Reviews of Toyoko Inn Nagano-eki Higashi-guchi This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
380-0921 Nagano, Nagano, Kurita 213, Japan
#21 of 52 hotels in Nagano
Guests' ChoiceReview Score
Based on 302 hotel reviews
8.1Score breakdown
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Cleanliness
8.8
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Comfort
8.7
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Location
8.4
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Facilities
8.4
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Staff
8.7
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Value for money
8.5
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Free Wifi
8.4
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Reviewed: April 2, 2025
Danielle
Australia12 Reviews1 helpful vote8.0“Good for the 2 nights we stayed there. Good location.”- • Leisure trip
- • Couple
- • Standard Queen Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Didn’t like that if we wanted another pillow, we had to rent it. But there were non available. Mattress could have been thicker. Breakfast was great. Location was exceptional, very close to train station and conscience store
Stayed in April 2025
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Reviewed: April 2, 2025
Runku
India18 Reviews4 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Standard Queen Room - Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
We stayed 4 night but rooms were cleaned 2 days. They said it depends on your room. Hard pillows. Tiny bathroom. The cloth dry machine never dried the cloths even after 4 rounds. It runs for 11 min only before 2nd topup
Value for money. Near to station. Breakfast was good.
Stayed in April 2025
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Reviewed: April 1, 2025
Peter
Australia30 Reviews9.0“Good location and clean hotel with good value for money.”- • Leisure trip
- • Couple
- • Standard Double Room - Non-Smoking
- • Stayed 1 night
Location was great, close to public transport. Check in was pretty smooth. Breakfast was good. Good value for money
Stayed in March 2025
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Reviewed: March 31, 2025
Wasantha
Sri Lanka11 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Family with young children
- • Standard Triple Room - Smoking
- • Stayed 3 nights
Location
Stayed in March 2025
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Reviewed: March 30, 2025
Teresa
Australia26 Reviews8.0“Good choice close to station”- • Leisure trip
- • Couple
- • Standard Twin Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
The view from breakfast was wonderful on the 14th Floor. Great staff. Very clean. Not many breakfast choices for vegetarian and there always seems to be a wait for the lifts.
Stayed in March 2025
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Reviewed: March 23, 2025
Giulia
Japan25 Reviews4 helpful votes8.0“Affordable and convenient”- • Leisure trip
- • Travelers with friends
- • Standard Twin Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Elevators in the morning are a nightmare but that can’t be helped. Takes a while to go up and down for breakfast with so many people and just 2 tiny elevators. Breakfast could have also been better, but not horrible.
Really nice business hotel, it was clean and convenient to the station. The staff was also nice and kept our luggage after check out. Overall good for the price!
Stayed in March 2025
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Reviewed: March 17, 2025
Karen
United Kingdom37 Reviews5 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Standard Double Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Beds and pillows were too hard
Excellent location close to the station Staff worked very hard, especially in the breakfast area, which was very busy
Stayed in March 2025
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Reviewed: March 15, 2025
Glen
Australia5 Reviews9.0“Great location, polite staff and breakfast was good”- • Leisure trip
- • Couple
- • Standard Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Only the pillows.. so hard
Close to everything and good value for money
Stayed in March 2025
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Reviewed: March 13, 2025
Michal
United Kingdom21 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Solo traveler
- • Double Room for Single Use - Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The room absolutely stunk of cigarette smoke. There are signs all over the hotel that smoking is no allowed so I'm not sure what was going on. To be fair, I could have asked to change the room but I was too tired and I was only staying one night.
Location great, free breakfast, very smooth check in, availability to leave bags at reception before or after check , staff were lovely.
Stayed in March 2025
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Reviewed: March 12, 2025
Calvillo
United States8 Reviews9.0Wonderful- • Leisure trip
- • Solo traveler
- • Single Room - Non-Smoking
- • Stayed 1 night
Location close to train station and value. The mattress was shockingly comfortable. Breakfast was also excellent.
Stayed in March 2025
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Reviewed: March 10, 2025
Brossy
Japan15 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Standard Twin Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The lounge being on the top floor had great views, but was somewhat inconvenient for the elevator during busy times
The lounge being on the top floor had great views, but was somewhat inconvenient for the elevator during busy times.
