541-0041 Osaka Prefecture, Osaka, Chuo-Ward Kitahama 2-5-19, Japan
#37 of 712 hotels in Osaka
Guests' ChoiceBased on 1205 hotel reviews
8.9Cleanliness
9.2
Comfort
9.2
Location
8.7
Facilities
9.3
Staff
9.3
Value for money
8.9
Free Wifi
9.3
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End of dialog contentReviewed: June 5, 2024
Jesse
AustraliaNothing to note. Hotel is brilliant
Really well presented, clean and overall fantastic stay. You will not regret booking this place. It provides a western traveller a brilliant look into a traditional business hotel with an onsen to boot. This is the ultimate place to dip your toes into what Japanese culture is all about. Do not hesitate booking this place if you want any of the above.
Stayed in June 2024
Reviewed: June 4, 2024
Anthony
United StatesThe bed was a bit too firm to my taste Rooms are tiny
Very good value Rooms are small but very nice Great Onsen Free ice cream after using the onsen Good location
Stayed in June 2024
Reviewed: June 3, 2024
Marie
FrancePillow a bit hard (but maybe that's how it usually is in Japan)
I like the service provided by the hotel staff, their kindness and helpful attentions. Thank you very much! I appreciated a lot all the side bonuses (breakfast, hot springs, free soft drinks)
Stayed in June 2024
Reviewed: June 3, 2024
Zoe
United KingdomLovely rooms, delicious food, amazing onsen
Stayed in May 2024
Reviewed: June 1, 2024
Virginia
United KingdomRooms are in the small side - hard to fit an open suitcases in the room
The facilities are great: onsen with sauna and cold pool, manga rental, free ice cream and ramen and massage chairs were phenomenal! Breakfast was also exceptional and great service all day long.
Stayed in May 2024
Reviewed: June 1, 2024
Christian
JapanThere’s nothing what you could complain about
Service all over, the decoration and very clean hotel!
Stayed in April 2024
Reviewed: May 29, 2024
Chris
United KingdomLocation, it is more of a business district in my opinion than family/friends.
Everything inside!
Stayed in May 2024
Reviewed: May 29, 2024
Ana
SwitzerlandEverything was great
The hotel is very well located, the onsen is very nice and everything is super clean. Breakfast was great and very generous.
Stayed in May 2024
Reviewed: May 29, 2024
Yjvicky
SingaporeRoom size is small, and the hotel does not clean the room every day. Since we stayed for 3 consecutive days, we don't know how to deal with the garbage. Even if hotel don't clean the room, it would be better to collect the garbage every day. We pressed the button to request room cleaning, but no one came to clean. Because we had a stroller, we needed to take the elevator to get to the subway station, and the subway entrance with the elevator was a little far from the hotel. but this is not big issue.
The staff is very friendly and will help fill out the express delivery form for the suitcases that need to be mailed. The breakfast is very delicious and there is also delicious ramen for midnight snack. The hot spring facilities are very comfortable, and it's great to have a popsicle or ice milk after taking a hot spring. My daughter's toy was left at the hotel, and the staff patiently helped us send it to our next hotel in Tokyo. Thank you very much for their help.
Stayed in May 2024
Reviewed: May 23, 2024
Riley
AustraliaThe overall experience was good as we stayed for a night only.
The special thing of this accommodation is the entire floor is covered by tatami and I had to be on bare feet inside, which was interesting! The location is good, it's near to the train station and bus stop, not too busy or noisy. Easily access to Osaka castle and Dotonbori. We were provided with yukata and slippers for the onsen. The complimentary ramen at night was good. The breakfast was okay, we had a chance to try different dishes. The accommodation also has laundry area as well, which is handy.
Stayed in April 2024
Reviewed: May 23, 2024
Topi
FinlandAwesome bath, free ice pops, massage chair. Everything was good
Stayed in May 2024
Reviewed: May 22, 2024
Luke
United KingdomOnly one pillow provided
Onsen was great Room is lovely, good size and well laid out Breakfast was delicious and varied Location was okay, walkable to Namba/Dotonbori but Yodoyabashi station is a bit of a walk
Stayed in May 2024
Reviewed: May 21, 2024
Caterina
GermanyThe bed/pillows were a little bit too hard for me and my neck, but at the end it comes down to personal preference. I did not ask to the staff for a different pillow as we were only there for a couple of nights.
Nice and very clean Japanese-style hotel with super friendly staff. We loved the onsen/Japanese sauna facilities after a long day of sightseeing. Convenient location with several subway lines just 5 minutes away. If you are up for a walk, you can also get to the Osaka castle in 30 minutes by foot.
Stayed in May 2024
Reviewed: May 16, 2024
Elaine
United StatesRelaxing place. It's nice to go to the onsen after walking the whole day.
Stayed in May 2024
Reviewed: May 15, 2024
Shin
TaiwanEverything is wonderful, the luxury breakfast is amazing and the 溫泉 with massage machine is just perfect. I'm always amazed by how good the Nano series is, can't wait for my next visit.
Stayed in April 2024
Reviewed: May 13, 2024
Gisele
United StatesEverything was great!
Super clean hotel, great staff and comfortable beds and rooms. The Onsen was great and the laundry facilities a plus. We didn't prebook breakfast but ended having it twice and it was fantastic. Location was close to two train stations.
Stayed in May 2024
Reviewed: May 10, 2024
Yanlu
BelgiumA compact room size, without bath in the room. But still okay and acceptable.
Plenty of facilities in the hotel. Fun and chill.
Stayed in May 2024
Reviewed: May 9, 2024
Isaac
United KingdomLots of free snacks and ramen was delicious. Good facilities including onsen. Very clean rooms. Perfect for exploring.
Stayed in April 2024
Reviewed: May 5, 2024
Yodamanmed
Thailandnothing
all is very good wonderful breakefast very clean and comfortable !!!
Stayed in March 2024
Reviewed: May 3, 2024
Knight
United StatesLiked the location. Centrally located and very clean and quiet.
Liked the onset, the massage chairs and the enormous selection of delicious food for breakfast.
Stayed in April 2024
Reviewed: May 3, 2024
Hamza
PakistanVibe
Stayed in April 2024
Reviewed: May 2, 2024
Mitali
United Statesnothing . We liked everything . the rooms are clean and have great facilities . they are understandably small and good for two adults . Anymore and the room would very crowded.
the hotel is a great location , close to the subway . Very clean and friendly staff . Great experience and convenient, with access to restaurants and convenience stores . Excellent way to experience OSAKA
Stayed in April 2024
Reviewed: April 29, 2024
Cepuk
RussiaLuggage is still a bit dirty when you drag it to the room. So that negatively affects the concept.
Exceptional place. It well exceeded my expectations. The style, the services, the cleanliness. Would definitely recommend to friends.
Stayed in April 2024
Reviewed: April 28, 2024
Sven
GermanyEverything amazing!
Stayed in April 2024
Reviewed: April 28, 2024
Pruk
ThailandNot many things you can complain here.
Out of many hotels in Osaka, this place is always our favorite. The room is compact but enough space still available. The location is not right in the hot spot but close enough to go anywhere by train or taxi. The price is always very reasonable. The staffs are very helpful and speak English. I truly admire honest business like this hotel.
Stayed in April 2024
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