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Reviews of The Joint 2 stars

399-9301 Nagano, Hakuba, Hokujo 3020−813, Japan

#11 of 60 B&Bs and Inns in Hakuba

Guests' Choice

Review score

Based on 88 B&B reviews

9.0

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.5

  • Location

    9.7

  • Facilities

    9.0

  • Staff

    9.2

  • Value for money

    9.3

  • Free WiFi

    9.5

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Showing 1 – 25

  • Reviewed: 8 March 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff are nice. Place are clean. Everything is so nice.

    Stayed in March 2025

  • Reviewed: 5 March 2025

    8.0
    We would stay here again!
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Eggs for breakfast would have been lovely. A better option for storing our clothes in the room. Clear the ice/ snow off the back stairs as it was tricky to navigate the steps to access the skis/drying room

    Great location. Log fire. Good breakfast. Friendly staff. Jake went straight out and bought new hairdryers when I reported one wasn’t working 😊

    Stayed in March 2025

  • Reviewed: 1 March 2025

    10
    Loved it-Welcoming lounge, fireplace, comfy beds, friendly staff, central location for buses
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    Loved the place, would stay again without a doubt.

    Beds were comfy n warm. Open space lounge with communal tables and sofas made it a very welcoming place. Breakfast was simple and tasty. Good selection of pastries, muffins, toast, cheese, yoghurt and fruit. A mini oven, microwave, kettle with tea and coffee available in the lounge made the place more comfortable; like a home away from home. Staff were always friendly. The pick up service from the Hakuba St on check in day was very appreciated!! The Joint is also very centrally located to a convenience store, and all the buses that pass Echoland.

    Stayed in February 2025

  • Reviewed: 23 February 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 13 nights
    • Submitted via mobile

    Location was perfect. All staff were welcoming, friendly and helpful. Rooms were always clean. I would stay here again

    Stayed in February 2025

  • Reviewed: 17 February 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 13 nights

    Amazing breakfast, very friendly helpful and accomodating staff, location and dorm was excellent. Exceeded all expectations and would definitely recommend staying here.

    Stayed in January 2025

  • Reviewed: 16 February 2025

    10
    Excellent
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Perfect all round. Loved the stay. Clean tidy warm. Friendly kind staff. Nice fire morning and night. Good breakfast. Excellent location just off the main echoland road. Close to bus stops (important for skiers).

    Stayed in February 2025

  • Reviewed: 16 February 2025

    8.0
    It was great. Would definitely recommend.
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Room was small No mirror near the PowerPoint No English instructions on the heater

    The breakfast food The lounge room The bath (which our en-suite had) The drying room The pickup-drop off service Helpful staff who speak English Proximity to shuttle bus stops, shops and restaurants

    Stayed in February 2025

  • Reviewed: 12 February 2025

    10
    Our favourite place to stay in Hakuba
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Our 3rd stay at The Joint. Thanks Jake for looking after us so well.

    Stayed in February 2025

  • Reviewed: 9 February 2025

    10
    Fanominal
    • Leisure trip
    • Couple
    • Twin Room with Shared Bathroom
    • Stayed 8 nights
    • Submitted via mobile

    The only improvement I could recommend is a second washing machine but that is trivial.

    The staff were amazing, super friendly and helpful. The accommodation was cozy and I was always comfortable. The other guests were great to be around. We will be coming back when we visit Hakuba again.

    Stayed in February 2025

  • Reviewed: 3 February 2025

    8.0
    Great place to stay, friendly staff and convienient location.
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    A little more storage in the room would have been great but it wasn’t an issue at all. Maybe some more wall hooks.

    No fuss, easy access to a bus stop and local stores and venues. Staff were friendly and helpful.

    Stayed in February 2025

  • Reviewed: 29 January 2025

    10
    Snowboarding is super fun in Hakuba , but there’s more to it then just that!’
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 10 nights
    • Submitted via mobile

    Nothing really for me to complain about!! The guests in my 6 bed dorm said there was a snorer in the dorm, whom was relocated to another room. Im 46 and shared the dorm with a lot of young kids in there 20’s and the never woke me up after they had drinks with there friends.. Very respectful..

    The joint Echoland Hakuba is very central to all dining bars and food… Also very close to Hoppoone.. I myself walked there when there’s a free shuttle bus.. Very beautiful the Japanese Alps!! Love Hakuba..

