None

Like everything of the hotel and Toyako.

Stayed in May 2024

It is a large resort so there will be large crowds - thankfully the restaurant and onsens are large enough to accommodate all. Not suitable if you are after a cosy and intimate onsen experience.

Location was excellent and our rooms had a view of the lake. Beds and pillows were super comfy. The firework festival was amazing but best viewed just outside the resort (as advised by the staff). The staff could speak multiple languages so there were no issues with communication. Love the book&labo space which was good to sit and read/work/relax. The onsens were located on the top floor (outdoor and indoor), which rotated between male and female overnight so you could try both. While there was a traditional onsen on level 2 as well, I didn't try that one out. Love that the staff provided robes for all guests including the kids (specific to their ages) so it was a good fit. The buffet dinner and breakfast had a great selection and food was amazing. The restaurant has views of the lake which was a bonus.

Stayed in May 2024

The food are average.

Great location by the lake and the open air bath have a stunning view of the lake and the mt. Yotei and also the room I've stayed was quite spacious.

Stayed in May 2024

Wasn't able to choose dinner time, and the time slot we got was a bit early.

Excellent quality all around from room, onsen, and buffet.

Stayed in May 2024

Nothing—except the private bath—was already fully booked.

The hotel's restaurant provided a diverse and delectable menu, catering to a variety of culinary preferences. The check-in process was streamlined and efficient, facilitated by the courteous and competent staff. The check-out procedure was prompt and hassle-free. The aesthetically pleasing environment and convenient proximity to prominent local attractions enhanced the overall experience. The shared pool and spa facilities were satisfactory.

Stayed in May 2024

Unexpectedly that there was fireworks enjoying thru the Restaurant

Stayed in May 2024

The onset rooms are so nicely fitted out and it has an amazing view of Mount Yotei. We enjoyed the whole experience of staying in this hotel

Stayed in May 2024

One of best onsen resort. Strong recommended. And will return for future vacation.

Stayed in April 2024

Wished we booked a longer stay!

The buffet dinner and breakfast were amazing! Beautiful view and great staff. Service was top notch. Will definitely come back again!

Stayed in April 2024

Nothing not to dislike with The Lakeview Toya. A bit pricey but worth the experience...

What a hotel experience. Would recommend it and would be staying at The Lake View Toya next time we're in the area. It is a full package with Buffet Dinner and Breakfast. The rooms are just spacious with full amenities. The common areas in the lobby reflects the class and luxury. There's a fantastic Macintosh based h-ifi system in the lobby area for audiophiles to appreciate. The dining area with the high ceiling and full length glass windows just captures the vistas of Lake Toya with the Nakajima Islands especially Oshima. The buffet menu was extensive with lots of local Japanese and international cuisine and the cooking is equally excellent. The onsen is large with full length glass to capture the Lake Toya views. But go up to the open air rooftop heated infinity pool and you get views of Toyako without obstruction. Don't miss that. Its just the right complete package.

Stayed in March 2024

Some desk staff couldn’t speak other languages apart from Japanese. Hard to communicate over the phone. Private onsen sessions were very expensive as well.

Spectacular view of the lake and very clean rooms. Superb buffet spread as well.

Stayed in April 2024

Little choices of bread or perhaps it was all gone when i came and no replenishment

Choices are not my kind of food.

Stayed in March 2024

view wonderful

Stayed in March 2024

The hotel room we stayed in has a balcony view of Lake Toya, which was very beautiful. Breakfast and dinner buffet was excellent. The staff service are also great, and they even prepare a nice photo of me and my wife in a photoframe, which was heartwarming.

Stayed in March 2024

Phenomenal stay. Had the private onsen and it was totally worth it. Dinner and breakfast buffets were outstanding, which surprised us because normally a buffet can be a bit middling.

Stayed in February 2024

The location is quite difficult to get to especially in the winter. The food was good, but not the best I’ve had.

Amazing service and facilities. It went above and beyond my expectations.

Stayed in February 2024

We stayed for 2 nights, so the buffet was a little repetitive, could have a little more options or change the menu slightly. However, overall it was still a good meal.

Room was spacious and comfortable. we had an amazing view of the lake. It was really nice to wake up to the breathtaking view every morning. They provided a change of yukata daily. The hotel is newly renovated, so everything nicely designed.

Stayed in January 2024

My only critique would be that the bell service could be better. Assistance with luggage to and from the rooms should be offered.

Best resort I've been to within Japan. The service was excellent and the staff were kind.

Stayed in February 2024

Nothing

Everything

Stayed in January 2024

Good dinner and very nice public onsen overseeing Toya lake and mountain. Decent room size

Stayed in December 2023

Facilitys were a little bit poor , It is difficult to reserve.

Nice lake view and inroom onsen.

Stayed in January 2024

None

Great Location, gorgeous lake and Mountain views, terrific dinner and breakfast

Stayed in December 2023

The view from the room

Stayed in January 2024

Good

👍👍

Stayed in December 2023

Perhaps having shuttle service to and from the train station would make it more convenient for travellers who are not driving or coming from Sapporo to be able to use the bus service. We happened to get a taxi on exiting the train station so it was still convenient for us.

Excellent dinner and breakfast with good variety and quality of food at the buffet. Amazing view of the lake from the room, at meals and outdoor onsen. Facilities were well maintained and staff was extremely welcoming and polite. Great place to spend a night or 2!

Stayed in January 2024