The taking off shoes and disinfecting luggage wheels is extra work but totally understandable given the tatame and keeping up of cleanliness.

The facilities are very nice with an onsen and related goodies (like free ice cream). The breakfast is very good and we like the free ramen, although we all know we paid for it in the room charge, it is still a nice little thing to have at night.

Stayed in February 2024

Centrally located, loved the Onsen and massage chairs. The staff were friendly and helpful.

Stayed in February 2024

The only problem is the fact that it is not Halal-friendly for the Free Ramen they provide and it's kind of difficult to find Halal food around the area. There is a Lawsons next door but even there has non-Halal food so it was hard to find food.

The onsen was the highlight of the trip!! We only stayed for 2 nights but we made the most of it. The service was great as the staff was very kind and friendly.

Stayed in February 2024

Nothing.

It was amazing!!!! I love the variety of the breakfast and friendly staffs.

Stayed in February 2024

Room was a bit small, but I guess it is normal for Japan.

The location, sento (onsen) public baths, breakfast. Hotel is located not in the center, but definitely worth it. Not crowded compared to city center, a lot of local restaurants around, very close to metro station.

Stayed in February 2024

The Onsen

Stayed in February 2024

The breakfast is very good and I love the free ramen in the late evening. I love the onsen in this hotel. It adds a lot more comfort staying here.

Stayed in February 2024

A bit far from the metro station

Cleanness spacious room helpful staff

Stayed in February 2024

The room is relatively small. And not easy to reach from the airport.

There is a big bath on top floor and it is good.

Stayed in February 2024

The staff is not that helpful

Comfortable, nice location

Stayed in January 2024

Amazing facilities and beautiful atmosphere.

Stayed in January 2024

Nothing

Good

Stayed in December 2023

Nice and clean room with a Japanese style,hotel staffs are polite and I had enjoyed on the onsen.Also,it's convenient to go to shinsaibashi and nihonbashi

Stayed in January 2024

Love the decorations minimal cozy Japanese style. The hotel provide onsen free of charge for in house guest I think we pay Yen 2500 for tax. There's free ice cream at night and free ramen for supper and in the morning free drinking yogurt. If you are looking to e experience onsen stay in a big city this is great option. Staff are helpful and friendly.

Nice hotel with traditional Japanese onsen on the roof top. Great service close to subway only 3 stops to Namba

Stayed in January 2024

the room is quite small

great place to stay in Osaka! The hot spring is equipped with many amenities; decor is traditional and stylish, but the hotel itself is modern. very clean and great location.

Stayed in December 2023

Buffet breakfast: you can make your own sashimi bowl, fun. They serve fresh tempura too. There are fruits and salad. I think it is alright for the price

Stayed in November 2023

Need more fresh air in the room

This is really the kind of hotel that takes good care of you (nice breakfast, hotspring, free ramen and ice cream after bath...)

Stayed in January 2024

Small room, having to take off and store shoes in lockers at lobby level. If the flooring was real tatami matting I would understand this, but it is actually synthetic flooring made to look like traditional tatami.

A modern hotel with the look and feel of a traditional inn (quasi-tatami flooring, etc.), in a good central Osaka location near the Yodo River, close to public transit. A big plus is the very nice onsen/public bath facility. Free noodles after 9:00 pm was a nice perk. too. Room was small, typical of Japanese hotels, and had no view (except of building walls) but was quiet and comfortable. If staying here again I would request (and pay a bit more) for an upper-floor room facing the river side; asked to upgrade when I checked in but hotel wasn't able to accommodate this request.

Stayed in November 2023

S tier hotel. Clean (no shows), free soba, free Yakult, free ice cream, great breakfast, great onsen, convenience store next door.

Stayed in January 2024

The elevators were constantly busy and there was often a 5 mins wait. Would benefit from an extra elevator or stair access.

It was very new and clean. The room was comfortable with plenty of room and the Onsen was fantastic.

Stayed in January 2024

Located in the business area and nothing much around. Booking.com has charged me way too much for this hotel as I saw it advertised on the hotel site for half the price, I was very annoyed but couldn't change my booking as I was locked in on a no-cancellation booking for this one. I am a Lv2 member with Booking.com and can't believe I still get ripped off. Never book something under no cancellation as prices always come down.. lesson learnt

The onsen and late night snacks are great perks and much appreciated after a long day of walking. Nearest Subway station about 7minutes walk away.

Stayed in January 2024

The pillows were very small. :(

The onsen was nice and the rooms were very cozy. Located within minutes of a major train station, you can get around from one point to another (e.g. Namba, Kyoto etc.) without walking for more than 10 minutes. The convenience store located right next to the hotel was nice too!

Stayed in December 2023

I paid for a double occupancy room for me and my son. I only found one complementary water in the fridge. So I asked front desk and they said they only offer complementary water to adults. Through my 20+ years of global travel experience, I have never seen any hotel that refuse to give complementary water to a seven-year old child, not to mention a 330ml water that is worth less than 100 yen. The front desk lady spoke to me like this is a sacred hotel rule and children do not deserve a bottle of water. 😳 For a hotel that offers free popsicle and ramen after spa, making fuss over a bottle of water is just weird…

Facilities are great. A lot of details in services.

Stayed in December 2023

More benches to sit on while putting on shoes

Location is good Great breakfasts Massage chair! Onsen experience was great Clean Free ramen! Free ice cream! Staff very helpful

Stayed in December 2023

Good onsen, very nice receptionists, nice snacks all day

Stayed in December 2023