Skip to main content
  1. Hotel reviews homepage
  2. Japan hotel reviews
  3. Ishikawa hotel reviews
  4. Kanazawa hotel reviews
  5. Reviews of UTAIMACHI

Reviews of UTAIMACHI This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

920-0831 Ishikawa, Kanazawa, Higashiyama 1-16-6-1, Japan

#7 of 124 hotels in Kanazawa

Guests' Choice

Review Score

Based on 208 hotel reviews

9.6

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.8

  • Location

    9.8

  • Facilities

    9.8

  • Staff

    9.8

  • Value for money

    9.3

  • Free Wifi

    9.5

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: March 26, 2025

    10
    Fantastic!
    • Leisure trip
    • Couple
    • Superior Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    This is an amazing B&B. If this location is available then jump on it. Just doesn’t get any better. Breakfast was good and ambience is wonderful.

    Stayed in March 2025

  • Reviewed: March 23, 2025

    10
    Incredible experience!
    • Leisure trip
    • Family with young children
    • Superior Quadruple Room
    • Stayed 1 night

    A really beautiful hotel featuring lovely rooms located in a historical, dreamy neighborhood. The staff was very kind and welcoming. Can't wait to come back for a longer stay!

    Stayed in February 2025

  • Reviewed: March 8, 2025

    10
    Wonderful ryokan in a great location with exceptional staff
    • Leisure trip
    • Couple
    • Triple Room with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    For me, personally, the futon was a but firm but it was a wonderful experience

    Great breakfast, choice of Japanese or western

    Stayed in March 2025

  • Reviewed: February 27, 2025

    9.0
    Beautiful traditional ryokan with comfortable utilities
    • Leisure trip
    • Couple
    • Deluxe Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Traditional ryokan with confortable and modern bathroom, convenient location, beautiful atmosphere, great service. We had to check out early, sowe received breakfast to take-out. That was thoughtful, however, it was really small for europeans. But is common in Japan, so you should know what to expect.

    Stayed in February 2025

  • Reviewed: February 19, 2025

    10
    We loved this cozy, traditional place with exceptional service as well.
    • Leisure trip
    • Family with young children
    • Triple Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    AMAZING PROPERTY!! The traditional tatami mats, with the traditional bedding, and entire set up of the place was honestly amazing. And the breakfast was so delicious!!

    Stayed in January 2025

  • Reviewed: February 8, 2025

    10
    Had a wonderful stay here, embracing the charm of the historic Higashi Chaya District. Shoutout to the exceptionally fri
    • Leisure trip
    • Travelers with friends
    • Deluxe Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location, japanese-style, bath, tatami room, yukatas, hotel staff

    Stayed in February 2025

  • Reviewed: December 22, 2024

    10
    A perfect blend of classic Japanese style and ultra-modern luxury, with incredibly helpful staff.
    • Leisure trip
    • Solo traveler
    • Triple Room with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    I liked *everything* about my stay.

    Everything is perfect: location, facilities, and staff. They even have a webpage explaining how to use the various controllers (heat/AC, bathtub (which you can fill from the kitchen), heated floors, etc.). This was by far the nicest place I stayed across a month in Japan. The staff recommended and reserved seats in fantastic restaurants, where I was treated to extra dishes because I was referred by Utaimachi. 11/10 across the board!

    Stayed in December 2024

  • Reviewed: December 19, 2024

    10
    Very comfortable stay in a quiet neighborhood!
    • Leisure trip
    • Family with young children
    • Superior Quadruple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast was wonderful!

    Stayed in December 2024

  • Reviewed: December 3, 2024

    10
    Magical!
    • Leisure trip
    • Couple
    • Superior Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    We only stayed 2 nights.

    Everything! Spacious, authentic, clean, good food, the staff was great.

    Stayed in November 2024

  • Reviewed: December 3, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Hard for taxi's to find the address

    Great location, great amenities, friendly staff. Wonderful stay - highly recommend

    Stayed in December 2024

  • Reviewed: November 24, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was beautiful and breakfast was delicious. The staff was very nice and accommodating.

    Stayed in November 2024

  • Reviewed: November 18, 2024

    10
    Would stay here again if we make it back to Kanazawa.
    • Leisure trip
    • Couple
    • Superior Quadruple Room
    • Stayed 1 night

    nothing

    Great location, right in the middle of the Higashi Chaya district. Large tatami room, full kitchen, clean and quiet

    Stayed in October 2024

  • Reviewed: November 18, 2024

    10
    Excellent. Highly recommended.
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    The host Keiko was wonderful. Beautiful rooms and a lovely breakfast.

