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Reviews of ulu Tokyo 4 stars

135-0031 Tokyo-to, 江東区佐賀1-1-9, Japan

#7 of 1,449 hotels in Tokyo

Guests' Choice

Review score

Based on 537 hotel reviews

9.6

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.8

  • Location

    8.5

  • Facilities

    9.7

  • Staff

    9.8

  • Value for money

    9.3

  • Free WiFi

    9.5

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Showing 1 – 25

  • Reviewed: 5 April 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Suite with River View
    • Stayed 4 nights
    • Submitted via mobile

    Very comfortable and spacious modern apartment. Located on the bank of aumida river, with very nice river view. The placed is managed and there is a reception on the ground floor. The beds are very comfortable. Perfect place for a family with 2 chuldren.

    Stayed in April 2025

  • Reviewed: 4 April 2025

    10
    Worth a stay !
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights

    Nothin'

    Great place to stay and rest after shopping race !

    Stayed in March 2025

  • Reviewed: 2 April 2025

    10
    Our whole family loved staying at Ulu
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    Excellent accommodation, with small cafes and shops around it. Easy to catch buses into Tokyo station. Friendly and very helpful staff. Recommend it

    Stayed in April 2025

  • Reviewed: 25 March 2025

    10
    Everyone was kind and helpful, and the room was better than excepted.
    • Leisure trip
    • Group
    • Suite with City View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    Pleasant stay, spacious and homey.

    Stayed in March 2025

  • Reviewed: 23 March 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Suite with City View
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    It was absolutely fabulous! Room is nicer than seems in pictures. Rooftop patio was spectacular. Staff were so friendly and helpful. Location was perfect. We thoroughly enjoyed our stay and would stay again!

    Stayed in March 2025

  • Reviewed: 22 March 2025

    9.0
    A very pleasant stay with couple of comments
    • Leisure trip
    • People with friends
    • Suite
    • Stayed 5 nights
    • Submitted via mobile

    Not sure if is standard from Japan but isolation from outside in regards to climate wasn’t great. The climatizatiom was very effective but we were feeling not really environmentally friendly die huge consume of energy. The house was freezing very quick when heating turned off. It would be great if the management could invest in properly isolated windows. - it could even make sense economically.

    Very nice and spacious apartment. One of the rooms have no windows. We did not ise it though. We loved the bad, the coffee and location was central but quiet.

    Stayed in February 2025

  • Reviewed: 21 March 2025

    10
    Excellent!
    • Leisure trip
    • Family with young children
    • Suite with City View
    • Stayed 3 nights
    • Submitted via mobile

    nothing.

    Location : 10-15 mins walk from the stations Amenities in the room ( including the washing machine + dryer, kitchenette, etc) Spacious room Quiet at night

    Stayed in March 2025

  • Reviewed: 20 March 2025

    10
    superb experience.
    • Leisure trip
    • Family with young children
    • Suite with River View
    • Stayed 6 nights
    • Submitted via mobile

    Nothing, all was well.

    superb room and service from employees. room was spacious and clean, with a variety of in-room amenities, including a free welcome gift of wine and snacks- very nice. closest station is around a 12 minute walk, no issue there. convenience store nearby, easily accessible. very nice location to take casual strolls. superb staff, an employee tatsuki (ty) even went out of his way to personally help my group navigate around the immensely busy train stations, that can be a bit difficult to decipher first time around. also helped with the luggage forwarding system and filling out paperwork. overall, very friendly and welcoming employee since first night stay. loved ulu tokyo, highly recommend for anyone’s first time here in tokyo.

    Stayed in March 2025

  • Reviewed: 19 March 2025

    10
    Wonderful stay in Ulu Hôtel Japan
    • Leisure trip
    • People with friends
    • Suite with City View
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    The hotel staff was very welcoming and friendly. Special mention to Tatsuki, who was very helpful and present throughout our stay.

    Stayed in March 2025

  • Reviewed: 18 March 2025

    9.0
    Ulu for the win
    • Leisure trip
    • Couple
    • Suite with River View
    • Stayed 2 nights
    • Submitted via mobile

    It was all wonderful

    Room was as expected 👌

    Stayed in March 2025

  • Reviewed: 15 March 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Limited food options near by but not a far walk away. Public transport is also a little bit of a walk. Wasn't an issue for us as getting out and about is part of our travel style but may be for others

    Lovely clean and new. Lots of western features and still felt japanese. The 2 bed apartment was very generous in size based on other hotels we have stayed in. The staff were very friendly and welcoming.

    Stayed in March 2025

  • Reviewed: 13 March 2025

    10
    Highly recommend this is the second time we have stayed here.
    • Leisure trip
    • Family with young children
    • Suite with River View
    • Stayed 5 nights
    • Submitted via mobile

    Nothing needs to be changed. The only thing to be aware of is that you have to walk quite far to places. But that’s the trade off for the view on the river.

    Our welcome was marvellous. Cleanliness is perfect. View is amazing. The room spacious. Kitchen well equipped the microwave plays music while it cooks. Highly recommended.

