541-0041 Osaka Prefecture, Osaka, Chuo-Ward Kitahama 2-5-19, Japan
#36 of 713 hotels in Osaka
Guests' ChoiceBased on 1236 hotel reviews
8.9Cleanliness
9.2
Comfort
9.2
Location
8.7
Facilities
9.3
Staff
9.3
Value for money
8.9
Free WiFi
9.3
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End of dialog contentReviewed: 28 April 2025
Caitlyn
New ZealandThe staff were very friendly and made us feel comfortable. The location was great with a convenience store easily located next door for late night snacks and easy cash withdrawal. The room was simple but great because of it. It had everything you needed but done right. The bed was the best thing to come back to each day - it was comfortable and the bedding was super soft. The AC was very easy to use and greatly needed as it was often quite warm. It did feel like it was nice to be a bit away from the touristy part of Osaka but you weren’t missing out because you could still easily walk or even appreciate the smaller food scene nearby. Would definitely stay here again!
Stayed in April 2025
Reviewed: 28 April 2025
Benjamin
United StatesMany of the amenities had very limited hours. We didn't try the breakfast because it didn't seem worth the price. The bathroom in our room didn't smell great.
The room was quiet and nice. We enjoyed walking around the hotel in our socks since shoes are not allowed. Location is conveniently between two subway stations and in a quieter part of town, but not far from attractions either
Stayed in April 2025
Reviewed: 27 April 2025
Line
CanadaMy daughter was unable to use the Onsen as she has tattoos. This is the culture in Japan which we understand and accept, and knew this coming in. However the other places we stayed at with onsens (including a traditional ryokan) did allow tattoos.
The property is well located on Osaka, in the business district. While it is busy during the day it is quiet at night. There is a convenience store attached and a good selection of eateries nearby. We appreciated the calm of the area after the craziness of Dotonburi. The rooms are very comfortable, and we enjoyed the tatami mat hallways and no shoes policy. The breakfast buffet options are amazing and it’s possible to build a full multi course Japanese breakfast or western options if you prefer. The staff are very nice and helpful.
Stayed in April 2025
Reviewed: 27 April 2025
Hongru
CanadaNo issues whatsoever.
Spacious room for Japan. Very cute decor and clear rules for amenities which were plentiful: onsen, ramen in evening, yakult in the morning and ice cream at night.
Stayed in April 2025
Reviewed: 26 April 2025
Catia
SwitzerlandOnsen, location
Stayed in April 2025
Reviewed: 26 April 2025
Mareva
SwitzerlandThe room was a bit stuffy which made sleeping somewhat uncomfortable. It was also quite loud when the window was open
The Onsen and the night ramen made the stay more fun and pleasant. Many good cafés close by, but otherwise a business area.
Stayed in April 2025
Reviewed: 26 April 2025
Ingrid
NorwayThe music which was on repeat everywhere. Should try some variation.
Japanese traditional style with modern design twist. Small rooms with fresh and simple style. Loved the tatami everywhere. Nice smell. Good breakfast and complimentary evening Ramen. Lovely Onsen which also featured a sauna. Perfect location close to river, museum island and with actual walking distance to several sights. Close to buses and Underground
Stayed in April 2025
Reviewed: 24 April 2025
C
SingaporeGood location. Near metro station. Many convenience stores nearby. Eateries options aplenty. Prompt and courteous staff. Very good breakfast! Free ramen for supper! Onsen is fantastic to unwind at the end of the day! There is also massage chair to relax in
Stayed in March 2025
Reviewed: 24 April 2025
David
United KingdomHad some confusion where we had booked breakfast but ended up having to pay for it again, but I think this was a Booking.com issue and not the fault of the hotel.
Nice hotel, good atmosphere. Onsen is busy but a nice touch, as are the freebies such as ice lollies. Good location near the JR station.
Stayed in April 2025
Reviewed: 23 April 2025
Jakub
United KingdomNothing comes to mind
- Great location close to the two major subway lines - Rooms were surprisingly big by Osaka/Tokyo standards and soundproofing was perfect - Public onsen and sauna were very nice - Lots of little details such as luggage scales to make travellers' lives easier
Stayed in April 2025
Reviewed: 22 April 2025
Ivan
VenezuelaNo issues that I can remember
Everything! It was clean, organised, amazing staff. I felt I had the full Japanese experience in this hotel
Stayed in April 2025
Reviewed: 21 April 2025
Gayane
PolandNot a real complaint but pillows were not comfy (((( Otherwise everything was perfect
The best hotel we stayed in Japan Facilities were amazing - wonderful onsen, free ice cream and Soba in the evening Everything is super clean
Stayed in April 2025
Reviewed: 21 April 2025
Karen
AustraliaA bit more space for baggage would have been nice.
The hotel staff were exceptionally welcoming and helpful. The room was super clean and the onsen was wonderful.
Stayed in April 2025
Reviewed: 20 April 2025
Bkg
ThailandI really liked the breakfast staff – they were friendly and attentive. The lobby staff were polite, but they didn’t create a very welcoming atmosphere
I really liked the design, the breakfast was excellent , and I also appreciated the soba at night and the ice cream
Stayed in April 2025
Reviewed: 20 April 2025
Robin
Switzerlandlighting could be more sensitive. onsen very nice but could have a bit more atmosphere.
unique, japanese, sensitive, intimate and well crafted atmosphere with the amenities of a modern hotel. onsen is small and nicely done.
Stayed in April 2025
Reviewed: 20 April 2025
Catherine
CanadaWe loved the amenities including a fantastic breakfast and wonderful onsen
Stayed in April 2025
Reviewed: 20 April 2025
Robert
SwedenGood location, clean and great service.
Stayed in April 2025
Reviewed: 20 April 2025
Patricia
CanadaToo many rules
Location Bathing pool and massage chairs
Stayed in April 2025
Reviewed: 18 April 2025
Polly
United KingdomHighly rate this hotel! Beautifully clean, quiet, the smell of the foyer was beautiful . The room (queen) was really spacious and well laid out. The onsen/ spa is amazing. Large communal bath, sauna and two individual tubs. The changing room had moisturiser, hairdryers, spare hairbrushes and other useful things . Breakfast was excellent.
Stayed in April 2025
Reviewed: 18 April 2025
Xingyu
AustraliaVery traditional Japanese hotel, the design and decoration of the room is very relaxing. They serve free ramen for a late night snack which is a bonus. The onsen is very traditional and peaceful, we would definitely come back!
Stayed in March 2025
Reviewed: 18 April 2025
S
AustraliaExcellent location, great facilities & friendly staff
Stayed in April 2025
Reviewed: 16 April 2025
Ho
United KingdomDidn't stay long enough
Excellent service,breakfast and facilities
Stayed in April 2025
Reviewed: 15 April 2025
Jessica
QatarSmall rooms
Near two metro stations I like the policy of not wearing shoes inside Room was better than the photos!
Stayed in April 2025
Reviewed: 14 April 2025
Paul
United KingdomVery small room - ideally we'd have had twin beds
Clean, really good onsen, good location
Stayed in April 2025
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