Beautiful traditional ryokan with a rich history, yet modern enough te be comfortable with all facilities you’d need. Staff was very friendly and proactive; we received an upgraded room and thet were very accommodating to my pregnant wife and my 1.5 year old daughter. Highly recommended.

Stayed in April 2025

My spouse and I loved that there were private family baths available. The meals were also incredible and gave us a real taste of Japan.

Stayed in April 2025

Excellent all-around. The property itself is quaint, not overly fancy (especially in the hallways), but not dingy in any way. Not many facilities besides the baths, rooms, and restaurant, but it doesn’t quite need any, either. We brought our own entertainment from the outside, and if you don’t have any, you can just take the shuttle down into the city. Our stay included meals in our room. Breakfasts were Japanese style with many small dishes on one tray (including both western dishes like yogurt and eggs and Japanese dishes like fish and miso soup), and it was a nice, filling-but-not-too-full start to the day. Dinners were one night of kaiseki (various dishes brought out one-by-one), and one night of sukiyaki, and both were incredible in both presentation and taste. The staff member who helped us, Yoichiro-san, was wonderful company. In addition to excellent service, he was just a very chill guy, pleasant conversationalist and good sense of humor. I also suspect even if we didn’t speak Japanese he would have still been able to help us just fine. The rooms were spacious enough, just enough room for four futons to fit side-by-side, which was great for our group and would likely be even better for 3 or less people. The baths were refreshing; perfect temp and no more than a few minutes to get to each one. One indoor public bath (looks like it seats up to 8 or 9 without squishing), one outdoor public path of similar-ish size, and our room had a one-person private bath as well. The shuttle to and from the ryokan was very good for us; not having to deal with local bus lines and being able to get there easily was worth only having the one departure time in the morning/afternoon that we had to plan around. The yukata offered for us to wear in the ryokan were comfortable. The gowns came in sizes even the tallest and largest of us could wear. The obi belt didn’t have variable size, though, but that’s quite minor by comparison.

Stayed in April 2025

I think the only thing that could be improved is the red carpet in the hallways is quite worn and old.

The service was exceelent as was the food. The onsen in our room was amazing. Overall our stay was delightful and quite special! Thank you very much.

Stayed in March 2025

nothing!!

we hace meals served in our room, excellent quality and service

Stayed in March 2025

Outstanding service, all staff were amazing! The room was stunning, offering everything you could possibly need was at your fingertips. Would highly recommend spending the extra for a room with private onsen - it was heavenly.

Stayed in October 2024

Every thing 🥰

Stayed in November 2024

The outdoor onsen was closed Saturday morning - and the signs sharing that were only in Japanese so we were unable to use them.

Food was spectacular - all the courses were delicious. The Onsen was also very nice and well maintained. Also, the shuttles were very easy and the staff were very friendly and helpful.

Stayed in October 2024

The food was amazing, both breakfast and dinner. There was a variety of onsens to try, outdoor, indoor, gender-separated and mixed! And the area around was beautiful - great for hikes and a break from the city noise.

Stayed in September 2024

The pillows were somewhat uncomfortable (maybe a general side effect of traditional beds).

The staff, facilities and meals were great. One of us is a vegetarian and they accommodated us excellently. They took out meat, fish and seafood wherever possible, replacing it with vegetables or tofu - keeping almost all of the many diverse dishes.

Stayed in September 2024

Amazing Ryokan and best end of our three week trip in Japan we could have wished for. The Onsens in the garden are lovely and the Japanese dinner was amazing. The staff was very kind and accommodating.

Stayed in September 2024

Staff and services are amazing

Stayed in August 2024

It is a little tired in parts, but it is clean.

The mountain setting, outside onsen and the food were amazing at Yumoto Ueyama Ryokan.

Stayed in July 2024

Even though we had a "private" room for meals, we could still hear other groups. They all sounded very happy. That was a good thing. There is nothing worse than staying at a location where the other visitors are loud, drunk, and obnoxious. These people were just having a good time.

Stayed in May 2024

There were dust on the furniture but minor.

Very kind staff.

Stayed in June 2024

The inside baths need renovation.

The location is great but you need to use the shuttle provided by the ryokan. The outside baths are very good and relaxing. Food is great as is the atmosphere.

Stayed in May 2024

It's a bit older facility that is being renovated step by step. So the parts that weren't renovated yet might dampen someone's experience.

The dinner was exceptional. A set menu was served and each dish was delicious. Staff was very kind and friendly.

Stayed in April 2024

Its location, so peaceful. Food was lovely and the opportunity of joining prayers was very special. Staff were attentive and kind. Free shuttle bus was invaluable

Stayed in April 2024

The outdoor onsens were closed in the morning of our stay. The weather was very cold during our stay and it was freezing in the part of the room where there wasn't heating with air conditioning, so we couldn't stay outside our room for long. We tried to sleep without heating at night but it was uncomfortable due to big temperature difference under the thick blankets and in the room air.

Super friendly and welcoming staff, we were able to communicate even though not all of them spoke English. Authentic atmosphere, very nice territory and quiet nature, perfect time to enjoy silence and peace. Comfortable and punctual shuttle service. Wonderful dinner experience, it was great to have English description for all the dishes we ate. Beautiful onsens, it's a pity people with tattoos aren't allowed into public ones, but at least there is a possibility of visiting private outdoor and indoor onsens.

Stayed in March 2024

We only stayed one night…. Definitely need 2 nights here.

The room was spacious but still felt cozy and comfortable. The view from the large window was simply spectacular, there was a light rain storm the night we came and honestly it added to the experience, so relaxing….the staff was so friendly, some spoke very clear English but for the ones that didn’t had a little translation devise. I’m also a Celiac and can’t eat wheat, I gave the staff a head up and they accommodated my meals beautifully! I was able to enjoy the dinner and breakfast with my family without feeling like I was missing something.

Stayed in April 2024

Would have appreciated a feather pillow

Authenticity of the ryokan and the food experience was amazing.

Stayed in April 2024

None.

The semi-outdoor hotspring bath inside the hotel room was superb. The room was very comfortable, spacious, clean, and quiet, with nice decor. The room overlooked a beautiful garden. The Kaiseki dinner and breakfast were served in the room and were very delicious. The hotel staff provided excellent, warm and personalised service. The hotel was located a distance away from downtown Himeji, near a forested area with beautiful scenery. Free shuttle bus service was available. This hotel was a perfect place to relax and rejuvenate the body, mind and soul. Our experience was wonderful.

Stayed in March 2024

A great local experience

Stayed in March 2024

A bit far out

The room was excellent and the dinner and breakfast first rate.

Stayed in March 2024