    Stayed in January 2025

  • Reviewed: 13 March 2025

    10
    Accomadating, going above and beyond to ensure a comfortable stay.
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 5 nights
    • Submitted via mobile

    I have nothing to report. I was very pleased with the location and accommodations.

    The hotel was very roomy, clean and the bathroom was on point. The staff was amazing and always helpful.

    Stayed in March 2025

  • Reviewed: 12 March 2025

    10
    A classy comfortable stay.
    • Leisure trip
    • Family with young children
    • Suite with River View
    • Stayed 3 nights

    It was our first time in Tokyo so I haven't got much reference but it felt like it was a little out of the way from the main centres, but that meant it was quiet and relaxing.

    A very modern, spacious, and stylish place overlooking the Sumida River. We were grateful for the view as we were quite sick so it was nice to be able to look outside and watch the world going on. The property had everything we needed, except a toaster. But using a pan sufficed. The free coffee, snacks, wine, laundry powder, etc were all a very nice touch. The beds were comfortable and the bathroom large and extremely new and clean. A huge TV, dining table for four, USB ports, etc all made for a comfortable stay. They have free drinks in the lobby in the evening as well. There's even a roof top hang out spot to enjoy the view even more! 2 mins walk from a 7/11 store with a LUUP station. Plus about the same distance to a nice espresso bar/cafe. The nearest train station is about a 7 min walk over the river. It was relatively expensive but you get what you pay for!

    Stayed in March 2025

  • Reviewed: 11 March 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 4 nights

    The locations was a little farther from the train station and other areas than we would have liked. Fine for adults, but we had kids and the extra walking made for long days

    The apartment was excellent, lots of space, rooms for kids and ourselves, a full kitchen and fridge was very handy, even though we ate out a lot, it was really nice to have breakfest at home before heading out for the day.

    Stayed in January 2025

  • Reviewed: 8 March 2025

    9.0
    Very comfortable
    • Leisure trip
    • Family with young children
    • Suite with City View
    • Stayed 4 nights
    • Submitted via mobile

    Really like everything. Free laundry detergent. Cleaning on demand. On top of these they gave us a complimentary bag of fresh coffee whole beans for breakfast and a bottle of rose sparkling wine as a welcome.

    Stayed in March 2025

  • Reviewed: 5 March 2025

    10
    Quieter neighbourhood but some great cafes & convenience stores. Little balcony with view & a rooftop. Not to me
    • Leisure trip
    • People with friends
    • Suite with River View
    • Stayed 3 nights
    • Submitted via mobile

    The stairs up to our apartment with luggage.

    Loved our room with a great view. Had everything we needed and was airy and warm .

    Stayed in March 2025

  • Reviewed: 2 March 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite with City View
    • Stayed 4 nights

    Location is bit far from train station.

    The size is great for family of 4, feeling like home with the facilities inside the apartment, staff has well spoken English.

    Stayed in February 2025

  • Reviewed: 28 February 2025

    10
    Great value. Fantastic staff
    • Leisure trip
    • Group
    • Suite with River View
    • Stayed 5 nights

    No complaints

    Staff was amazing. Extremely helpful. Room was spacious and clean. Fantastic view of the river. Would absolutely book again.

    Stayed in February 2025

  • Reviewed: 27 February 2025

    10
    After staying at different places in Tokyo - this was our most favorite one.
    • Leisure trip
    • Family with young children
    • Suite with River View
    • Stayed 3 nights

    Of the many places we stayed in Tokyo this was our favorite. It is spacious, and great views, the staff was great, super clean. 3 side windows - hello. - the subways are a few minutes walk to which we liked a lot. the area also is very spacious and not crowed as in places like Shibuya. It is quiet as well. The views were a plus. if traveling w family - it so comfortable. there is separate bedroom w 2 single beds besides the other 2 beds (4 beds total), washer and dryer in the apt. and a nice balcony. great way to start the day and end the day the beautiful spacious views.

    Stayed in January 2025

  • Reviewed: 21 February 2025

    9.0
    Really enjoyed the accommodation, be prepared to walk to nearest train station.
    • Leisure trip
    • Family with young children
    • Suite with City View
    • Stayed 4 nights
    • Submitted via mobile

    Location wise it was ok but be prepared to walk to nearest train station.

    It was a great space for a young family.

    Stayed in February 2025

  • Reviewed: 19 February 2025

    10
    Great service and apartment. Impressive views of sumida river
    • Leisure trip
    • Group
    • Suite with River View
    • Stayed 3 nights
    • Submitted via mobile

    Property was great and spacious with incredible views. The complimentary items were a nice touch and all appliances were exceptional.

    Stayed in February 2025

  • Reviewed: 17 February 2025

    10
    Not long enough!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 4 nights

    There was nothing I didn't like. Will definitely stay again and recommend to friends/family.

    Great, quiet location on river. Easy access to trains. Property was roomy, clean, and oh so quiet. Awesome shower!! Will definitely stay again.

    Stayed in February 2025

  • Reviewed: 16 February 2025

    10
    Highly recommend to everyone.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 8 nights
    • Submitted via mobile

    Nothing

    It was spacious for a Tokyo apartment, Good quiet location, very clean.

    Stayed in January 2025

Showing 1 – 25

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