff.

Stayed in March 2023

Booking . com let us book a room that had the travel insentive from the Japanese government. So the night before we arrived we were told we had to cancel our booking and re book because we wernt Japanese residents. The cost of the room went up by about £50. Real hassle out me iff booking with Booking. com again. 40 min walk to Dotombori. We enjoyed walking there and got taxi back cost about 2500 yen Had to get to Shin Osaka for our train but again got a taxi 4,000 yen. Bit of hassle to get train with suitcases.

Very clean and modern.

Stayed in March 2023

Can't think of anything, it was a great stay!

- Super spacious room, one of the best we've had in Japan at this price point. Especially for a bigger city like Osaka! - Location is great, close to Osaka Castle and a train station. - Delicious Breakfast, the soup in the Western style was so tasty! - Nice bathroom with good water pressure in the shower. - Kind staff during check-in.

Stayed in March 2023

The mattress is too soft for me.

The room was kept extremely clean and the room size is spacious as compared with other rooms in Japan. It's about 15 mins' walk to Osaka Castle where I visited at night time, which gave a different experience as I had made several times of day visit.

Stayed in March 2023

more kitchenette like kitchen scissors can be provided.

hotel staff is courteous and helpful. near metro station and just a few minutes walk from Osaka Castle. there is a 7-11 just right across the hotel, very convenient. family Mart is another few more minutes on the other side.

Stayed in March 2023

Breakfast meal options were quite limited.

The hotel has very good facilities.

Stayed in March 2023

Nothing we could think of it was very comfortable

Staff were friendly helpful The staff person stay back unlocked her cleaning room to give me extra bag for my laundry asked if there was any thing she could help me with, before leaving for the day.

Stayed in March 2023

not many restaurants nearby

great location, just few minutes walk from Osaka Castle and museum.

Stayed in February 2023

A stones throw from Tanimachi subway line, and a short walk to the Osaka Castle, the location was near perfect for everything we had planned in Osaka. The room was comfortable, clean, the beds super comfortable, and the amenities excellent. The staff were friendly and helpful upon checkin and checkout. We didn’t try the breakfast, but it smelled delicious! All in all, this hotel is excellent value for money.

Stayed in February 2023

Comfy bed

Stayed in February 2023

Coin laundry and washing machine in room has no English made it a little harder to use

Osaka castle on doorstep Rooms are spacious, clean and beds really comfy Staff friendly and helpful

Stayed in February 2023

None

Very clean and staff friendly and helpful.

Stayed in February 2023

the room was cold even with heating AC on. other than that everything was great!

Stayed in January 2023

The room was a great size, the staff were friendly, the beds were very comfortable and the breakfast was amazing.

Stayed in January 2023