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Reviews of Tosei Hotel Cocone Kamakura This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

248-0012 Kanagawa, Kamakura, Onarimachi 7-10-1, Japan

#10 of 25 hotels in Kamakura

Guests' Choice

Review Score

Based on 367 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    8.9

  • Facilities

    8.9

  • Staff

    9.3

  • Value for money

    8.3

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 4, 2025

    9.0
    Cozy, wonderful staff and located centrally
    • Leisure trip
    • Couple
    • Japanese Modern Twin Room A
    • Stayed 1 night
    • Submitted from a mobile device

    The Hotel was located very close to the train station in a cute little street. It is very homey and comfortable and the staff was so nice and very helpful. We didn’t try the spa but I am sure it would have been great. Can not recommend highly enough.

    Stayed in April 2025

  • Reviewed: March 24, 2025

    10
    Will stay again!
    • Leisure trip
    • Solo traveler
    • Economy Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    No negative feedback

    Great location, beautiful big bath Cafe is open for 2 hours 500 yen all you can drink

    Stayed in March 2025

  • Reviewed: March 4, 2025

    10
    Our bodies and spirit were immediately transported to peace and relaxation as soon as we stepped into the hotel!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing concerned us

    Welcoming, peaceful, stylish, quiet, clean, staff extremely helpful, very well located quiet part of the town but so absolutely close to everything ( on the other side of the train line!)intimate and yet large enough to have all facilities you might need.

    Stayed in February 2025

  • Reviewed: February 27, 2025

    9.0
    Nice place with traditional atmosphere and perfect location
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Check out at 10am is a bit tight

    Great location and nice hot bath

    Stayed in February 2025

  • Reviewed: February 20, 2025

    9.0
    Our choice hotel for every future stay in Kamakura.
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 3 nights

    More comfortable pillows, but that's about it.

    Amazing location that's near tons of restaurants and a 5 minute walk from the Kamakura train stop. Room was more spacious than expected and the beds were comfortable. Onsen in basement was great. Hotel also features coin laundry, vending machines, and a free-to-read manga collection.

    Stayed in February 2025

  • Reviewed: January 30, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Japanese Modern Twin Room B
    • Stayed 3 nights

    nothing

    GREAT hotel, super location, very helpful frontdesk staff, they sent our luggage to next hotel, very helpful, nice, clean room, a bit small to our EU standard, coin laundry, evening snack - soup and rice :), nice spa

    Stayed in December 2024

  • Reviewed: January 16, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    Location, breakfast, staff were considerate and friendly

    Stayed in January 2025

  • Reviewed: January 13, 2025

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    The onsen was quite small. The bad part was that I found a Chinese mother and daughter who didn’t shower before entering the onsen, and the mother let her daughter’s long hair dip into the water. I wish the accommodation would provide proper instructions on how to use the onsen correctly to foreign guests.

    Location, room, breakfast.

    Stayed in December 2024

  • Reviewed: January 12, 2025

    10
    Peace and quiet. relaxing stay
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    If there are some skin care products provided at the onsen area, that would be perfect.

    The environment of the hotel, the room with bunk beds, we all love it! Very friendly and helpful staff. Perfect room size and very clean. Food and soup provided by the hotel which made the guests feel warmth welcome.

    Stayed in January 2025

  • Reviewed: December 31, 2024

    8.0
    The place has so much potential, but it falls short of fully delivering on it.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 5 nights
    • Submitted from a mobile device

    There is a large group of staff at the front desk, but their assistance can sometimes be limited, and they were occasionally rude in how they spoke to other guests. Although we speak Japanese, it seemed that those who did not may have experienced different treatment. The restaurant space is available for rent at 500 yen per person, but it closes at 7 pm, which significantly limits its usefulness.

    The location, design, and the Spanish-speaking staff were absolutely wonderful!

    Stayed in December 2024

  • Reviewed: December 30, 2024

    10
    Charming hotel
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The table and 2 chairs in the room takes up place. Since the room is small, it's not necessary to hv the table n chairs in the room

    Love the extra pillows provided that you can pick up at lobby subject to availability. They also provide comfortable Pajamas and toiletries. Supper was complementary - miso soup n roasted onigiri. Location is on a shopping street n lots of eating places.

