A smart tv is missing, where you can watch youtube etc., because it is only possible to watch japanese TV

The rooms look really really nice, everything is clean. I really enjoyed it a lot. Unfortunately the onse can only be used without tattoos, so we could not use it.

Stayed in March 2025

always like Dormy Inn brand, and their Onyado Nono line is always something special to me. it's a budget way to experience traditional onzen alike accommodation. The location is ok to me, a bit of a walk from the train station but totally manageable. can actually take the metro for one stop then exit in front of the hotel too.

Stayed in January 2025

walkable distance from major train station, couldn't ask for more with this price.

Stayed in February 2025

Rooms quite small- but as expected for price

Great location, really nice staff and really good vibe

Stayed in February 2025

It wasn't mention on booking that tattoos were forbidden in the onsen, so a bit disappointed because i searched this information before my reservation and as i didn't find it i thought it was allowed.

Wonderful place to stay!

Stayed in February 2025

It's a return stay for us. The hot spring opens from 3pm throughout the night till 10am, very nice to relax. There are even free ice lollies at night and free yakult in the morning. The flexibility to extend checkout for a reasonable fee is very helpful too. Location is perfect, 10-15min walk to Sendai station and several restaurants, cafes and the famous Mitsukoshi store in the neighbourhood. Staff can speak english and are very helpful. We had a good rest before a long flight home, thank you!

Stayed in February 2025

No

Room is too small

Stayed in October 2024

Not much - it was expensive! And I don't like paying a lot for hotels... But it was very comfortable. We didn't bother with breakfast - that seemed prohibitively expensive (close to ¥10,000 for a family of four is a lot in Japan where you can get a decent morning set for ¥750)

Baths were great and the pillows and bedding all really comfortable. Having a humidifier in the room was good

Stayed in January 2025

The breakfast is a bit cold even though there’s warmer to keep warm

The clean area

Stayed in December 2024

This is not a complaint, just an observation, the kettle seems to take ages to boil. Everything was really great at this hotel, and it will not disappoint if you are wanting something more traditional Japanese.

The room and whole hotel were fantastic. I was a little skeptical if I would use the spa and the sauna, I did, and it was great. The spa and sauna do get busy at times, mainly early evening, so checking how busy it is on the room TV before going up to the spa is recommended.

Stayed in January 2025

- Super clean - Nice public bath - Have complimentary Soba, Ice cream, Lactic acid drink.

Stayed in December 2024

No parking or affiliated parking

convenience location,

Stayed in December 2024

The wifi wasn't the best but acceptable

The hotel was exceptional as expected, The floor was clean and we can only walk bare foot around the building. The quality of the food (breakfast and noodles) were very good and totally worth it. There were a lot of high quality food available for breakfast. The public bath was small but there were all the facilities needed. The sauna and cold water bath were perfect after a long day of travel. The rooms were larger that expected and could fit two fully opened large luggages easily. The rooms were cozy and the single beds were very large and comfortable. It was near the Sendai station and the large shopping street so it was very convenient. One of the best hotel chain and will definitely book this chain of hotel when it is available.

Stayed in December 2024

The wifi wasn't the best but acceptable.

The hotel was exceptional as expected, The floor was clean and we can only walk bare foot around the building. The quality of the food (breakfast and noodles) were very good and totally worth it. There were a lot of high quality food available for breakfast. The public bath was small but there were all the facilities needed. The sauna and cold water bath were perfect after a long day of travel. The rooms were larger that expected and could fit two fully opened large luggages easily. The rooms were cozy and the single beds were very large and comfortable. It was near the Sendai station and the large shopping street so it was very convenient. One of the best hotel chain and will definitely book this chain of hotel when it is available.

Stayed in December 2024

Too many foreign tourist, primarily Chinese in large groups. They took the entire spa area.

Stayed in November 2024

Nothing

Very clean hotel, all suitcases were cleaned before entering the hotel.

Stayed in November 2024

Pillows are standard Japanese. Thin and hard.

Excellent location, subway station outside. Short walk to Sendai station. Excellent bath facilities. Helpful staff.

Stayed in November 2024

Not able to store luggage over night after checkout

Near to the train station with great breakfast. Onsen bath is nice and free ramen is served every night.

Stayed in November 2024

Not able to store luggage if you do not come back to stay at hotel.

Location, staff & Onsen

Stayed in November 2024

Everything are excellent, Room, Onsen, Food and service

Stayed in November 2024

Only one day the room seemed only half way cleaned for some reason. Other than that, the property is impeccable

Nice, well-functional and clean room with the hot spring facility, and located in the city center, close to station and everything else. Breakfast is a must! Highly recommended

Stayed in November 2024

Loved everything about this hotel, so comfortable, clean, tidy and the onsen was amazing.

Stayed in November 2024

Nothing

Friendly staff and super clean ryokan. Very close to the centre of everything. Traditional onsen with external bath as well. Highly recommended.

Stayed in October 2024

Location was great and the Onsen was great as it had a sauna and outdoor area

Stayed in October 2024