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Reviews of Untapped Hostel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

001-0018 Hokkaido, Sapporo, Kita-ku Kita 18jo Nishi 4-1-8, Japan

#51 of 202 hotels in Sapporo

Guests' Choice

Review Score

Based on 124 hostel reviews

8.5

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    9.0

  • Facilities

    8.4

  • Staff

    9.2

  • Value for money

    8.9

  • Free Wifi

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 3, 2025

    10
    Such a great experience!
    • Leisure trip
    • Solo traveler
    • Bed in 10-Bed Female Only Dormitory Room (3F-4F)
    • Stayed 4 nights
    • Submitted from a mobile device

    Comfortable, with a nice view of the road, and warm inside. Highly recommended this place.

    Stayed in March 2025

  • Reviewed: March 3, 2025

    9.0
    Excellent!
    • Leisure trip
    • Couple
    • Bed in 10-Bed Female Only Dormitory Room (3F-4F)
    • Stayed 2 nights
    • Submitted from a mobile device

    None

    Location and price is convenient and just right. Near supermarket, train station and places to eat.

    Stayed in February 2025

  • Reviewed: February 26, 2025

    8.0
    Peaceful
    • Leisure trip
    • Solo traveler
    • Bed in 10-Bed Female Only Dormitory Room (3F-4F)
    • Stayed 6 nights
    • Submitted from a mobile device

    It’s a bit far from the main lively part of UENO but there’s a train station 5-7minutes away by foot where you can ride the train and go elsewhere

    It is clean and affordable. Can leave luggage with locks.

    Stayed in February 2025

  • Reviewed: February 13, 2025

    7.0
    Nice for a short stay
    • Leisure trip
    • Solo traveler
    • Bed in 10-Bed Female Only Dormitory Room (3F-4F)
    • Stayed 4 nights

    The showers are quite small and there is only 4 shower rooms, which means sometimes you have to queue a little bit. My main issue with this hostel is that it seems to be the type where backpackers/travelers would stay and work for a few days and leave. The girl at reception was permanent staff I think, but the ones in charge of cleaning seemed to be people staying at the hostel. They were incredibly loud whilst cleaning and later as well in the common room, where they spent the rest of the day playing Mario Kart at full volume. Also one of them found it funny to play a VERY high pitched alarm at random times to confuse the Japanese staff and make them look everywhere for the source of the noise. It seems to me it the kind hostel where your experience is gonna depend a lot on who is the temp staff

    Location is great. It is 2 stops away from Sapporo Station and only 3 stops away from Odori Park (which is great if you are there for the snow festival). There is a 7-eleven 5 minutes away and a drugstore right in front. Bed is on the harder side but still comfy. It is decently clean.

    Stayed in February 2025

  • Reviewed: February 9, 2025

    8.0
    it wasn't too far from good places to eat.
    • Leisure trip
    • Solo traveler
    • Bed in 10-Bed Mixed Dormitory Room (3F-4F)
    • Stayed 1 night

    the beds weren't great. its cash only which they should say so you aren't going outside looking for an atm. and the bathroom to take a shower is located on the first floor.

    the place was clean and the staff was nice

    Stayed in November 2024

  • Reviewed: February 5, 2025

    9.0
    Wonderful
    • Solo traveler
    • Bed in 10-Bed Mixed Dormitory Room (3F-4F)
    • Stayed 1 night
    • Submitted from a mobile device

    Too warm in the dorm.

    Everything else was great!

    Stayed in February 2025

  • Reviewed: January 16, 2025

    7.0
    Good
    • Solo traveler
    • Bed in 10-Bed Female Only Dormitory Room (3F-4F)
    • Stayed 2 nights
    • Submitted from a mobile device

    The floor was dusty and everything was a bit worn out. The mattress was worn out and the ladder was so thin it hurt my feet.

    Staff was very friendly and helpful. The place was cozy and had a lot of character.

    Stayed in January 2025

  • Reviewed: January 13, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bed in 10-Bed Mixed Dormitory Room (3F-4F)
    • Stayed 1 night
    • Submitted from a mobile device

    Easy to access

    Stayed in January 2025

  • Reviewed: January 9, 2025

    10
    Good friendly staff
    • Leisure trip
    • Solo traveler
    • Bed in 10-Bed Mixed Dormitory Room (3F-4F)
    • Stayed 1 night
    • Submitted from a mobile device

    Good staff

    Stayed in November 2024

  • Reviewed: January 8, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Bed in 10-Bed Female Only Dormitory Room (3F-4F)
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff and people there are super nice and friendly, feel like home. Bed is comfortable, location is great.

    Stayed in January 2025

  • Reviewed: January 1, 2025

    10
    Great social hostel
    • Leisure trip
    • Travelers with friends
    • Bed in 10-Bed Mixed Dormitory Room (3F-4F)
    • Stayed 7 nights
    • Submitted from a mobile device

    Lighting of the bed could be improved: it was difficult to see things and organise one's belongings.

    Great common area where to chill on a couch and chat with other people. Warm and cosy, with a maximum of 20 guests. The rooms have plenty of privacy, with closed wooden boxes to sleep in. Modern showers and toilet facilities. Just in front of the subway station, a supermarket, convenience stores, and restaurants.

