Reviews of the square hotel GINZA 4 stars
104-0061 Tokyo-to, Chuo-ku Ginza 2-11-6 , Japan
#463 of 1,459 hotels in Tokyo
Guests' ChoiceReview score
Based on 1898 hotel reviews
8.3Score breakdown
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Cleanliness
8.6
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Comfort
8.7
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Location
9.1
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Facilities
8.5
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Staff
8.8
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Value for money
8.1
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Free WiFi
8.3
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Reviewed: 23 January 2024
Camille
New Zealand10 reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • Superior Double Room - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
It was really really hot right outside of the elevator on our floor (15th)
The modern amenities were great and the room size good
Stayed in January 2024
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Reviewed: 21 January 2024
Phitsinee
Thailand10 reviews7.0Good- • Leisure trip
- • Family with young children
- • Premier Twin Room - Non-Smoking
- • Stayed 1 night
too small room, far from Ginza than what i expected.
service is good
Stayed in December 2023
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Reviewed: 20 January 2024
Austin
Australia20 reviews2 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • Moderate Double Room - Non-Smoking
- • Stayed 7 nights
- • Submitted via mobile
Hard to control temperature- hallways were so hot
Stayed in January 2024
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Reviewed: 19 January 2024
Paul
Australia11 reviews7.0“Nice but small”- • Leisure trip
- • Family with young children
- • Premier Twin Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Beds and pillows a bit hard. Room too small for 3. Gym? A treadmill and a pelaton... Gym is an exaggeration.
Central l location. Clean, new. 24 hr front desk. Good communications.
Stayed in January 2024
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Reviewed: 19 January 2024
Jia
Australia11 reviews2 helpful votes7.0“Too expensive for such small rooms”- • Leisure trip
- • Family with young children
- • Superior Twin Room - Non-Smoking
- • Stayed 6 nights
- • Submitted via mobile
Rooms too small, we even cannot put 2 luggage
Rooms are very small
Stayed in January 2024
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Reviewed: 18 January 2024
Ayumi
Germany55 reviews5 helpful votes8.0“Comfortable stay”- • Leisure trip
- • Family with young children
- • Deluxe Twin Room - Non-Smoking
- • Stayed 1 night
- Room was too warm
- Public bath - Breakfast - Location - Staff is kind
Stayed in January 2024
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Reviewed: 18 January 2024
Eugene
New Zealand20 reviews2 helpful votes8.0“Good location and value.”- • Leisure trip
- • Family with young children
- • Premier Twin Room - Non-Smoking
- • Stayed 5 nights
The beds were hard.
Stayed in January 2024
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Reviewed: 18 January 2024
William
United States39 reviews8 helpful votes8.0Very good- • Leisure trip
- • Solo traveller
- • Moderate Double Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Beds are like cement. VERY hard
Well run hotel is a good value for the area. Nice basic bar/restaurant in lobby. Very good breakfast.
Stayed in January 2024
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Reviewed: 15 January 2024
Melissa
United Kingdom21 reviews2 helpful votes8.0“Cool hotel in Ginza”- • Leisure trip
- • Couple
- • Superior Double Room - Non-Smoking
- • Stayed 4 nights
The rooms are well-designed but very small. The double bed was hard up against the wall on one side and there was little space for our luggage or to hang clothes. The price reflects this. If you are looking for a place to sleep only and are set on staying in Ginza in a cool hotel, this is the place for you.
Excellent location, walking distance from Tokyo Station and very close to the high-end shopping district of Ginza. Good shower. Clean room and corridors. In a charming nod to Japanese tradition, the hotel provides pyjamas.
Stayed in October 2023
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Reviewed: 12 January 2024
Tim
United Kingdom14 reviews2 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 2 nights
- • Submitted via mobile
It’s located a short walk from so many metro stations but also close enough that you can walk to the heart of Tokyo. We arrived early and could drop our bags, also doing the same when we left as we had an evening flight. The bar, the hospitality, the food and the neighbourhood were simply amazing; especially after visiting some other areas we realise what a win this place was.
Stayed in January 2024
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Reviewed: 11 January 2024
Amanda
Norway14 reviews9.0“We will definitely stay here again!”- • Leisure trip
- • People with friends
- • Moderate Twin Room - Non-Smoking
- • Stayed 7 nights
- • Submitted via mobile
It must be mentioned that the beds are very hard. Perhaps this is different from room to room, but ours were very hard.
Amazing value for money. Location is superb, staff super helpful, and all travelling needs are catered for.
Stayed in January 2024
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Reviewed: 8 January 2024
Bdour
United Arab Emirates12 reviews9.0Superb- • Leisure trip
- • Couple
- • Superior Twin Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Location and staff
Stayed in January 2024
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Reviewed: 7 January 2024
Sarah
United States5 reviews8.0Very good- • Leisure trip
- • Couple
- • Superior Double Room - Non-Smoking
- • Stayed 3 nights
Our room smelled like mildew and gave me a headache. We had to open the window to be able to sleep.
The hotel is modern and nice, the amenities are top-tier in the baths (Dyson blow driers, nice skin care products, disposable brushes, etc.) The elevators are fast and quiet, and there are enough of them for the building. The bed is comfortable and the room controls are clearly labeled for how to use them.