Stayed in March 2025
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Reviewed: March 9, 2025
Mateusz
Poland40 Reviews15 helpful votes8.0“Short trip to Nagano”- • Leisure trip
- • Group
- • Standard Triple Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The hotel met our expectations and we had a pleasant short stay in Nagano. The room was spacious and with all necessary amenities.
Stayed in March 2025
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Reviewed: March 5, 2025
Tony
Australia26 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Standard Triple Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Good sized rooms with large beds. The beds and pillows were a little too firm for our liking but otherwise a comfortable pleasant stay. Very close and convenient for Nagano Station.
Stayed in March 2025
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Reviewed: March 5, 2025
Lissa
Indonesia12 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Solo traveler
- • Single Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Just lil bit annoying that the window has some line so can not take full panoramic picture. Others were excellent.
Location was strategic, near nagano station. Bed comfy, room clean. I got room with mountain view and it was excellent. Check in/out easy. I missed my package and they willing to deliver them to my next stay. Kudos for the staf!
Stayed in February 2025
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Reviewed: March 4, 2025
Ann
Philippines2 Reviews9.0“It isa great experience to stay at Toyoko Inn Nagano, the place is new, fresh and clean.. it is envi”- • Leisure trip
- • Family with young children
- • Standard Double Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
None
We like the free breakfast it is healthy and delicious.. I like the place it’s new and clean.. the staff are friendly and nice
Stayed in March 2025
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Reviewed: March 4, 2025
Jing
New Zealand7 Reviews9.0“It's a good place to stay.”- • Leisure trip
- • Couple
- • Standard Twin Room - Non-Smoking
- • Stayed 1 night
Location is not convenient. The breakfast food is good, but the room is a little bit small, it takes some time to find a table to sit at.
The breakfast food is good, but the room is a little bit small, it takes some time to find a table to sit at. The location is not in the central area, and I didn't find the shops and restaurants nearby. It's located in a residential area, and it's very quiet. The room is bigger than other place.
Stayed in January 2025
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Reviewed: March 4, 2025
Michael
Australia80 Reviews6 helpful votes8.0“I liked my box!”- • Leisure trip
- • Solo traveler
- • Single Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Included Breakfast was busy, not particularly relaxed
Clean, comfortable, a decent sized bath tub
Stayed in March 2025
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Reviewed: March 3, 2025
Gary
Canada2 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Standard Double Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Size of the room
The breakfast and the location
Stayed in March 2025
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Reviewed: March 3, 2025
Basma
Japan4 Reviews9.0“Good value for the price”- • Leisure trip
- • Couple
- • Standard Twin Room - Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The Facility is clean and I enjoyed the complementary breakfast too
Stayed in February 2025
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Reviewed: March 2, 2025
Jasmin
Japan28 Reviews3 helpful votes8.0“Very quiet well situated and convenient of Nagano”- • Leisure trip
- • Couple
- • Standard Queen Room - Non-Smoking
- • Stayed 2 nights
The breakfast was not the best I had. Nothing very bad but there could have had more choices.
It's well located, there is a parking for small fee, and the staff was friendly. We also have use the laundry machine and dryer.
Stayed in March 2025
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Reviewed: February 24, 2025
George
Australia33 Reviews3 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Single Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Attentive staff and comfortable rooms. Free breakfast was great. Location is easy to find and only a short walk to station.
Stayed in February 2025
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Reviewed: February 24, 2025
Devesh
India7 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Standard Triple Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast should be more inclusive to cater Vegan/vegetarian option. It does not have child friendly food like milk etc
Location and easiness on check in is recommended.
Stayed in February 2025
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Reviewed: February 23, 2025
Yuki
Australia19 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Standard Double Room - Non-Smoking
- • Stayed 1 night
Carpark booking was a bit complicated, and had to find an offsite parking instead.
Convenient location and friendly hotel staff
Stayed in February 2025
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Reviewed: February 23, 2025
Worrawan
Thailand19 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Family with young children
- • Standard Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The restaurant is too tiny.
family room is too big.
Stayed in February 2025