    Stayed in November 2024

  • Reviewed: November 17, 2024

    10
    Perfect in every way
    • Leisure trip
    • Family with young children
    • Triple Room with Garden View
    • Stayed 2 nights

    Nothing

    Wow, this place is truly amazing and went above and beyond to make our stay in Kanazawa perfect. First, the location is in the historic Higashi Chaya District, allowing you to stay in an area with incredible character and beauty. It is within walking distance to other famous sites in the city including Kanazawa Castle, Kenroku-en, and Omicho Market. The facilities are amazing--beautifully maintained and restored, with both historic character and modern amenities. We truly appreciated the fact that a washer/dryer combo was in the room and there was washing detergent available as well. The very modern bathroom made us feel like we were at a spa. I loved the fact that the sleeping area was partitioned off from the dining room/kitchenette area. The futon beds were sooooo comfortable. The kitchenette area was well stocked with supplies including a microwave and induction stove for those who wanted to make something themselves. The morning breakfast was also phenomenal and probably the biggest surprise of our stay. It was absolutely delicious and one of our favorite meals during the trip. We loved the pastries and even took a detour in our site seeing day to visit the bakery they came from as we were so impressed with pastries served during breakfast. But what really sets Utaimachi apart was the INCREDIBLE staff. From check in to check out, each team member went out of their way to make sure we had a great stay and were comfortable. They gave us wonderful advice for getting around the city and helped us ship our luggage to our next hotel location. They truly went above and beyond to make our journey to and from Kanazawa smooth and stress free. Thank you so much Utaimachi for a wonderful stay and for all of your generous hospitality!

    Stayed in November 2024

  • Reviewed: November 8, 2024

    10
    Utaimachi itself was really the highlight of the journey in Kanazawa
    • Leisure trip
    • Travelers with friends
    • Deluxe Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    - nice breakfast - personal was very friendly - very clean

    Stayed in October 2024

  • Reviewed: October 28, 2024

    10
    Lovely stay in a classic room in a very old interesting city
    • Leisure trip
    • Solo traveler
    • Triple Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful apartment, I appreciate it the washer and dryer breakfast was delicious and lovely presentation. Be sure to bring the door code with you because there is no staff on property after 5 PM.

    Stayed in October 2024

  • Reviewed: October 23, 2024

    9.0
    This was a delightful traditional accommodation.
    • Leisure trip
    • Group
    • Deluxe Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent!

    Stayed in October 2024

  • Reviewed: October 10, 2024

    10
    Fantastic location
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Beautiful location and the staff were delightful. They even went the extra step to make us take away breakfast packs on our morning of departure as we had an early train.

    Stayed in October 2024

  • Reviewed: October 3, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Triple Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing, everything was a delight.

    UTAIMACHI was the highlight stay of our trip. My partner and I got held up and couldn't get to check in before 19:00. We let UTAIMACHI know and Jun stayed back late to check us in, and really took his time to make sure we were all sorted. The room is very beautiful, and there's quite a good amount of space. The provided filter coffee station was nice and the washer/dryer was in english so super easy for us to figure out. Breakfast in the morning was great, we chose the western option and there was a nice smattering of food. We had told Jun when we checked in that we did not eat meat, and so the breakfast was vego friendly. It was raining in Kanazawa the day we were there and they had umbrellas for us to borrow, and they held onto our luggage for the day while we explored the area.

    Stayed in October 2024

  • Reviewed: October 1, 2024

    10
    Luxury
    • Leisure trip
    • Family with young children
    • Superior Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Modern but authentic accommodation in a beautiful setting

    Stayed in September 2024

  • Reviewed: September 26, 2024

    10
    FANTASTIC
    • Leisure trip
    • Couple
    • Superior Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Loved loved loved our stay here. FANTASTIC room with own bathroom. The seating area and bed were very spacious, and I personally loved the sliding doors. Great quality yukata and slippers provided. Opted for traditional Japanese breakfast, which was very tasty. Great location. Highly recommend

    Stayed in September 2024

  • Reviewed: September 21, 2024

    10
    Traditional Japanese guest house
    • Leisure trip
    • Couple
    • Triple Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    This is only minor- maybe remove the salad and add more fruit or cereal for the western breakfast

    Beautiful traditional ryokan style accomodation in a historical neighbourhood - beautifully appointed

    Stayed in September 2024

  • Reviewed: September 20, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    We thoroughly enjoyed our stay in this place. The area is stunning and the accommodation is spacious and cozy, and had everything we needed. It was the highlight of our honeymoon trip to stay in this ryokan. We were also able to choose between Japanese and European style breakfast in the morning which was nice. Our only regret is that we didn’t stay there longer. Thank you :)

    Stayed in August 2024

  • Reviewed: September 17, 2024

    10
    A delightful stay with easy access to loop bis for all the highlights of Kanazawa
    • Leisure trip
    • Couple
    • Triple Room with Garden View
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing

    Absolutely everything and Keiko was so delightful and helpful

    Stayed in September 2024

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!