Reviews of the square hotel GINZA 4 stars
104-0061 Tokyo-to, Chuo-ku Ginza 2-11-6 , Japan
#467 of 1,461 hotels in Tokyo
Guests' ChoiceReview score
Based on 1899 hotel reviews
8.3Score breakdown
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Cleanliness
8.6
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Comfort
8.7
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Location
9.1
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Facilities
8.5
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Staff
8.8
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Value for money
8.1
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Free WiFi
8.3
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Reviewed: 23 February 2025
Baba
Canada3 reviews8.0“Good location, friendly staff and modern building.”- • Leisure trip
- • Couple
- • Superior Twin Room - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
Breakfast buffet could add more variety day to day. Had same selections every day except soup.
Very clean , organized , and modern hotel. Room is bit small but beds are comfortable. Public bath is excellent.
Stayed in February 2025
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Reviewed: 21 February 2025
Michael
Australia8 reviews2 helpful votes8.0“Was our base for Tokyo and we weren’t sure where we should stay. Ginza and this hotel were a good choice.”- • Leisure trip
- • Family with young children
- • Superior Twin Room - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
Nowhere to store luggage in the room was a bit inconvenient.
Location was good, walk to restaurants,Convenience Stores & Trains. Property was fine, small rooms but that is std in Japan when compared to home. Onsen was good!
Stayed in February 2025
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Reviewed: 19 February 2025
Cheryl
Australia4 reviews1 helpful vote8.0“Overall, we were satisfied with our stay at The Square Ginza.”- • Leisure trip
- • Couple
- • Moderate Double Room - Non-Smoking
- • Stayed 2 nights
The room was tiny, we couldn't open both our luggages in the room. Out of three hair dryers in the woman's public bath, two of them were not working and they were clearly not checked by staff because I was there for two nights. The bath gets busy in the evening and only one hair dryer was working.
The hotel was modern and clean. Location was great and also close to lots of malls and flagship stores. Staff were lovely and helpful. They helped us call a taxi at 4.30am to take us to Tokyo Station.
Stayed in February 2025
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Reviewed: 18 February 2025
Kelly
Australia25 reviews1 helpful vote9.0“Great location in Ginza”- • Leisure trip
- • Family with young children
- • Superior Twin Room - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
The pillows! So small and one was super hard. The process for women to get into the onsen put me off - facial recognition, a code would have probably been easier.
The location is fabulous. So close to Tsukiji mkt and 10 mins to Tokyo station. The rooms were warm and cosy and super clean with more space than most Tokyo hotels. Great coffee at the bar. Staff were so helpful and friendly.
Stayed in February 2025
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Reviewed: 18 February 2025
Tim
Australia1 review9.0“A great location to explore Tokyo from”- • Leisure trip
- • Family with young children
- • Superior Double Room - Non-Smoking
- • Stayed 2 nights
The location was quite convenient to a train station, and so many great food options including at the hotel
Stayed in January 2025
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Reviewed: 14 February 2025
Marine
Switzerland79 reviews8 helpful votes8.0“Great option in Ginza”- • Leisure trip
- • Couple
- • Superior Double Room - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
The window didn’t close properly so it was a bit loud. Room cleaning could be more thorough by Japanese standards. But it’s already super clean by any other standard!
Decent rooms, good location, excellent value for money. Room layout (superior double) was very good which despite the small size made our stay very comfortable. All amenities (laundry, pyjama, onsen) that you’d expect from a Tokyo hotel of this standing. 20min walk to Tokyo station.
Stayed in February 2025
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Reviewed: 13 February 2025
Kerrie
Australia8 reviews2 helpful votes8.0“Nice Hotel in central location”- • Leisure trip
- • Family with young children
- • Premier Twin Room - Non-Smoking
- • Stayed 3 nights
The bed was a bit hard but overall we had a great stay. Room was clean and all amenities you might need were available, staff were very friendly and helpful. Location was perfect for exploring Ginza and surrounds on foot.
Stayed in February 2025
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Reviewed: 12 February 2025
Glenn
Australia10 reviews9.0“Very pleasant experience”- • Leisure trip
- • People with friends
- • Superior Twin Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Was in a really great location, friendly staff.
Stayed in February 2025
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Reviewed: 10 February 2025
Yiyang
Singapore21 reviews2 helpful votes8.0“Cosy clean room perfect for solo travellers. Public bath was excellent.”- • Leisure trip
- • Solo traveller
- • Moderate Double Room - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
Got the moderate double room and it was tiny! I would say it was perfect for 1 pax but a tight squeeze for 2 pax.
Room was comfortable and clean. Public bath was nice! Staff were all friendly.
Stayed in February 2025
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Reviewed: 8 February 2025
Katelyn
Canada20 reviews7.0Good- • Leisure trip
- • Family with young children
- • Moderate Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
The beds were quite hard.
Staff were extremely friendly.
Stayed in February 2025
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Reviewed: 6 February 2025
Mira
Australia42 reviews6 helpful votes9.0“Very comfortable stay with lovely Onsen and breakfast, close to Ginza stations”- • Leisure trip
- • Couple
- • Moderate Twin Room - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
Distance from Tokyo station Cost of central Tokyo hotels have doubled in 1 year
Good location for Ginza train stations Comfortable quiet room and beds (14th floor) just enough space 15sq m for 2 Great Onsen Lovely breakfast
Stayed in January 2025
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Reviewed: 4 February 2025
Tiphereth
Australia14 reviews1 helpful vote8.0“Central location with some great features”- • Leisure trip
- • Family with young children
- • Superior Double Room - Non-Smoking
- • Stayed 2 nights
We arrived on a very early flight and I was asking for an early checkin. The only way we could check in at 11am instead of 2pm was to pay even more than the day rate I was paying for on top of my booking price (they were asking for the 4,000 Yen for an early checkin). I have stayed at other hotels where I got charged half the day rate for early checkin - which I was willing to pay. They were not interested in negotiating. In addition, there was a copious amount of dust in the room, to the extent that my daughter and I had extreme hayfever reactions to it. You could see the dust particles floating every time the mood lighting was on.