Stayed in December 2023
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Reviewed: 6 January 2024
Alexia
Australia15 reviews1 helpful vote8.0Very good- • Leisure trip
- • People with friends
- • Moderate Twin Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Unfortunately the bed was very uncomfortable
Beautiful spot located in a great location. Staff were great and check in was super easy
Stayed in December 2023
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Reviewed: 6 January 2024
Megan
Australia62 reviews10 helpful votes8.0“Great hotel with modern facilities.”- • Leisure trip
- • Couple
- • Moderate Double Room - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
Tv had no option to mirror/ Netflix etc so only had Japanese tv available. There is an input for a hdmi cable should you be that prepared. It was very cold sleeping next to the window.
Great location close to a number of metro and subway stations. Great vibe- there is a cafe and bar on the ground floor that always has people enjoying themselves which is nice. Rooms are clean and practical. We enjoyed our stay.
Stayed in January 2024
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Reviewed: 5 January 2024
Zerlina
Singapore21 reviews2 helpful votes8.0“It was a great experience. Check-in and check-out was fuss free. The location was great!”- • Leisure trip
- • Solo traveller
- • Moderate Double Room - Non-Smoking
- • Stayed 2 nights
Nothing not to like.
The location was convenient. It was near several train stations. There are also lots of convenience stores and food options nearby.
Stayed in December 2023
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Reviewed: 5 January 2024
Kirsty
Australia4 reviews8.0“Excellent service and a fantastic location.”- • Leisure trip
- • Family with young children
- • Deluxe Double Room
- • Stayed 1 night
One of the rooms we were given had a rug that needed replacing. We were given a different room when requested. The staff were fantastic.
The staff were excellent. They helped us multiple times and were friendly and gracious.
Stayed in December 2023
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Reviewed: 3 January 2024
Bueno
Philippines6 reviews8.0“Convenient”- • Leisure trip
- • Group
- • Moderate Double Room - Non-Smoking
- • Stayed 5 nights
- • Submitted via mobile
None
Near the Ginza
Stayed in January 2024
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Reviewed: 2 January 2024
Hannah
Australia7 reviews8.0“Clean, modern, and great location.”- • Leisure trip
- • Couple
- • Superior Double Room - Non-Smoking
- • Stayed 5 nights
- • Submitted via mobile
Rooms are on the smaller side.
Very clean, and modern property with all the amenities we needed.
Stayed in January 2024
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Reviewed: 27 December 2023
Don
New Zealand5 reviews9.0“Good location, well run hotel, friendly staff, would come back”- • Leisure trip
- • Couple
- • Moderate Twin Room - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
Bed was not that comfortable
Good location, nice room, bar/cafe handy, onsen (bath) was a treat
Stayed in December 2023
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Reviewed: 27 December 2023
Harrison
Australia24 reviews1 helpful vote8.0“Great value for central Tokyo”- • Leisure trip
- • Couple
- • Moderate Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Even by Japanese standards the bed was quite firm. No coffee in the room, which is typically standard in Japanese hotels, was also missed.
Good location, the onsen was great, room size good given in the middle of Tokyo. Overall a very good value stay for central Tokyo
Stayed in December 2023
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Reviewed: 27 December 2023
Alicia
Malaysia14 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Moderate Twin Room - Non-Smoking
- • Stayed 2 nights
Cafeteria staffs not friendly and can't communicate well.
The room was clean and well located.
Stayed in December 2023
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Reviewed: 26 December 2023
Kangchung
United States13 reviews1 helpful vote9.0“Nice hotel for brief stay.”- • Leisure trip
- • Group
- • Deluxe Twin Room - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
Room size is on small side. But understand it is Ginza in Tokyo, space is at a premium.
Location is very good in Tokyo. Three subway lines in less than 200m. Tokyo station is 15 mins walk.
Stayed in December 2023
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Reviewed: 26 December 2023
Eva
Australia20 reviews4 helpful votes8.0“It has good location and public bath in Ginza.”- • Leisure trip
- • Family with young children
- • Deluxe Twin Room - Non-Smoking
- • Stayed 5 nights
- • Submitted via mobile
Like the public bath
Stayed in December 2023
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Reviewed: 25 December 2023
Joanne
Singapore20 reviews2 helpful votes7.0“Would choose a different hotel next time”- • Leisure trip
- • Family with young children
- • Superior Twin Room - Non-Smoking
- • Stayed 5 nights
- • Submitted via mobile
We arrived earlier and knew we couldn’t check-in yet so we had just wanted to ask that our luggage is stored while we ventured out and returned later for check-in , it would have been a much better experience if the foreign-looking gentleman (staff) had been more welcoming to guests. While working in the hospitality service industry is not easy, it is after all a service industry and putting on a “I don’t want to be here / don’t talk to me” facial expression when guests arrive is really unwelcoming and not a pleasant start to the stay.
Location - walking distance to a lot of subway stations and to Ginza shopping district. Also walking distance to Tokyo station although it’s a bit tough to lug suitcases and navigate through Tokyo station all the way to the hotel. The room was also slightly bigger than other Japanese hotel rooms I’ve stayed at.
Stayed in December 2023