    Stayed in January 2025

  • Reviewed: 23 January 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 7 nights
    • Submitted via mobile

    Great Location, easy to get buses to mountains. Staff were friendly and they even had a Nintendo switch for us to play!! Also had a dry room for all your gear

    Stayed in January 2025

  • Reviewed: 31 December 2024

    10
    Great staff and comfortable rooms
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 10 nights
    • Submitted via mobile

    Staff were excellent, rooms are spacious and comfortable, common area is cozy and welcoming, location is perfect for accessing the hakuba shuttle bus

    Stayed in December 2024

  • Reviewed: 28 December 2024

    10
    Inshredible Joint
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 7 nights
    • Submitted via mobile

    That I had to leave so soon

    The staff were awesome. The joint was clean and comfortable and the snow was incredible.

    Stayed in December 2024

  • Reviewed: 16 August 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very good location, starting points of several walk across the mountains in summer and ski slopes in winter

    Stayed in August 2024

  • Reviewed: 29 February 2024

    10
    Epic
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 14 nights
    • Submitted via mobile

    The lobby, the open wood fire, the warm room for snow gear

    Stayed in February 2024

  • Reviewed: 27 February 2024

    9.0
    great
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 6 nights
    • Submitted via mobile

    hot in the dorm room

    great location. clean. friendly safe. breakfast.

    Stayed in February 2024

  • Reviewed: 22 February 2024

    9.0
    Great place for solo travellers!
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 6 nights
    • Submitted via mobile

    Nitpicking but some kind of vacant/occupied signage for the shared toilets would be nice. Hard to find faults for this place, would definitely stay again!

    Located right in the heart of Echoland. It was easy to catch the shuttle buses to the different snow fields in Hakuba, especially with a Hakuba valley pass. The toilets and showers were all very clean and never had to wait for them. The manager Jake was always available and responsive if you had any questions, plus he picked me up from the bus station. I slept in the dorm room and the bunk beds were extremely comfortable and warm. This place has maybe the best drying room I’ve ever used in snow accommodation. There is a nice little common area with a fireplace and friendly interactions with other travellers. Nice & basic breakfast included - loved the raisin toast!

    Stayed in February 2024

  • Reviewed: 15 February 2024

    10
    Very friendly staff in comfortable surroundings
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Nothing

    Clean and close to cafes, bars and busses to ski fields

    Stayed in February 2024

  • Reviewed: 13 February 2024

    9.0
    Perfect location, comfortable and welcoming
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Easy 100 meters to train station in echo land and close to lots of restaurants although bookings are required at many or you’ll need to eat early. The Joint was very clean and homely and we really enjoyed our stay. The breakfast was good and the bed was super comfortable!

    Stayed in February 2024

  • Reviewed: 12 February 2024

    10
    Our favourite place to stay in Hakuba
    • Leisure trip
    • Couple
    • Twin Room with Shared Bathroom
    • Stayed 7 nights
    • Submitted via mobile

    This was our second stay at the Joint. Jake and his team do a great job of looking after all the guests. The location is perfect and so convenient.

    Stayed in February 2024

  • Reviewed: 10 February 2024

    8.0
    Convenience and value
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 8 nights
    • Submitted via mobile

    Some guests didn’t stick to the quiet after 10pm rule and some parties took over the common area at the exclusion of others.

    Location was great, walk to everywhere.

    Stayed in February 2024

  • Reviewed: 5 February 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    - some beds in the dorm are very squeaky

    - lots of storage underneath the bunks in dorm for winter gear - big showers (luxury in Japan) - very nice and cozy common space - friendly and responsive staff

    Stayed in February 2024

  • Reviewed: 1 February 2024

    9.0
    pleasant surprise with comfortable rooms to stay in, all basic amenities available
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 5 nights

    Going back from the slopes is harder as you need to access specific bus stops at specific times, tho I cant say if this is the same for all the other accomodations since this is the only one I have been to washing machine was not working properly, clothes turn out wet, if you have limited clothing, this might be an issue a bit hard to get into if coming from hakuba train station or happo bus terminal, if you have no car.. consider hiring a car with your mates for better accessibility

    Easy access to shuttle bus that take you to slopes rooms are better than what is in the photos helpful staff breakfast available can accept luggage delivery there is a drying room available

    Stayed in January 2024

Showing 1 – 25

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