Toshi was so welcoming and greeted us at check-in. Communication was great before we even arrived. He had great recommendations for restaurants and spoke excellent English. The room was spacious for four adults and had everything we needed. The washing machine is great when packing light and the bathroom dried our clothes overnight. So very clean and the beds were comfortable. Short walk from the main strip of Suskino. USB charging ports everywhere including next to each bed! Would definitely stay again.

Stayed in March 2025

Nothing

Excellent in room facilities and spacious interior. Our room had everything we needed (and more!) for our 5 day stay. Heaps of room and well laid out great for groups and families. Spotlessly clean also :)

Stayed in March 2025

For 5 people not much space for suitcases but manageable!

Well located, friendly staff, as descriebed. Thoughtful touches like recommendations for food and basic amenities like coffee, hairbrush, toothbrush etc

Stayed in February 2025

N/A

I loved the friendly, knowledgeable and respectful staff and the ability to do our laundry in our studio. We didn’t cook but having a kitchen was definitely a plus, as we were able to bring home leftovers and reheat them in the microwave or on the stove top.

Stayed in February 2025

Toshi, the owner, gave us a warm welcome and some food recommendations in the area - he was wonderful and helpful. The room itself was comfortable and it was great we have laundry facility as well. There were five of us in the room, which made it a bit tight, but definitely a good space for a family of four.

Stayed in January 2025

It was a 15 minute walk from the train stop, which was a challenge in the snow with luggage.

Toshi was a very thoughtful host. The room was very clean and comfortable. And it was easy to store our bags while we explored the city.

Stayed in February 2025

Great location, room was clean and large - we loved the bunk beds! Perfect for a family room. Owner is super friendly and helpful.

Stayed in January 2025

Location if nearer 😆 but good for exercise thou.

So nice and have everything you need. The owner is very responsive. Check in and out was very smooth. Definitely recommended for family stay. The owner even lent us the sled for us to play. Appreciate it so much. Kids and us having a blast.

Stayed in January 2025

Not applicable.

The best location,very clean and complete amenities.

Stayed in December 2024

the place is good for family n spacious too, the host Mr Toshi was so welcoming n we really enjoyed our stay 😊 there is a lawson store 5 mins down the road, great location to access to attractions 👍🏻

Stayed in December 2024

My wife felt that the bed was too soft, I was fine!

Great accommodation in Sapporo, an apartment-styled room, can easily fit four. Well-fitted out with all you need, you can make meals. Toshi, the Manager, was very helpful and welcoming. Highly recommend it, especially if you are staying a few nights and want some space to relax.

Stayed in October 2024

The beds and pillows but I’m fussy!

The owner, Toshi, was so friendly and helpful. He welcomed us with an explanation of where to eat and nearby tourist attractions. The apartment was well-equipped with everything we needed for our stay including a washing machine and a fantastic drying room.

Stayed in October 2024

The owner is very friendly and helpful. Good location and clean

Stayed in July 2024

Nothing

makes me feel comfortable for family as it is a bit far from late night culture. And provided baggage keeping service after hotel checking out for almost 12 hours, which saves travel expenses after checking out. The laundry machine is inside the kitchen, which is very convenient for families having long journeys in the hot summer season

Stayed in August 2024

clean and confortable

Stayed in August 2024

The Base Sapporo was a really excellent base to explore Sapporo and surroundings. It is a studio flat with a little kitchen, a shower/utilities area and a separate toilet, incredibly well designed and well equipped. We were travelling as a family of four with two older teenagers (16 and 19) and it worked well for us. It would work very well for families with younger children too and other groups who are happy to share a room (comfy bunk beds). It was really great to have a washing machine after we had been travelling for a while, and an excellent drying room which doubled up as the shower - we'd love to have one of these at home! All the facilities were in excellent order. A lovely touch was a handwritten greeting from the owner, who we met at the front desk a couple of times too. Very good value too! Highly recommended, practical option.

Stayed in July 2024

Booking.com

Spacious,

Stayed in June 2024

Mostly the transportation was a bit far; we had to walk more than 15 minutes from the bus station to the hotel. Normally 15 minutes of walk isn’t bad but with the luggage it seemed a bit far.

Toshi was great! He helped us with the check in and gave some great recommendations for nearby restaurants. I also like how spacious it was and not too many other people. It was quiet and nice.

Stayed in June 2024

The property doesn’t have any parking amenities within the premises. As we drive, it took us a while to find parking lot.

Good for family stay. Property is a studio apartment and it has everything that you need. The location is good, near to eateries. Owner Toshihiro is friendly and makes an effort to wait for us as we reach the hotel late in the evening and he even recommends good eating places for us.

Stayed in June 2024

Nothing, it was perfect!

As our flight from Tokyo was slightly delayed, we arrived at The Base a little later than our scheduled check in time. However, we were greeted by Toshi, the owner/manager of The Base, who stayed behind to ensure that our check in process went smoothly. He provided heaps of very useful information, ranging from places to eat to the easiest way to walk from The Base to JR Sapporo station. We especially loved the peace and quiet of The Base and not to mention the close walking distance to the streetcar station. Everything in our chosen room was as expected and we would happily stay at The Base on our next trip back to Sapporo next January!

Stayed in February 2024

Toshi, our host, was so nice and informative! The room was spacious and clean. The hotel was located well.

Stayed in March 2024

Nothing comes to mind!

Excellent location very close to Susukino for many restaurants and shopping within easy walking distance. Big room by Japanese standards and good-sized and comfortable bunks. It also had all the amenities and a decent wet room. The owner and host Yoshi San was very friendly and helpful giving advice about nearby restaurants.

Stayed in February 2024

Walking from the property to the Susukino subway station is a quite a distance in my opinion (unless I was taking the longer route and not aware if there’s a shorter one) especially when you need to drag the luggage on snowing surface.

Clean, friendly staff with good amenities provided especially if you plan to cook simple dishes. Also a few meters away there’s this famous ramen shop that always has a long queue even before it opens for business. Tasted the ramen there after 1 hour long of queue and it tasted good 😁

Stayed in February 2024

Great location, friendly staff, perfect size for our needs, quiet.

Stayed in February 2024