    Stayed in December 2024

  • Reviewed: December 27, 2024

    8.0
    Dec holidays
    • Leisure trip
    • Family with young children
    • Premium Japanese Modern Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    we had a premier room 2 beds and 2 futon. there weren't much place to walk about or even to open the luggage bags if we were to follow the furniture arrangement of the hotel .so we had to rearrange the furniture so that we could have space to access our luggage. the check in time was a little late at 3pm. we would have liked it better if we could checked in a little earlier so that qe could rest after our long flight to Japan.

    lovely location komachi street was a stone throw away. easily change to enoden or the JR lines. lovely touch that the hotel provided miso soup supper with a simple onigiri. staff was polite and hospitable. would recommend this hotel to a friend.

    Stayed in December 2024

  • Reviewed: December 26, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Too short stay. Should extend one more day

    All - strategic location, spacious room, cleanliness, clean onsen, delicious breakfast , polite and helpful staff . ..

    Stayed in December 2024

  • Reviewed: December 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    Great location near train station and walkable to all the attractions of Kamakura. Staff was kind and facility/room was clean.

    Stayed in December 2024

  • Reviewed: December 19, 2024

    9.0
    Comfortable stay at a very convenient location
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    WiFi quality can be improved

    At a very convenient location Love the welcoming garden setting Comfortable bed Onsen is good

    Stayed in December 2024

  • Reviewed: December 18, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Maybe the onsen was a bit too cosy, but it's a minor dislike.

    I loved the boutique hotel with a Japanese feel. Friendly bilingual staff, great location only a short straight walk from the train station and the complimentary coffee was delicious!

    Stayed in December 2024

  • Reviewed: December 9, 2024

    10
    Great hotel/Excellent location
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 3 nights

    There were not many choices for breakfast which I thought was a bit pricy. I would rather have buffet than a set menu.

    Hotel staff were very helpful. I enjoyed both public bath and bath in my room. A complimentary grilled onigiri and miso soup were wonderful treats.

    Stayed in December 2024

  • Reviewed: December 2, 2024

    10
    Gorgeous and worth the price
    • Leisure trip
    • Family with young children
    • Economy Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing. The hotel is a bit pricier than all the other ones I booked in Tokyo, but it is worth the money considering all the benefits and experiences you get from it.

    I only stayed one night here but I wished i had stayed longer. The place is beautiful, the room is spacious and clean with nice amenities. I enjoyed the public bath and loved the clothing provided to move around the hotel. We received supper vouchers for a free grilled onigiri and clam miso soup, such a wonderful treat. The hotel is a short walk from the train station and on a lovely shopping street, so accessible. The receptionists are so polite and kind. The whole experience has been wonderful from start to end.

    Stayed in November 2024

  • Reviewed: November 30, 2024

    9.0
    Doesn't allow tattoos in the public baths
    • Leisure trip
    • Solo traveler
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great price and in a good location to explore Kamakura area.

    Stayed in November 2024

  • Reviewed: November 29, 2024

    10
    Had a great time. Wish I could have stayed longer.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was wonderful. Luggage Communication / answered my concerns about checkin n luggage care / sincere n professional staff

    Staff -very helpful Location Amenities - furo

    Stayed in November 2024

  • Reviewed: November 24, 2024

    9.0
    Great hotel - location, design, staff, breakfast, close to station and beach, pretty wonderful.
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 1 night

    no complaints, it was a great stay.

    A really nicely designed and perfectly located hotel in a quiet but really nice part of Kamakura, around lots of shops and restaurants, a short walk from the station on the main road, and only a 15 minute walk to the beach, and about as much to the "other side of the station" (where there are tons more shops and restaurants and bars and things to do and see). I didn't get to all of Kamakura, but for what I saw and did, this was a perfect location, and the staff was very professional and polite.

    Stayed in November 2024

  • Reviewed: November 24, 2024

    10
    Perfect place in Kamakura
    • Leisure trip
    • Solo traveler
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    This is a perfect place to stay in Kamakura: close to the station but quiet and stylish, public bath is great, and staff is simply perfect. Breakfast - awesome, I took Japanese option and it was the tastiest morning treat with great variety of dishes, and baked mackerel was the best I ever had. Manager Jose is multi-lingual, and it helps a lot.

    Stayed in November 2024

  • Reviewed: November 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nice location

    Stayed in November 2024

  • Reviewed: November 19, 2024

    10
    A relaxing stay at the Cocone
    • Leisure trip
    • Solo traveler
    • Economy Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Their pajamas are not for sale🥲

    There was not one thing I did not like. There was space to put your clothes something becoming rare in Japanese hotels.The ofuro was a pleasure and the extensive manga library a big perk as well.Excellent complimentary coffee to start the day and a light night snack after the ofuro round up the day.

    Stayed in November 2024

Showing 1 - 25

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