532-0011 Osaka Prefecture, Osaka, 5-14-14 Nishinakajima, Yodogawa-ku, Japan
#281 of 713 hotels in Osaka
Guests' ChoiceBased on 209 hotel reviews
8.3Cleanliness
8.8
Comfort
8.9
Location
9.0
Facilities
8.5
Staff
8.8
Value for money
8.6
Free Wifi
8.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 24, 2025
Alice
SingaporeImportant to find the central exit n head right after you go down the flight of stairs from where Starbucks is. There is an underpass n Hotel.is right there. Super convenient once u locate it.
Stayed in March 2025
Reviewed: April 13, 2025
Jennifer
United KingdomYou can hear trains go by intermittently but that's to be expected for convenient location so close to station. Osaka trains stop around midnight so quiet after that.
Very convenient location 2 min walk from Shin Osaka. We only used room to sleep as arrived late and left early. Good size, has a desk. Reception area looked nice, lounge for residents but we didn't have time to try.
Stayed in April 2025
Reviewed: April 1, 2025
Alice
SingaporeV good location. Need to get out of the right exit. Central exit. Down the escalator by starbucks n turn right towards "under pass." It took us a while to locate it, but once we found it.. it was quite easy n close to station. Will stay here again. Keep in mind that room size is by Japanese std. Adequate n comfortable
Stayed in March 2025
Reviewed: March 28, 2025
Babak
AustraliaGreat location
Stayed in March 2025
Reviewed: March 8, 2025
Judith
AustraliaClean, modern. Comfortable and close to the station
Stayed in March 2025
Reviewed: February 6, 2025
Szee
MalaysiaThe breakfast was good and delicious, but need the restaurant is located at the train station.
The room was clean and good. Superb location as it is just next to the Shin-Osaka Station.
Stayed in February 2025
Reviewed: January 8, 2025
Tananchai
ThailandNone
No In-House Breakfast , But Hotel Provides Instant Tea & Coffee Bags Daily , Good Services
Stayed in December 2024
Reviewed: December 2, 2024
Alexina
CanadaBreakfast was at a restaurant inside train station.
Easy to find close to shin Osaka station.
Stayed in December 2024
Reviewed: November 12, 2024
Ceokjm
PhilippinesThe bathroom is compact but completely understandable since it's a standard Japanese bathroom. Taller guests might have a hard time taking a shower. But aside from that, all amenities are complete and the overall stay was comfortable.
The hotel is just a few meters away from Shin-Osaka Station, which is very convenient for travelers who prefer to take the train rather than taxis. The hotel staff are very accommodating and communicate well. The best part is there's a 7/11 attached to the hotel at the ground floor.
Stayed in October 2024
Reviewed: November 5, 2024
Kim
AustraliaThe outside of the bathroom door had brown stains that I had to wipe off with an antibacterial wipe. Apart from this, the rest of the room was adequately clean.
Proximity to station, convenience of Seven Eleven downstairs and Family Mart across the road, helpful staff, the room had good soundproofing so it was not too noisy despite being in busy location
Stayed in October 2024
Reviewed: October 28, 2024
Keith
CanadaRoom was small, but not unusual in Japan.
Clean and convenient location.
Stayed in October 2024
Reviewed: October 26, 2024
Poh
AustraliaCan occasionally hear the trains but I guess that is the downside of staying super close to the train station Room was very small, I struggled to open my luggage
Extremely convenient location. 5min walk from Shin Osaka station. 7/11 downstairs. Would recommend if you intend to stay in Osaka and do road trips to Kyoto, Hiroshima etc.
Stayed in October 2024
Reviewed: October 22, 2024
Robyn
AustraliaVery close to the station, small but comfortable...great for a 1 night stay. 7/11 attached downstairs was a bonus and the staff were lovely
Stayed in October 2024
Reviewed: October 19, 2024
Karolina
PolandVery small rooms
Clean, comfortable, very close to the station.
Stayed in October 2024
Reviewed: October 16, 2024
G
AustriaOur rooms were located facing a busy street, so late night noise was inevitable sometimes. As many comments already mentioned "motorcycle gangs" - we can just confirm that from time to time there were very loud motorcycle sounds late at night. The trains weren't running at night, so we only heard them occasionally during operation times.
The location was superb - literally 5 minutes away from Shin-Osaka Station and even only 1 minute away from the local subway. We had a Seven Eleven Convenience store at ground level in the Hotel building. The staff was very nice and helpful and also managed to send our luggage from Osaka to Tokyo via Yamato Takkyubin for only 40€ in total. The hotel lobby was also very clean, entering your room floor was only possible with the hotel key card, so no unauthorized persons could enter anywhere. The rooms were standard Japanese sized, but exceptionally clean! Every necessity was provided and the interior was very modern.
Stayed in October 2024
Reviewed: October 14, 2024
David
AustraliaCramped room, nowhere to put 2nd suitcase except on the floor. Breakfast provided in Shin-Osaka train station.
Pleasant, helpful staff, handy location.
Stayed in September 2024
Reviewed: October 14, 2024
Johnyeng
United StatesNot thing special!
The location>
Stayed in October 2024
Reviewed: October 14, 2024
Jacqueline
AustraliaNothing.
It was very close to the station and good value for the money. BIG HINT: Just make sure you exit the Central exit, and you’ll find the hotel easily.
Stayed in October 2024
Reviewed: October 2, 2024
David
AustraliaBreakfast voucher for restaurant in ShinOsaka railway station.
Location, cleanliness and pleasant staff.
Stayed in September 2024
Reviewed: September 26, 2024
Louis
United StatesNot being able to eat in the lounge.
I liked how affordable it was, how close it was to the station, and how helpful the staff was
Stayed in August 2024
Reviewed: September 21, 2024
Cyrill
SwitzerlandThe breakfast is located at the trainststion and depending on the time, there is a waiting line to get in, only 2 breakfast options csn be chosen (it was good tough)
Great location, close by to the Shinkansen station. A 7 Eleven is basically on the ground floor of the hotel.
Stayed in September 2024
Reviewed: August 31, 2024
Cris
MalaysiaCosy room
Stayed in August 2024
Reviewed: August 31, 2024
Siobhan
AustraliaHaving to go to the railway station for the included breakfast.
Coffee drip bags.
Stayed in August 2024
Reviewed: July 29, 2024
Lynsey
AustraliaVery close to the station if you are travelling on via Shinkansen.
Stayed in July 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content