Location for jogging, big public bath, near to subway area

Stayed in November 2022

The staff only speak limited English.

Staff is very friendly. The hotel room is really quiet and good for sleep. it is walking distance to subway. The convenience store is next door. It locates in the very central area of OSAKA CBD. The onsen is cool with 2 big pools and 2 small tubs.

Stayed in November 2022

Everything is as it should be.

Breakfast is traditional and extremely delicious. Cleanliness is beyond compare! The onsen is great after a full day walking about Osaka.

Stayed in November 2022

room s little bit too small but cozy

good facilities

Stayed in November 2022

This hotel has Japanese styled rooms, which are small but well furnished. The staff is very kind and there is a large common bath at the 13th floor. I highly recommend staying if you need to stay in Osaka and you need to rest.

Stayed in November 2022

nothing

loved the Japanese decor

Stayed in November 2022

Nothing

I m satisfied with choices of food for breakfast. Very good location within few minutes walk to subway station. Friendly & helpful staffs. With onsen facility & free ramen for supoer.

Stayed in November 2022

Great in all aspects but the window didn't close properly and as a result was very noisy and we had to buy ear plugs

Stayed in April 2025

Room is good but it is a little bit on the smaller side, we had hard time opening our luggages. The best thing about this place is definitely the ryokan, it was perfect. They also provide skin colored stickers if you have tattoos.

Stayed in March 2025

+ very nice Onsen + free late night dinner + room is very small but quite well structured + a lot of extra amenities - the window made an awful squeaky noise when it was closed which made it very difficult to sleep - rooms could use a bit of a touch up

Stayed in March 2025

Horrible smoke smell in the restaurant and onsen area. The thick secondhand smoke caused me severe throat pain for hours. Horrible

Big bathroom and onsen was okay

Stayed in March 2025

The breakfast stops at 9am. Onsen is not allowed for people with tattoos. And the room is so small 2 people can hardly fit. Bathroom looks like a plane bathroom. Overall not a good stay.

Hotel room and hotel is clean.

Stayed in March 2025

Bedding and pillows are very uncomfortable

Location is great

Stayed in February 2025

The staff in the reception was terribly trained and couldn`t speak any word in english. I arrived with my wife sick and their card machine wasnt working. I tried 4 different cards (that were working everywhere, including the store next door). Instead of letting me check in and solving the operational problem, they transferred the problem to me. Even with my credit card and deposit accepted on the system. At the end, I had to go to an ATM and couldn`t pay by credit card, the method i wanted. Besides all that, the room was really small and the lobby was a complete mess, with more and 20 luggages “stored” in the check in area.

Maybe only the location

Stayed in December 2024

There's no room cleaning. Shoes have to be removed at the hotel entrance and put back on also at the hotel entrance. All restaurants close to the hotel close at a very early hour so you have to take a taxi to an area that is more lively.

Stayed in December 2024

Dirty stain on the floor inside the room, small space and small bed for 3 of us, no body lotion provided

Good experience with dadami, jap traditional floor, free yacult, ice cream and noodles, and onsen

Stayed in December 2024

Bit too small and too crowded compared to the price

Good customer service

Stayed in December 2024

We booked this hotel based on pictures and reviews. First, the no shoes allowed inside the hotel, that may sound as a ryokan, something even fun, but it is not. The area where you leave your shoes smell really bad, luckily you spend there a few minutes only. The floor is very cold, everywhere, very cold, so not wearing shoes was not that confortable, bring your own warm socks if you stay here in winter. The onsen is beautiful but small, only 6 showed stations, and very crowded, at all times, men onsen is even more crowded. There are not many amenities but it is ok. The hotel was very very crowded, even if our stay was during December, I guess there is not a low season anymore. Do not expect a quiet hotel, there's always people and noise. Washing machines are always on use, the resting area is always busy, massage sofa are always occupied, it is busy hotel. Breakfast looks much better in pictures. We are very used to Japanese style breakfast, that was not the problem, it was more that the food was not as tasty as expected and you end up eating fried food everyday, what is not our favorite choice. Last thing I would like to mention is something that happened during our check out. We did it before the scheduled 11 am time, when we finished all the returning key etc we asked for a bottle of water to the man who attended us, and he say no, he said we already did the check out so he will not give us water.

