Reviews of Tosei Hotel Cocone Kanda 3 stars
101-0047 Tokyo-to, Chiyoda-ku Uchikanda 3-2-10 , Japan
#668 of 1,457 hotels in Tokyo
Guests' ChoiceReview score
Based on 757 hotel reviews
8.2Score breakdown
-
Cleanliness
8.5
-
Comfort
8.5
-
Location
8.5
-
Facilities
8.3
-
Staff
9.0
-
Value for money
8.2
-
Free WiFi
9.0
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content-
Reviewed: 24 April 2025
Sarah
United Kingdom2 reviews10“I will definitely use them again”- • Leisure trip
- • Family with young children
- • Double Room with Small Double Bed - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
N/A
Overall excellent
Stayed in April 2025
-
Reviewed: 14 April 2025
Avalos
United States1 review10“Amazing stay! Amazing staff!”- • Leisure trip
- • People with friends
- • Double Room with Small Double Bed - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Amazing and kind staff! Clean amenities and rooms! Unfortunately I just stayed one night in Tokyo since we were heading to Hiroshima on the next day. But I’d definitely stay here again!
Stayed in April 2025
-
Reviewed: 12 April 2025
Joan
United States34 reviews10“Short and sweet”- • Leisure trip
- • Couple
- • Double Room with Small Double Bed - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Near train station. Clean. Comfortable bed. Very small room but we like small.
Stayed in April 2025
-
Reviewed: 12 April 2025
Sonia
Indonesia3 reviews10“It was a very nice stay, hotel, and good location”- • Leisure trip
- • Couple
- • Double Room with Small Double Bed - Non-Smoking
- • Stayed 6 nights
- • Submitted via mobile
It’s very close to Kanda station, (5mins walk) which has Yamanote line, also has Chuo line which is very convenient too. There’s 2 other stations as well that’s only 5-7 mins walk. Kanda station is only 1 stop away from the Tokyo station. The room is quite compact and has everything we need. There’s laundry area as well. The best part is you can grab hot drink everyday for free, and it’s also very close to family mart and 7/11 (in front of train station) there’s a lot of places to eat too around the area.
Stayed in April 2025
-
Reviewed: 9 April 2025
Valentina
United States17 reviews1 helpful vote10Exceptional- • Business trip
- • Solo traveller
- • Double Room with Small Double Bed - Smoking
- • Stayed 1 night
- • Submitted via mobile
Elegant
Stayed in April 2025
-
Reviewed: 30 March 2025
Cindy
United States3 reviews10“I had a fantastic stay at Tosei Hotel. From the moment I arrived, the staff was incredibly welcoming, professional, and”- • Couple
- • Double Room with Small Double Bed - Smoking
- • Stayed 4 nights
- • Submitted via mobile
Clean rooms
Stayed in March 2025
-
Reviewed: 30 March 2025
Zinia
Australia1 review10Exceptional- • Leisure trip
- • Family with young children
- • Double Room with Small Double Bed - Smoking
- • Stayed 7 nights
- • Submitted via mobile
Not a good tv channel for international travellers. Smart tv would be great.
Free coffee. Location. Friendly staff. Cleaners were brilliant. Not a good tv channel for international travellers.
Stayed in March 2025
-
Reviewed: 29 March 2025
Oliver
United Kingdom27 reviews103 helpful votes10“Great location, clean and good coffee”- • Leisure trip
- • Family with young children
- • Double Room with Small Double Bed - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
No breakfast option
Stayed in March 2025
-
Reviewed: 28 March 2025
Bruce
Australia4 reviews10Exceptional- • Leisure trip
- • Couple
- • Double Room with Small Double Bed - Non-Smoking
- • Stayed 14 nights
- • Submitted via mobile
Nothing
Nothing was any trouble no matter what you ask
Stayed in March 2025
-
Reviewed: 15 March 2025
Lorraine
Australia8 reviews6.0“Great location to walk from Tokyo station and very close to about 60 ski shops...small room”- • Leisure trip
- • Couple
- • Double Room with Small Double Bed - Non-Smoking
- • Stayed 1 night
Room smaller than expected. Not large enough to have two bags open at the same time.
Great location to walk from Tokyo station. Also very close to about 60 ski shops for purchasing ski gear much cheaper than in Australia. Great little Japanese restaurant next door that also sells wine.
Stayed in February 2025
-
Reviewed: 7 March 2025
Lauren
United States2 reviews10Exceptional- • Leisure trip
- • Couple
- • Double Room with Small Double Bed - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
Clean
Stayed in March 2025
-
Reviewed: 8 February 2025
Karen
Australia13 reviews1 helpful vote10“Fabulous location. Quiet area in the heart of Tokyo. Right next to the train station. Friendly helpful staff. 💖”- • Leisure trip
- • Family with young children
- • Double Room with Small Double Bed - Smoking
- • Stayed 5 nights
- • Submitted via mobile
Need better pillows, but that has been my experience every where in Japan.
This property is in the heart of Tokyo, but is in a quiet area. 2 min walk to the train station. Clean rooms and helpful staff. Good value for money.
