541-0041 Osaka Prefecture, Osaka, Chuo-Ward Kitahama 2-5-19, Japan
#36 of 711 hotels in Osaka
Guests' ChoiceBased on 1178 hotel reviews
8.9Cleanliness
9.2
Comfort
9.2
Location
8.7
Facilities
9.2
Staff
9.2
Value for money
8.9
Free Wifi
9.2
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End of dialog contentReviewed: December 6, 2024
Yulin
NetherlandsThe trash is only collected within a certain time in the morning but it's not a big problem.
The hotel is very clean and provides lots of facilities you can use without a fee. The hot spring is great and we like the snacks and ramen from the hotel.
Stayed in November 2024
Reviewed: December 5, 2024
Mindy
SingaporeLocated at nearby Yodoyabashi mrt .quiet place .
Stayed in December 2024
Reviewed: December 5, 2024
Lai
United StatesThe room is relatively smaller in size but overall is great! We will come back next time. Cheers 😉
Excellent breakfast with good selections. Friendly staff who work diligently to provide guests with great service. Location is quiet from a busy Osaka downtown.
Stayed in December 2024
Reviewed: December 3, 2024
Joelle
United KingdomCould have done with another pillow each.
Lovely chilled vibe. Had an onsen and they provided coverings if you have tattoos. Lovely additions such as pro-biotics in the mornings and ice cream in the evening. They had a noodle bar at night which we didn’t make it to. Walking distance from metro
Stayed in December 2024
Reviewed: December 2, 2024
Nivi
United StatesI wish the amenities were available to those with tattoos - since there were mostly foreigners staying here it seems odd to not accommodate.
Pretty nice hotel, walkable to good spots. Convenient to leave your bags at before/after
Stayed in November 2024
Reviewed: November 29, 2024
Teresa
AustraliaLocation wise it’s a bit out of the main tourist areas but close enough to metro station & only a couple stops away from Shinsaibashisuji. Also our sink wasn’t working well pretty much from day 1 but due to short stay we don’t bother asking them to fix it. Also be mindful room cleaning is extra cost but they give you free towels everyday & does empty your bin.
Free onsen, very comfortable & lots of freebies such as ice cream, all you can eat ramen & breakfast (paid) is amazing!! Super friendly staff and love the fact the whole place does not allow you to wear shoes inside so feel super clean.
Stayed in November 2024
Reviewed: November 27, 2024
Zhu
MalaysiaOnsen was great, the hotel is near Yodoyabashi Station (Osaka Metro & Keihan Railway) which makes it easy to take the Osaka Metro & also Keihan Railway direct to Kyoto from Yodoyabashi.
Stayed in November 2024
Reviewed: November 27, 2024
Nadira
Francethe pillow and mattress did not look very clean and had signifiant yellow stains which we could see through our sheet and pillows cases (transparency). It would be nice to make sure that those are more clean
- location was good, quiet but not boring, easily accessible from the train station and for Uber. A Lawson is on the ground floor of the building, very convenient - employees were very nice and helpful - onsen, really nice - as always with this chain of hotels, good equipment and amenities : welcome treats, evening ramen, massage chairs, free ice creams, yakult
Stayed in November 2024
Reviewed: November 26, 2024
Monique
United StatesThe room is a bit small but it was sufficient for our needs.
The hotel is tastefully done, the staff very kind, and the room very peaceful and comfortable. We also really enjoyed the onsen.
Stayed in November 2024
Reviewed: November 24, 2024
Amanda
AustraliaThe pillows were rock hard. But everything else was great
Loved the public bath and the quiet location
Stayed in November 2024
Reviewed: November 20, 2024
Valentina
SwitzerlandLocation very nice and all the necessary comforts. Very kind and helpful staff. Highly recommended.
Stayed in October 2024
Reviewed: November 18, 2024
Xinyi
Chinaexcellent,like the style and food. Comfy
Stayed in November 2024
Reviewed: November 17, 2024
Steve
United KingdomAt busy times you might find yourself waiting for the lift/elevator for a while which can be annoying
Friendly and helpful staff that help ship our bags to the next hotel Good space to hang clothes if staying for multiple days
Stayed in November 2024
Reviewed: November 17, 2024
Paul
United KingdomThe room size was challenging with two small to medium size suitcases. Its also a fairly basic room. We're a couple that travels pretty light so thats worth bearing in mind if your not light travellers. That said, overall i'd still give the hotel a 9.