For us location was very good, because we didn't want to be at the crowded areas like Namba our Umeda, you can easily be there in a 30 min walk, but wanted to be far from there. We are very familiar with Osaka and walking the city is easy for us. If you are looking for a more centric location this is probably not your area. For us comunal bath, onsen, is a must, so this is also a reason why we decided to stay here. The onsen is very well designed, it is beautiful. Room is confortable, and the people working that the breakfast area were very very nice, probably what we could highlight. They were the best of our stay.

Stayed in December 2024

Staff are extremely friendly but they had limited English compared to similarly rated hotels. High traffic for the elevator made for Long wait times to move up or down the building.

On site onsen and nice amenities like ice cream and ramen in the evenings.

Stayed in December 2024

The bed itself was not great and the pillows were quite uncomfortable. We talked to the front desk to see if there were alternatives and they tried to help us but the pillows we got were the exact same as those in the room, thin and like a rock, not the best for the neck. The baths were nice, but there is no water available in the rest area, so if you want to drink water you have to go through the changing rooms and go to a water fountain. Unless you go to the local store, it wasn’t clear where to get filtered water within the hotel itself unless you were in the bath’s changing rooms. Small things that would have made our stay more comfortable and that we found in other places.

The traditional style with tatami and leaving your shoes at the entrance was nice and made the stay more comfortable. The size of the room was alright for two people with big luggages. The baths are also open the entire night which is really nice when you come back from a long touristy day.

Stayed in December 2024

Very very dusty. You are able to see dust on the wall and the ac inside the room.

Good location

Stayed in November 2024

This has been the first truly disappointing place we've stayed at during our trips to Japan. Primarily, it's because of the amenities. We came to this one fresh off our stay at the nearby "regular" Dormy Inn a few blocks away expecting an upgrade. But, we were sorely disappointed to find out that this supposed "premium" version of Dormy Inn provided fewer amenities than its more affordable counterpart. For one, their beverage machines and water dispenser are only available inside Hatago, their restaurant. Hatago is only open from around 6am to 9:30am and 9:30pm to 11pm. So, if you ever get thirsty outside those hours, then you're out of luck. In addition to that, hotel staff will try to stop you from entering the restaurant during its morning hours to check if you availed of their breakfast buffet service. Now, if you try entering the restaurant after their breakfast services, and if you're lucky enough to find out that its doors are still unlocked, then prepare to walk through a sea of passive aggressive, obviously disgruntled hotel staff who are trying to have their own meals inside the restaurant. They'd sometimes even block you from approaching the dispensers and reluctantly fill up a bottle of water or cup of coffee for you instead. We mean, they'd help you, but the whole experience leaves a bad taste in the mouths of both parties involved, especially when you consider that this could all have been avoided if management placed a couple of those dispensers at the lobby just like at their Kyoto branch. This hotel also doesn't have an amenity rack (aside from the one inside the sento) where you can just grab a cotton swab or toothbrush on your way to your room, like at a "regular" Dormy Inn. Everything has to be claimed at the front desk, which takes more time.

This is the 2nd time we stayed at an Onyado Nono. Just like before, we loved the coffee machine, which served hot cocoa and matcha latte as well. And, of course, there was the sento, which is always a highlight whenever we stay at one of the hotels under Dormy Inn's umbrella.

Stayed in November 2024

got a dirty room, all over, dusty. changed after complaint. pillows are awful, couldn’t sleep

location is ok.

Stayed in November 2024

The elevators always smelled like dirty feet. It didn’t see like they were cleaning the floors.

Stayed in October 2024

I paid for breakfast, came downstairs to find no coffee and no eggs. Wondered why they didn’t tell me at reception when I paid that morning that they had run out of fairly standard breakfast options. Staff are so obsessed with you not walking on reception with your shoes on or with your suitcase, but really helpful or welcoming in any way. Surprised the price of this hotel, the standard of breakfast was low, the room was really compact and badly set out also very claustrophobic as the window wouldn’t open and it’s facing a wall.

Room had amenities needed, although fairly compact

Stayed in October 2024