Stayed in February 2025
-
Reviewed: 6 February 2025
Jillian
Singapore13 reviews6.0“Not the best stay in Tokyo”- • Leisure trip
- • Family with young children
- • Double Room with Small Double Bed - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
The room was even smaller than we expected. Toilet was so cold, even the toilet bowl seat has no warmer like the other hotels we have stayed at. Luckily we knew how to make use of the aircond at highest temperature to keep us warm
Check in and out was quite fast
Stayed in February 2025
-
Reviewed: 26 January 2025
Erick
United States3 reviews10“Good hotel would stay again”- • Leisure trip
- • Solo traveller
- • Double Room with Small Double Bed - Smoking
- • Stayed 5 nights
- • Submitted via mobile
N/A
Close to station, lots of good food in walking distance
Stayed in January 2025
-
Reviewed: 19 January 2025
Ann
United States35 reviews1 helpful vote5.0Passable- • Leisure trip
- • Solo traveller
- • Double Room with Small Double Bed - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
The room was very small. It was clean, but there was barely room to put your suitcase somewhere. The staff is very friendly.
There was no breakfast offered.
Stayed in January 2025
-
Reviewed: 15 January 2025
Damien
Malaysia5 reviews10“Pleasant stay”- • Leisure trip
- • Couple
- • Double Room with Small Double Bed - Smoking
- • Stayed 2 nights
- • Submitted via mobile
None
- Great Customer Service - If you arrive early, they can look after your luggage - Room is clean and tidy - Amenities provided are all great - Not too far away from train stations - Value for money
Stayed in January 2025
-
Reviewed: 13 January 2025
Hoi
Australia1 review1.0“Very disappointing, bad customer service and bed was very hard could not sleep and the room was hot had to open the wind”- • Leisure trip
- • Couple
- • Double Room with Small Double Bed - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
1. The bed was hard, the extra pillow was not fluffy it was like a bean bag. Could not sleep at all on the first night and we had to wake up early the next day. 2. The customer service is very bad, we had to leave the hotel on 13th Jan to check out at another hotel near Narita Airport as our flight is early on 14th Jan at 9am. On the 11th Jan, I went to the reception and asked them about the luggage delivery to our next hotel and that my flight was early on the 14th Jan. They said to bring it on the 12th Jan by 10am. I even asked for the price to go Narita. We had 3 luggages, and on the 12th Jan morning, another staff was very rude and was like where you going and I said Narita, and she said it takes 2 days. There was the other staff that was there on the 11th Jan when I have asked. And he was like is it 2 days? How can you not know it takes 2 days? They did not even say sorry and apologised or asked how can they help us? We just went to our room with our luggage… we had to booked a van because of that. We went from Kyoto to Tokyo and our luggage took 1 day. I don’t know who was right or wrong, but this is very disappointing of the staff at the reception. Do not recommend, very disappointing because I saw all the good reviews about it
Nothing
Stayed in January 2025
-
Reviewed: 11 January 2025
Stephan
Japan81 reviews56 helpful votes10“EXCELLENT FOR SOLO TRAVELER. ROOM SIZE WAS PERFECT!”- • Leisure trip
- • Solo traveller
- • Double Room with Small Double Bed - Smoking
- • Stayed 1 night
- • Submitted via mobile
Small room was more than adequate. Anyone who complains about room size should not be a miser. If you want a bigger room - PAY FOR IT! If you are from Singapore or Malaysia or Taiwan or Hong Kong and you want a bigger room - then spend more money. And some advice: take the Narita Express to Narita Airport instead of local trains. It’s more EXPENSIVE, but more comfortable! This hotel had great service and great amenities. I will go back. Very good water pressure in the shower.
Stayed in January 2025
-
Reviewed: 6 January 2025
Xunda
Australia6 reviews5.0Passable- • Leisure trip
- • Solo traveller
- • Double Room with Small Double Bed - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Staff members were very nice but the quality of the room was poor
Stayed in January 2025
-
Reviewed: 16 December 2024
Nathan
New Zealand9 reviews10“Tosei stay”- • Leisure trip
- • People with friends
- • Standard Twin Room - Smoking
- • Stayed 7 nights
- • Submitted via mobile
Not a fan of the pillows, but there are better pillows at the lobby you can borrow instead.
Staff are accommodating and helpful, facilities are well kept and easy to navigate around
Stayed in December 2024
-
Reviewed: 15 December 2024
Nurit
Israel4 reviews6.0Pleasant- • Business trip
- • Solo traveller
- • Double Room with Small Double Bed - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
The room is too small.
The staff was very kind.
Stayed in December 2024
-
Reviewed: 5 December 2024
Kok
Malaysia21 reviews1 helpful vote5.0“Convenient Stay”- • Leisure trip
- • Solo traveller
- • Double Room with Small Double Bed - Non-Smoking
- • Stayed 1 night
Air conditioning needs to be looked at. At set temperature of 16C, it felt like 26C.
Convenient stay
Stayed in December 2024
-
Reviewed: 4 December 2024
Banuka
Australia6 reviews10Exceptional- • Leisure trip
- • Couple
- • Double Room with Small Double Bed - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
Nothing
Friendly and helpful staff Close to the Kanda train station
Stayed in November 2024
-
Reviewed: 1 December 2024
B
United States1 review10“Solo stay in Tokyo”- • Leisure trip
- • Family with young children
- • Double Room with Small Double Bed - Smoking
- • Stayed 2 nights
- • Submitted via mobile
No night light :/
Location and breakfast
Stayed in November 2024
-
Reviewed: 26 November 2024
Xi
Singapore29 reviews5 helpful votes3.0Poor- • Leisure trip
- • Solo traveller
- • Double Room with Small Double Bed - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
1. Although it seems close to Kanda Station, the actual walk from the station exit is quite long. 2. The room facilities are poor – the bedding and pillows are low quality, and the bathroom has an unpleasant odor that air freshener doesn’t eliminate. 3. The air conditioning is very noisy and inconsistent, alternating between too cold and too warm. Worse facility than APA (similar price level)
The room is relatively quiet.
Stayed in November 2024
