Nothing!

Breakfast buffet was Japanese style and has alot of variety! Fruits tasted very juicy (apples, kiwi, oranges and grapefruit)! There’s free flow ramen and ice cream at night, free flow yakult in morning, free foot bath at top floor with Mt Fuji view! The room was compact and I like that the bathroom had an area for sitting, and with anti slip floor!

Stayed in December 2023

Not enough car park

Dormy Inn always kept in high quality of standard, you will never been disappointed.

Stayed in December 2023

the bathroom was not clean as other hotels we stayed in Japan Trip, there were stains in the shower.

We stayed here 1 night after visiting Hakone before heading to Lake Kawaguchiko, it's a perfect stop for us, it allowed us to do some shopping too in the Gotemba Outlets. The staff were friendly and helped us booked Taxi.

Stayed in December 2023

Awesome onsen and great view of mount Fuji. Lovely place with friendly staff.

Stayed in December 2023

I didn’t like the pillows, but that’s personal choice. It’s a long way from the station.

Really comfortable. Lovely onsen/sauna/spa. Free ramen at 9,30 every night. Staff were great. Free 2 hours of push bike hire (then ¥200/hr after that).

Stayed in December 2023

The pillows were very thin and there were only 2 in our room so no options.

The room size was good and there were plenty of amenities at reception. Guest services were good including the onsens, and the rooftop foot spa which had incredible mount Fuji views!

Stayed in December 2023

The location is remote. About a half hour walk to the station although you can get a bus. No restaurants around however if you love luxury brands the outlet is right there about a 20 minute walk. Just buy food to hear in the microwave. Be prepared as eating in a restaurant is tricky. Not sure how easy taxis are.

Lovely clean hotel with great facilities and a gorgeous Rooftop foot spa view of Fuji.

Stayed in November 2023

None

Very nice onsen with hot and cold bath Exceptional complimentary prebiotic, icecream, and remen. Clean and comfort modern room

Stayed in November 2023

The bath wasn’t clean . Hair was present from the previous stay . The new “clean” towel in the room had a big long hair in it as well 😣😣 Just wish the Room was cleaned properly inclining small corners . Apart from this everything was great!

All facilities, staff , location , view , roof top , onsen etc even breakfast was good ! The dinner soba was also flavorful and staff helpful .

Stayed in November 2023

Bit far from station, can't be helped. Difficult to visit Fujis landmarks

Great hotel, staff were very helpful.

Stayed in November 2023

Hot spring & foot spa really great for busy travelers!

Stayed in November 2023

N/A

Very nice and comfy with a lovely Mt.Fuji view from our room. Breakfast was very nice. We also visited the park next to the hotel. We will surely visit this hotel again.

Stayed in November 2023

Rooms a bit small

Stayed in November 2023

Nothing

Clean and comfort room

Stayed in November 2023

Foot bath with mt fuji view. Room was spacious. Large twin bed suitable for us with a 9 yo. 2 hours free bicycle rental but we didnt have chance to use.

Stayed in November 2023

It can see mount Fuji on rooftop

Stayed in October 2023

Excellent hotel worth every dollar you spent. You should get up early and get on the hotel roof to see the splendid view of Mt. Fuji.

Stayed in October 2023

The pillows were quite flat.

The rooftop footspa was really lovely.

Stayed in November 2023

Small room

Onsen is good

Stayed in November 2023

No mention of the 150 yen per person onsen cost (even if you use it or not) but it was such a small amount and I really appreciated this whole experience.

Was a bit concerned about staying here as we were using public transport but I shouldn't have worried. The hotel advised taking a taxi but as there were 6 of us and luggage, that was not feasible. We arrived at Gotemba Station and went to the nearby Information Bureau, where we bought two-day Hakone freepasses for that day and the next (we would be visiting Hakone the next day). There was a free shuttle from stand 4 which took us to Chichibunomiya Memorial Park, a few steps from the hotel. We dropped off the luggage before check-in, and then used the freepass to hop the bus to the Gotemba Outlets that afternoon - much shopping was done, late lunch and a wonderful view of Mt Fuji. Then used the pass to get back to the hotel. The first thing we did after collecting our luggage and going to the rooms was to go to the roof for the footbath - bliss! Two of our party then went for the onsen - the others were a bit shy to get naked but the baths are gender segregated and honestly no one cares what you look like, just make sure you follow the instructions for taking a public bath. Each room has a bag with your individual towels, either to use in your room or to take to the onsen. You are given a code to enter the onsen,- the anteroom to the baths has lockers for your clothes, shoes etc and dressing tables with facial products, hair ties, hairdyers and weight scales. The onsen was the highlight of my stay, Not only warm inside bath, but warm outdoor bath, cool bath and sauna. Afterwards there are free ice creams/ice blocks to consume in the afternoon/evening or probiotic drinks/yakult in the morning. There are free drinks in the lounge/restaurant area in the afternoon and then free ramen at night from 9.30pm. The view of Mt Fuji from the rooftop in the morning as the first sunrays hit was beautiful. There is a pancake cafe a few doors down to the right, and a convenience store/gas station a little further along.

Stayed in October 2023

If you're a traveller who didn't drive a car, this hotel may be a little far from everything. The Gotemba Stn. is about 32 mins walk - although you can take a bus, it's just a little confusing which is which that goes where. Pillows - uncomfortable. Brick hard. I wasn't able to sleep properly at all and made my neck sore.

Facilities and amenities were great! I LOVE LOVE the bike rental (2hrs free) we were able to ride around the area and get some food. They also give you a complimentary welcome pudding in the fridge. I also LOVE LOVE the free ice pops/ice cream 24/7 and their awesome library full of manga! They have this amazing foot spa/bath in the roof top that let's you have such an amazing view of Mt. Fuji! Superb breakfast buffet! Would definitely recommend staying in here.

Stayed in November 2023

location is not what i hope for but there's bus transportation available but only comes every hour or two.

Everything you need is available. Free use of electric bike. Minimal chargenon onsen. Excellent customer service.

Stayed in October 2023

There wasn't any restaurant or cafe nearby, except a family mart around 2 kms away

They offer all the guest hot ramen as supper , and ice cream and yacku for pretty much the whole day. You can read comics and eat ice cream before you go to spa.

Stayed in October 2023

very far to walk from the Gotemba station and the pillow was not great.

Nice public bath and the foot bath on roof top was nice. The view of Mt. Fuji from roof top is spectacular. 10min drive from Gotemba station so might need a taxi if you don't want to take the public taxi.

Stayed in October 2023

This hotel are so good to their guest, a welcome mango pudding in the fridge, all you can eat ice cream after onsen, free nice coffee milk vending machine, shoyu ramen at night and foot spa on the roof to view Mt Fuji. Also free bike rental.

Stayed in October 2023