412-0026 Shizuoka, Gotemba, Higashitanaka 1505-3, Japan
#1 of 30 hotels in Gotemba
Guests' ChoiceBased on 491 hotel reviews
8.9Cleanliness
9.2
Comfort
9.2
Location
8.5
Facilities
9.3
Staff
9.1
Value for money
8.9
Free Wifi
7.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 4, 2025
Adaps
CanadaClean, hot spring , free food, comics book Close to the outlet I left one of my bags in the hotel, hotel staff handled it with extra care, packed it very nice and had it delivered to my next hotel.
Stayed in March 2025
Reviewed: March 29, 2025
Maya
New ZealandLoved the Onsen
Stayed in March 2025
Reviewed: March 26, 2025
Peggy
TaiwanRoom is really small
Hot spring
Stayed in March 2025
Reviewed: March 21, 2025
Sandra
DenmarkThe beds are a little small for 2 people
The inden was really nice, and also having some free food and drinks for the guests such as the evening ramen and ice popsicles for the kids. We also really enjoyed the rooftop view of Mount Fuji
Stayed in March 2025
Reviewed: March 18, 2025
Diane
AustraliaA bit hard to get to using bus
Views to mt Fuji and rooftop foot spa
Stayed in February 2025
Reviewed: March 9, 2025
Kristina
GermanyThe mattresses and pillows were very hard.
Very nice hotel, onsen was great, everything was clean.
Stayed in March 2025
Reviewed: March 4, 2025
Kate
United KingdomWe loved our stay here. Nice touches with the free ice creams and the ramen in the evening. Lovely onsen which is great to relax in and rooftop foot bath gave us great views of Fuji. Can recommend Tigre Blanc which is a short walk away for very tasty pancakes - this is where we had breakfast during our stay.
Stayed in February 2025
Reviewed: February 23, 2025
Wai
Hong KongNothing
The breakfast is good and the onsen is very comfortable.
Stayed in February 2025
Reviewed: February 22, 2025
Ashok
MalaysiaRoom is a little small for the price but manageable. The location is also far from train and bus station. If you are driving it's fine but if you plan to take public transport, standby for taxi fare to station..
Superb hotel.. staff was very helpful and friendly.. complementary 2 hour bicycle rental.. free ramen noodles supper.. nice onsen facility.. free ice cream. Overall experience was superb..
Stayed in February 2025
Reviewed: February 18, 2025
Pairchompu
ThailandNothing
Onsen and Soba
Stayed in February 2025
Reviewed: February 18, 2025
Gauss
CanadaRoom was a bit small
Good breakfast selection
Stayed in January 2025
Reviewed: February 17, 2025
William
Japantattoo policy
Stayed in February 2025
Reviewed: February 9, 2025
Kian
MalaysiaBest room in gotemba
Stayed in January 2025
Reviewed: February 7, 2025
Doesitmatter
AustraliaNothing, i would stay here again
We stayed in the Family room, this is small approx 30m room with its own parking area, seperate living space, kitchen and 4 bunk bends. Bonus outdoor play area with pine bath. there was also a seperate shower and washer/dryer. this was a great room for family, althrough all beds were single bunks. the kids had a fantastic time creating cubbies with their bunk beds, whilst the parents relaxed in the outdoor pine bath or living area. the washer dryer was efficient and quiet, (we used it overnight) the seperate parking and outdoor area was very secluded, to use the pine bath nude, you are requried to draw the outdoor shades down. the breakfast had great choices. there was onsen on ground floor. great amentities, including free ice cream, drinks and a late night noodle bar, all complementary. very close to the Gotemba Outlet Mall. there is also a spectacular forest/shrine adjacent to the hotel. roof top footbath with great Fujisama views.
Stayed in January 2025
Reviewed: February 6, 2025
Giselle
MalaysiaBreakfast is excellent! Free onsen free ramen service are great! Location is good even by taxi are not expensive from gotemba premium outlet, we all loved this place so much! The mount Fuji View is million dollar view room 😍
Stayed in February 2025
Reviewed: February 6, 2025
Charleston
SingaporeNothing. Just didn't like we only spent one night here.
Dormy Inn is our go to hotel in Japan. Love the onsen & free supper. Breakfast is good too. Room is adequate with modern facilities. Nice view of Mt Fuji from the rooftop too. Definitely value for money! Highly recommended!
Stayed in January 2025
Reviewed: January 30, 2025
Yawen
Taiwan8 mins walk to the nearest convenience store. no restaurant nearby.
many places to park located in a quiet area good view for Fuji Mountain at the 4th floor
Stayed in January 2025
Reviewed: January 27, 2025
Tao-min
TaiwanThe room space.
Breakfast was super great. The public space serves drinks and ice sticks. The location is closed close to the shopping mall only two bus stops. Mountain Fuji view on the roof.
Stayed in January 2025
Reviewed: January 23, 2025
Asada
ThailandNo restaurant or convenience store close by. The roof top foot onsen won’t open until 15:00.
Plenty of parking spaces. Nice onsen and roof top foot onsen.
Stayed in January 2025
Reviewed: January 22, 2025
Karen
AustraliaDid feel a little uncomfortable with being the only blonde in the restaurant with people looking.
It is very modern. Has great views of Mt Fuji on a nice day. Free ice-cream, coffee, soft drink and soup at 9.30pm. Lovely hot foot spa on roof looking at Mt Fuji. Onsen was very nice and well set out, (even being Australian and being nervous and not knowing procedures).
Stayed in January 2025
Reviewed: January 19, 2025
Kwong
Hong KongGood locations, clean, well maintained
Stayed in January 2025
Reviewed: January 19, 2025
Pauline
SingaporeThe onsen, was not expecting it. Daughter enjoyed it. Ramen supper was a great treat during our stay.
Stayed in December 2024
Reviewed: January 12, 2025
Wing
Hong KongGood clean room
Stayed in December 2024
Reviewed: January 7, 2025
Terry
AustraliaThe onsen is fantastic. We also enjoyed a footbath on the rooftop which looked out to Mt Fuji, it felt quite surreal.
Stayed in January 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content