We spent 4 nights here and the rooms are pretty compact which makes it challengjng for that timescale with baggauge. The hotel is pretty well located, its quiet and close to some good coffee shops. The Onsen was good with complementary snacks and drinks in the lounge area. We used their complementary laundry machine too which was helpful. Ramen at 9.30pm was a nice touch which we used once. Coffee and wifi good too. We didnt use breakfast, youre in Osaka baby!
Stayed in November 2024
Reviewed: November 16, 2024
Francesca
United KingdomNothing
One of the best inns I ever been. Very clean and the staff was very kind. The room had everything we needed and it was very beautiful. The facilities are great including the baths. The massage chairs are incredible, give it a try if you go. I really appreciated the free goodies like the ice pops and the noodles. The breakfast was amazing!! Perfect place to relax after or before the chaos of the city centre.
Stayed in November 2024
Reviewed: November 15, 2024
Rebecca
AustraliaDouble Bed against the wall made moving around the room tricky.
Bathhouse facilities are incredible. Ramen at night very tasty. Staff very helpful.
Stayed in November 2024
Reviewed: November 14, 2024
Maranell
United StatesPutting trash and towels out in the hall..
The onsen was wonderful.
Stayed in November 2024
Reviewed: November 14, 2024
Carolina
SwitzerlandEverything was great!
The hotel is located in a great location near metro. At the entrance everyone is requested to remove the shoes and store them in a locker. The personnel was very helpful and kind. The breakfast was one of the best I've had while traveling.
Stayed in October 2024
Reviewed: November 14, 2024
Tricia
AustraliaThe only downside was our windows looked into a nearby office building so we had to have the shoji screens closed for privacy.
Nice little touches (a treat in the fridge on arrival, popsicles after the onsen and late night ramen if you need it) and a beautiful onsen lift this hotel above the norm. Breakfast is delicious, varied and plentiful. Our room was spacious and painted in a vibrant citrus lemony-lime, which we loved. Plenty of space in the entry alcove for hanging clothes and bag storage.
Stayed in November 2024
Reviewed: November 13, 2024
Colm
IrelandThe onsen made my trip! The cold pool and sauna were amazing too. Room is small but that is expected, good value too.
Stayed in October 2024
Reviewed: November 13, 2024
Robert
United StatesThe location required us to taxi more than usual, but if was safe and accessible.
The hotel was comfortable and the Onsen was excellent for this type of facility.
Stayed in November 2024
Reviewed: November 13, 2024
Alexandra
BelgiumWe booked a traditional Japanese twin bedroom, but it was rather small for our needs. Next time we would book a larger one. We were traveling with our child and had a baby bed for her. This fitted in the room barely but then there was no more room for moving around. Also the room had a light at the door that went on automatically when you entered or moved around. Not an interesting thing to have when you have a child sleeping.
De hotel was a lovely introduction to Japan with it's traditional look and rooms. The onsen was also very comfortable and a great way to relax after a day of visiting Osaka. We used the hotel service to forward one of our luggage what made traveling to Hiroshima much easier. This is a great service that hotels provide.
Stayed in October 2024
Reviewed: November 10, 2024
Chad
United StatesNothing
Friendly staff and excellent onsen.
Stayed in November 2024
Reviewed: November 10, 2024
Giuseppe
ItalyNo safe in the room. I did not enjoyed the onsen as I got some tattoos and it was difficult for me to cover them. In this his case they should be tattoo friendly for tourists like in other hotel. Breakfast is nice but poor on the sweet side.
Very clean japanese style room, nice breakfast. Friendly staff. Good price.
Stayed in November 2024
Reviewed: November 10, 2024
Šárka
Czech RepublicLively hotel with lovely onsen. Receptionists will provide you with a tattoo sticker if needed. Probably only for 1-2 tattoos, otherwise the onsen has a no tattoo policy.
Stayed in November 2024
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