nothing!

Excellent onsen and sauna, and lovely that they offer free massage chairs and many free snacks including the late-night ramen, yoghurt drink, ice cream and coffee. The bed was also quite comfortable and they readily gave my family and I an extra set of pillows when we asked. Car parking service was also quick, fuss-free and the polite gentleman who guided us started each of our day on a good note.

Stayed in March 2025

N/A

Location is good as 10 mins walking distance to JR station. Staff is good especially car park staff with good attitude especially car park staff to help guest to resolve the problem. Provide good welcome drink to guest n also it can promote the favor fruit juice as Aomori is one of the biggest apple suppliers in Japan.

Stayed in March 2025

A bit far from train station. Bed not comfortable enough if compared with other hotels.

Supper is provided and with Onsen.

Stayed in March 2025

Small room size took a little getting use too, but was not a deal breaker, and was a cultural experience.

Location, staff, value, spa, breakfast all exceptional. Also it was modern and felt new.

Stayed in March 2025

Nice onsen, ramen and apple juice. Comfortable room

Stayed in February 2025

Everything was great

Very helpful staff, terrific onsen, nice lounge with great views. Very convenient location. Tasty breakfast.

Stayed in February 2025

tiny rooms, check-in using a machine (generally I prefer people)

Good onset / public bath (especially with the outside pool and tubs)

Stayed in February 2025

We loved our stay here. Location is great, an easy walk from the train station, and lots of food options around. (We loved Nonohana (ののはな), an izakaya just around the corner. We sat at the bar and had a great time chatting with some of the regulars - the food here is delicious and very affordable.) The hotel has an awesome natural hot spring, including an open air one, so I bathed while watching the snow fall - it was pretty magical. Then they offer free ice creams, a manga library, and free massage chairs - it doesn't get much better. The buffet breakfast was expensive but we had a lot of fun trying different dishes - this is a great way to try the famous Aomori apple if you're in a rush. We had apple juice, apple pie and apple jelly!

Stayed in February 2025

Great location, room felt spacious, onsen was great!

Stayed in February 2025

Nothing

Very convenient location, clean facilities with nice public bath on the rooftop, and the staff is extremely helpful

Stayed in February 2025

The onsen was nice as well as the breakfast.

Stayed in February 2025

Everything was perfect. I love onsen and late night soba the most.

Stayed in February 2025

the smoking room is not air tight and it's right next to the public resting area after you taking a bath in the Onsen, the place stink of smoke which is a let down for me and my family. that is the only part could be improved for this hotel

the facilities of the hotel are just outstanding, the public Onsen, the free massage chairs, desert, comic books and ramen. It's very comfortable staying in the hotel. it's located in a very convenient location too, we walk to all the places we wanted to visit in the Aomori city.

Stayed in January 2025

parking garage was not very helpful

Onsen was very nice

Stayed in January 2025

The entrance to the car park is not obvious the first time. The sign could be bigger and more prominent especially with the intense snow fall.

Spacious room, Near the station, Car park staff was nice and helpful.

Stayed in December 2024

It would be much better if the smoking room on the 13th floor were moved elsewhere or sealed more tightly. The smell of cigarettes spreads throughout the 13th floor, even reaching the entrance of the onsen. As someone who doesn’t smoke and is allergic to cigarette smoke, it makes me feel very uncomfortable, and I can’t spend much time on that floor, even though everything else there is excellent.

Everything was great!!! (Clean room, Facility, Onsen, Breakfast)

Stayed in January 2025

Amazing hot spring and massage chairs, and the nebuta art was really nice. We only stayed for one night while passing through, but I would gladly stay here again!

Stayed in January 2025

There is a smoking area on the 13th floor, next to the relaxing area. Hence, it’s very smelly in the relaxing area so we couldn’t stay long there.

It’s very cozy in the hotel. Everything was very nice, the atmosphere, the food, the staff, the location, the onsen, etc.

Stayed in January 2025

Good location nearby lots of shops, short walk from several tourist spots, rooms were very nice

Stayed in January 2025

Breakfast was wonderful contained variety of food. Location is very good.

Stayed in January 2025

Room is kinda small.

First of all, Thanks to the staff members who organised our left behind properties from the prev hotel to be sent to our next! Thank you! Second, parking at this hotel is just so simple. In the middle of the town. Great roof top onsen, free icecreams after and walls of comic books! It's next level!

Stayed in January 2025

Check in was overly complicated but every one was very helpful.

Dormy always offer great facilities and surroundings. The outdoor onsen was sublime, loved the view, the massage chairs, the free ice cream and ramen , great location too.

Stayed in January 2025

The indoor and outdoor onsens were spectacular, plus there was free ice cream, prebiotic drinks,and noodle supper. Coin laundry and dryer were great! Very clean plus the washer is free. This was our best business-type hotel stay during our 2 week stay in Japan. Location was also perfect, walking distance from the train station and numerous attractions s and eateries.

Stayed in December 2024

The location of this property is just perfect. It is right by the JR and tram station. Also airport bus terminal is just in the same building as the hotel. From the hotel, you have the stunning view of Sakurajima.

Stayed in November 2024