    Stayed in January 2025

  • Reviewed: October 15, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Bed in 10-Bed Mixed Dormitory Room (3F-4F)
    • Stayed 1 night
    • Submitted from a mobile device

    Cool design and kind staff.

    Stayed in October 2024

  • Reviewed: October 13, 2024

    9.0
    A pleasant stay
    • Leisure trip
    • Solo traveler
    • Bed in 10-Bed Female Only Dormitory Room (3F-4F)
    • Stayed 1 night
    • Submitted from a mobile device

    Very narrow and deep stairs. Not good for travelers who have big or heavy luggages.

    Good location,bed is comfortable

    Stayed in October 2024

  • Reviewed: October 12, 2024

    9.0
    Very pleasant and comfortable with helpful staff and within walking distance from the campus.
    • Leisure trip
    • Couple
    • Double Room (5F)
    • Stayed 2 nights

    It would have been nice if the building had an elevator because we had a lot of bags and our room was on the top floor.

    I appreciated that the person who checked us in helped us up the stairs with our bags. The room was quiet and comfortable. The lounge is very pleasant and the hostel is in a great location.

    Stayed in October 2024

  • Reviewed: October 9, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Bed in 10-Bed Female Only Dormitory Room (3F-4F)
    • Stayed 2 nights
    • Submitted from a mobile device

    Amazing place to stay!!!! People in the hostel are so kind and friendly. I experienced such a special local life in Sapporo.

    Stayed in October 2024

  • Reviewed: October 2, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Bed in 10-Bed Female Only Dormitory Room (3F-4F)
    • Stayed 7 nights
    • Submitted from a mobile device

    There was a strange smell in the women’s dorm. This was distressing. The locker box was very small and didn’t feel safe.

    The privacy of the bunk beds is fantastic. In the morning, the showers were always available

    Stayed in July 2024

  • Reviewed: September 26, 2024

    10
    Best hostel I’ve ever stayed in!
    • Leisure trip
    • Solo traveler
    • Bed in 10-Bed Female Only Dormitory Room (3F-4F)
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    It had a good homely happy vibe with spacey beds and a cozy common space.

    Stayed in September 2024

  • Reviewed: September 17, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Double Room (5F)
    • Stayed 2 nights
    • Submitted from a mobile device

    The doors felt loud, if that can be a thing. Everything echoed in the hallway when the doors opened or closed.

    The staff were so kind and patient. The atmosphere was easy going and pleasant. I loved their bar and 2nd floor "living room" space. And my room was definitely "big" in terms of Japan.

    Stayed in September 2024

  • Reviewed: August 13, 2024

    10
    Really enjoyed our stay and would definitely come back to this place :>
    • Leisure trip
    • Travelers with friends
    • Bed in 10-Bed Mixed Dormitory Room (3F-4F)
    • Stayed 7 nights
    • Submitted from a mobile device

    The only point for improvement would be the toilets on the 1st and 2nd floor. They don't have a bidet so you would have to go up to the dorm area for a number 2.

    The staff are very helpful and friendly! They give the best recommendations for places to go and are the kindest. Shoutout to our friends Nanami-san and Tsuyoshi-san who made Untapped feel like home :> The location is very good because it's near everything you need. (Also note that this hostel is beside a place that serves THE BEST Hokkaido soft serve! Don't miss it) The sleeping area/dorm was very comfy. It's not hotel quality but it is very good value for money especially for students. I like how there was a lamp and outlet for each bed. The lobby is very homey. There is a breakfast & pub that serves delicious breakfast and drinks. The common area on the second floor is good for studying and/or lounging.

    Stayed in August 2024

  • Reviewed: July 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Bed in 10-Bed Female Only Dormitory Room (3F-4F)
    • Stayed 3 nights
    • Submitted from a mobile device

    Wifi hardly works, the AC is quite loud in the room.

    Great staff, good breakfast options (not included), good location near a metro station.

    Stayed in July 2024

  • Reviewed: May 30, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Bed in 10-Bed Female Only Dormitory Room (3F-4F)
    • Stayed 2 nights
    • Submitted from a mobile device

    A little older than I thought

    Nice vibe, very nice staff and privacy in the beds

    Stayed in May 2024

  • Reviewed: May 20, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bed in 10-Bed Mixed Dormitory Room (3F-4F)
    • Stayed 3 nights
    • Submitted from a mobile device

    Extremly cheap and very friendly staff

    Stayed in May 2024

  • Reviewed: May 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Bed in 10-Bed Mixed Dormitory Room (3F-4F)
    • Stayed 5 nights
    • Submitted from a mobile device

    The dorm floors are exposed concrete, which can be a little uncomfortable to walk on. However, it’s a very minor flaw!

    Really close to Hokkaido University, and it has an excellent kitchen should you want to cook! Beds are comfortable and provide a lot of privacy!

    Stayed in April 2024

  • Reviewed: April 30, 2024

    9.0
    Nice staff and well located
    • Leisure trip
    • Solo traveler
    • Bed in 10-Bed Female Only Dormitory Room (3F-4F)
    • Stayed 1 night
    • Submitted from a mobile device

    The women’s floor doesn’t have showers but that’s a bit minor

    Very nice staff and a really hip vibe. Also liked that it was pretty quiet during the quiet hours.

    Stayed in April 2024

Showing 1 - 25

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