Limited breakfast selection. Will be good to have a live station that serve omelette

Clean and new

Stayed in December 2024

Air conditioning was a little weak.

New. Near to 2 subway stations and the best of Ginza shopping

Stayed in December 2024

Nothing

Beautiful and clean rooms Comfortable beds Great showers Excellent location

Stayed in January 2025

None

The check in and check out experience were seamless. The public bath was clea, spacious and modern

Stayed in December 2024

When we left, the counter staff behaved very indifferently and did not say goodbye to us or welcome us again, which was very different from the staff of other hotels we came into contact with.

The location is very good and has great atmosphere.

Stayed in December 2024

Brand new hotel! Amazing location, close to Ginza shops, many restaurants and the subway. Everything was very clean. Great breakfast with western options as well (scrambled eggs were just amazing!!). Highly recommend! Rooms are small but it is very common in Japan. They gave us pajamas which was also very nice and there is a jacuzzi (onsen) experience very good!

Stayed in December 2024

The room was very small but we expected that.

The property was faultless. We were 2 adults, 1 small child and it was clean, friendly, well equipped (in room amenities were fantastic) and a great location. We would definitely rebook!

Stayed in December 2024

There are food and drinks for sale at the reception area where there are tables and seats for the guests. But the guests are not allowed to buy and consume the food and drinks there. It is pointless.

Stayed in November 2024

We had to shift the table a little to make room for our luggage bags.

The room was comfortable and cosy. The bathroom is very clean and amenities were all provided. The staff promptly brought bottled water to our room upon request. The hotel is easily accessible from the metro line.

Stayed in December 2024

Clean room, cute color concepts, very new!

Stayed in December 2024

Need to increase the number of washing machine/dryer. We have to “fight” for it every other day. The snacks at the lounge are overpriced.

The location is superb! Walkable distance to Ginza shopping area and to the train station. It helps that the hotel is new and everything is clean. The room size works for our family w a baby. We even have space to store n open our luggage which is GREAT!

Stayed in December 2024

Perfect location. Very nice room

Stayed in September 2024

Close to shopping area, room size is alright. Quiet, Clean, bed is comfortable

Stayed in December 2024

wish we had a bathtub :(

comfortable room bit bigger than the average in Japan, also had a small smoking room next to the lobby

Stayed in November 2024

The hotel looks very new and clean, the room is much bigger than other hotels in Tokyo. Love the design of the room

Stayed in December 2024

The room card basically can access every floor. This is not too secure. Some Hotel, the room card can only access to what guest stayed level. And the room carpet, i was so surprised, the hotel was newly opened for just half a year, but the room carpet was so dirty. Other than this, overall is very good. My room is 1101, you may check the room carpet. Hopefully, it can improve so I can still stay here next time. By the way, still good job to all the staff.

Impressed with Hotel provided scale for guest to weigh their luggage before to Airport. This is so useful for those guests who are afraid of overweight load. Hotel receptionist also are friendly and helpful. I specifically like the bathroom. It's spacious, and the comfy and cleanliness wash away my tiredness all day.

Stayed in December 2024

Nil

Good location near train station.

Stayed in December 2024

Room was a little too warm even after setting temperature control to the lowest setting.

New and clean. Good shower.

Stayed in December 2024

None.

The hotel was located very close to transport, cafes and restaurants,shopping in Ginza yet not in a quieter area away from the hustle and bustle. The beds were comfy and cosy. The rooms are very clean.

Stayed in December 2024

Good location. Comfortable bed

Stayed in December 2024

It was a bit small but that’s understandable as it is Japan and the pillow was flat and gave no support.

Loved how attentive the staff were, they helped us with luggage forwarding! They were very good at English and wanted to help and gave us clear directions. They gave us water everyday and the room was clean and smelt good! The amenities were filled everyday! The beds were nice and big too! The location is just perfect, close to several stations but also close to the main shopping strip, easy to get to from airport too! Really felt like home!

Stayed in November 2024

Location is a bit of walk from the station

Stay is comfortable, not much complain. Nearby Donki and few convenient shop nearby!

Stayed in November 2024

Limited services - no luggage assistance and rooms are on the small side

Location, clean, soundproof rooms and modern

Stayed in December 2024

The property was extremely modern and a very good introduction to the Japanese Accommodation experience. The rooms were neat and very tidy. We especially loved the joined shower and bath area, which came in very handy for bath time with our three year old. The staff were on hand but unobtrusive. We loved the espresso machine downstairs, being from Australia there is only so much percolated coffee we can handle. It set the standard very high for our trip. We were very impressed.

Stayed in December 2024

Fantastic

Stayed in December 2024