Location is downtown Tokyo with easy access to the main Tokyo station and many different subway lines. Great restaurants nearby, Tsukiji fish market is an easy 10-15 minute walk and there are some really cute streets nearby. Room was nicely laid out and the shower was hot and strong (no bath). The cafe at the front of the hotel served breakfast and "all day" type food and was looked after by really lovely, friendly wait and chef staff. The place has great lighting - both in the lobby / cafe area and in the room. There are multiple lighting options to make the room more cosy.
Stayed in January 2025
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Reviewed: 2 February 2025
Kristen
Australia6 reviews8.0“Great location, friendly staff”- • Leisure trip
- • Family with young children
- • Moderate Double Room - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
Difficult to lay out 2 suitcases in a standard room.
Great location. This hotel is small but busy. Rooms are small and clean. Fresh towels provided daily. Hotel provides basic amenities including breakfast. Good value for money for tourists on the go, with bar in reception. Friendly staff. Hotel will hold luggage for the day after check out.
Stayed in January 2025
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Reviewed: 30 January 2025
Sik
Hong Kong2 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Moderate Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Nope
Normal, nothing special
Stayed in January 2025
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Reviewed: 30 January 2025
Ella
Singapore6 reviews7.0“Good for solo traveler”- • Leisure trip
- • Family with young children
- • Moderate Twin Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
The room too small for 2 people. The twin bed is close to each other which means no space between each other
Good location
Stayed in January 2025
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Reviewed: 29 January 2025
Alix
United Kingdom5 reviews9.0“Well located, clean, modern hotel in Ginza”- • Leisure trip
- • Couple
- • Moderate Double Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
The hotel was well located in Ginza, everything was clean, modern and fairly spacious for Tokyo.
Stayed in January 2025
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Reviewed: 28 January 2025
Anna
Philippines2 reviews9.0“Convenient location, helpful staff. Would definitely stay again”- • Leisure trip
- • Family with young children
- • Superior Twin Room - Non-Smoking
- • Stayed 6 nights
- • Submitted via mobile
Location Daily room cleaning Super comfy beds
Stayed in December 2024
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Reviewed: 26 January 2025
Angel
Australia7 reviews9.0“Clean and trendy in a nice location”- • Leisure trip
- • Family with young children
- • Superior Twin Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
No compliment coffee.
It is clean & has a trendy vibe. In addition, I like that we can close the door between the bathroom and bedroom area.
Stayed in January 2025
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Reviewed: 25 January 2025
Michael
United States15 reviews6 helpful votes9.0“Good value, excellent location.”- • Leisure trip
- • Couple
- • Superior Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Public bath could use a refresh. Room a but small but that’s Tōkyō
Good location, great view from high floor.
Stayed in January 2025
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Reviewed: 24 January 2025
Stephen
Guam8 reviews3 helpful votes8.0“Excellent location, comfortable hotel!!”- • Leisure trip
- • Family with young children
- • Superior Double Room - Non-Smoking
- • Stayed 5 nights
- • Submitted via mobile
Takes over an hour to dry clothes at the hotel laundry. Lobby can have more seating for guests who dont want to sit at the lobby bar/restaurant.
Excellent location, very friendly staff. Comfortable rooms. Close to shopping and restaurants in Ginza. Walking distance to train stations.
Stayed in January 2025
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Reviewed: 22 January 2025
Magon
South Africa12 reviews8.0“Great location”- • Leisure trip
- • Couple
- • Superior Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
The staff weren’t very friendly.
The location is great as it’s close to multiple stations and the Ginza line.
Stayed in December 2024
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Reviewed: 19 January 2025
Felicia
Philippines7 reviews9.0“Great value for money in a hip hotel.”- • Leisure trip
- • Family with young children
- • Premier Twin Room - Non-Smoking
- • Stayed 7 nights
- • Submitted via mobile
Parts of the hallway were not always clean- there were bags lined up with towels.
The location was perfect, Close to 2 Metro stations and a few blocks from The ginza main shopping area and really great restaurants. The staff was helpful and accommodating. The public bath was wonderful After a long day of walking.
Stayed in January 2025
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Reviewed: 15 January 2025
Alexandra
United Kingdom3 reviews7.0“Staff were lovely and helpful. Great location although no great value for money. Room was small.”- • Leisure trip
- • Couple
- • Moderate Double Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Room reminded me of a uni room. Very small.
Great location.
Stayed in December 2024
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Reviewed: 15 January 2025
Ines
United States5 reviews1 helpful vote8.0“Expansive for what it is”- • Leisure trip
- • Couple
- • Moderate Twin Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Rooms are small but functional. Mattresses are hard
It was decent. Good location.
Stayed in January 2025
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Reviewed: 14 January 2025
Leah
Australia19 reviews3 helpful votes9.0“Lovely stay”- • Leisure trip
- • Couple
- • Superior Double Room - Non-Smoking
- • Stayed 1 night
Nice spacious room for Japanese standards. Hotel staff were very accomodating to allow us to store our bags on our last day. Area is good however i find Ginza to be spread out so there is a fair bit of walking to get around.
Stayed in December 2024
