John was very helpful! Made sure we had everything we needed for our stay. Close to ski lifts and restaurants

Stayed in January 2025

great

Stayed in March 2025

Can be noisy from road. Take earplugs.

Staff, location, big room/bathroom, comfy.

Stayed in March 2025

We had an amazing stay at The Address. After an initial mix-up with the booking (The Address has a brand-new sister hotel called Matsuya) we got the brilliant Tatami family room with its own onsen. The most spacious and most comfortable room I've stayed in in Japan. The Address is right in the middle of Akakura Onsen main street directly opposite the convenience store so it's a 5 minute walk to the nearest chairlift and all the rental shops and bars. John is a fantastic and generous host who can't do enough for his guests, there's always a warm welcome at the bar, but be wary of the sake if you're skiing the next day. Thanks John, we'll definitely be back.

Stayed in March 2025

Great location. Hard to beat if you want to be in the heart of the village.

Stayed in February 2025

Great serivce , location and accommodation.

Stayed in January 2025

Take your own Beach Towel from home as the towels in Japan are quite small and you will use the Onsen (Hot Spring Spa) at the hotel often

I chose The Address Hotel in Akakura based on the wealth of glowing reviews across Google, Booking.com, and TripAdvisor—and I can confidently say it exceeded every expectation. From the very beginning, the communication was flawless. John, the owner, was nothing short of exceptional. His attentive support both before and during our trip made our experience truly unforgettable. The hotel itself is immaculate, thoughtfully designed, and equipped with everything you could need for a comfortable and relaxing stay. But what truly sets this place apart is John’s personal touch. His dedication to ensuring guests have the best possible experience is unparalleled. He went above and beyond by personally collecting us from Myokokogen Station and remained available throughout our stay, offering invaluable advice and support via WhatsApp whenever needed. John also owns The Matsuya in Akakura, which is undergoing exciting renovations this summer—no doubt it will be another top-tier destination by Winter 2025/26. Thank you, John, for making our holiday truly extraordinary. We can’t wait to return!

Stayed in February 2025

I enjoyed every detail.

Beautiful and traditional Japanese layout.

Stayed in February 2025

Everything was great!

Property was conveniently located on the Main Street of Myoko Ski Area, with eateries/ pubs and amenities within walking distance. Walking distance to some ski resorts as well (10min walk)

Stayed in February 2025

If you are a light sleeper, take ear plugs as the snow clearers rattle down the street throughout the night. Not a complaint - as we were treated to awesome snow the next day! Quite pricey but we loved every minute.

Fantastic location on the main street, right next door to the major ski hire centre and minutes from the ski lifts. The staff were super friendly and helpful, particularly when trying to locate our luggage forward shipped from Tokyo - no fault of their own. The western rooms were large by Japanese standards and well-equipped.

Stayed in January 2025

Location. Staff very helpful. On site Onsen. Self catering. Comfy beds

Stayed in February 2025

Since it's a small hotel, the meal choice is limited to simple breakfast and one-dish dinner. Nevertheless, availability of the breakfast was quite helpful to me.

The location is along the main street, very close to rental shops, the base lift, convenient stores, and restaurants. The hotel owner/manager John is very friendly and helpful. There is space in the basement for storing ski equipment, which is nice.

Stayed in February 2025

Can’t think of anything!

The beds were very comfortable, we paid for the breakfast option and the food and coffee was just right every morning. Clean facilities, the staff was always there to assist if we had questions. The shuttle only takes you to Suginohara, Akakura Kanko and Ikenotaira. But if you give them advance notice, they can come get you when you’re done skiing for the day, it’s a wonderful amenity! The Onsen in the property is delightful as well, much needed after skiing all day. The location is perfect for walking anywhere, rentals, food, local buses stops and the convenience store. The front desk has all the information needed to get to know the town easily and find your way around. One of the best ski properties I’ve ever stayed at in Japan!

Stayed in February 2025

A little noisy in winter when the road clearing happens (nothing to do with the hotel and would impact many of the Akakura Hotels).

We stayed a week in mid January (2025) and had a great time at the Address Akakura. The rooms were very clean and the ability to cook or have a light breakfast in the room was a bonus. The beds were very comfortable and the room was very spacious. Little things like having heating you could control, plenty of storage and hanging space and a good sized bathroom were nice touches (you don't get these things in every Akakura hotel from experience). Johnny was a lovely host who helped us to book restaurants and other day activities when needed. We would definitely stay again and appreciated how central to everything the hotel was! Thanks for a memorable stay.

Stayed in January 2025

N/a

Great location , spacious room , lovely onsen.

Stayed in February 2025

The breakfast was fine but could be slightly improved with a greater selection.

This is a lovely establishment located about a 2 minute walk to one of Akakura's main chairlifts. The assistance provided by the owner, John, was exceptional - nothing was too much trouble. He was so responsive on emails before we left for our trip, and an amazing host during our stay who went above and beyond to assist us with all of our queries, bookings etc. The onsen in the basement was very clean and an asset to the place. Several cafes serving excellent coffee are located within a 200m radius. The 4 of us (2 adults, 2 teenagers) thoroughly enjoyed our time at The Address and would definitely stay there again. Highly recommended!

Stayed in January 2025

Stayed at the newly renovated Matsuya Hotel; room was adequately furnished & clean. Location was perfect; 5 min walk to the lift. Staff were helpful & provided good service. The owner John was a fantastic host & took personal effort to see that his guests were comfortable.

Stayed in February 2025

Nothing

Amazing customer service, nothing was too much trouble, John and staff went above and beyond 🙌🥂

Stayed in February 2025

The pillows. There was no tea towel to dry the dishes after washing up.

Great location, great onsen, great rooms, great staff. It even has a lift. Very accomodating, nothing was a problem for them. Free shuttle to other resorts in the area. What more could you want?

Stayed in January 2025

Location was fabulous, facilities were great and host John was simply wonderful. He was very friendly, knowledgeable and accommodating; he made our stay very enjoyable. We will definitely return.

Stayed in January 2025

Nothing it was awesome

Awesome big and new Very luxurious

Stayed in January 2025

Nil

Beautiful big room with mini kitchen huge shower and lovely onsen very luxurious.John owner amazing and very hospitable and even drove us to ski resort, picked us up from train. Awesome! Newly renovated and right opposite supermarket and restaurant. Well worth the $ treat yourself! Drying room for gear great! John even allowed our luggage to be sent their direct and keep it for us until our arrival 2 weeks later. Wow!

Stayed in January 2025

Our family room was in the annex building which is still being renovated so apart from the room, other facilities are not ready.

Great location near the entrance of the ski place. The town is small, so can walk to get anything. The owner is super kind with great hospitality. It feels like staying in one of his houses. The room is newly renovated so everything works.

Stayed in January 2025

Location , John and his staff were amazing ! Very accommodating . Will be back .

Stayed in January 2025