The large bathroom was confusing (Is it available or now?). The entry to the parking: the slope.

View of Mt Fuji from the back of the building. The cat stickers. Keyless entry system. Helpful staff.

Stayed in March 2025

You can enjoy the view of Mount Fuji just from your room window. Tips: please choose the room with Mountain View if you want to wake up to enjoy the Mount Fuji view. There is a paid private onsen in the hotel, just make the booking over the counter. Unfortunately, the hotel doesn't have lift.

Stayed in February 2025

Floor was not clean properly and small washroom

Nice view of mt fuji on the window

Stayed in February 2025

One of the sheets are not clean

Location close to the beach

Stayed in January 2025

This review has been hidden because it doesn't meet our guidelines.

Getting there isn't easy and getting around to the tourist town is expensive by taxi. The shuttle bus is hard to figure out and use.

It's a short walk to the lake to see Mt fuji

Stayed in November 2024

none

nice &quiet.

Stayed in December 2024

No staff on check in. 4pm is a late check in anyway and we arrived right at 4 but no one there. A phone with 2 numbers was there but no one answered. Staff arrived within 10 minutes and were very apologetic but then we saw another group the next night at 7 waiting for 10 minutes for staff with no-one answering the phone number. No big deal but no staff around during the day at all and it's certainly not a resort! There wasn't any coffee, only hot chocolate sachet provided.

The room was huge and clean, nice view of Fuji although there were multiple bars on the window, but still, great view.

Stayed in November 2024

Could do with a bit of love in some areas however hotel was very well managed and kept clean and in good order.

Very warm and welcoming by the reception. Room was clean and very spacious, with a fantastic few of the Mount Fuji from our window. The private bath rental was also excellent. We used it both nights and thoroughly enjoyed the experience.

Stayed in November 2024

Very nice location, 1 minute walk from the lake. Big comfortable beds.

Stayed in November 2024

Would love a local guide to restaurants and seasonal activities ie bike shop and Fall Festival of Lights.

Was there for 7 day stay. Great location to walk to area outdoor activities, view of Mt Fuji behind resort. Very authentic Japanese experience if visiting from out of country. Good WiFi, laundry, restaurant and convenience store within easy walking distance. Clean room.

Stayed in November 2024

Bathrooms were small with bidets only in the community restroom on the first floor.

The location was convenient for access to Lake Yamanaka. I arrived late, but the staff still served me dinner. The bath was relaxing after a tough day. The room was basic, yet clean and comfortable.

Stayed in October 2024

Dirty towels

Private bath and location

Stayed in October 2024

Toilet / bathroom was small for us as we are big built and also needed a bidet washer for the commode

Very big bed and clean room

Stayed in September 2024

Toilet a little small, Dinner not as expected

The room size and cleanness

Stayed in September 2024

Toilet was a bit cramp~

Nice and quiet hotel beside the lake, hotel has microwave and on-site parking as well.

Stayed in August 2024

The wifi was not working in the room. The bathroom was a bit small

The localisation, very close to the river and the city center. Nice terrace !

Stayed in August 2024

Dark & quiet at night. Toliet very very small. Booking.com website not clear on number persons though I choose 2 adult n 3 children. In end top up pay more 30,000 yen. But host is kind give us a good rate.

The room is super spacious but only toliet very small tiny. Here need rent a car to go around.

Stayed in May 2024

A bit old but didn't bother me too much

Great location, comfortable stay, had a TV that you could stream shows on netflix using your account. Spacious room.

Stayed in May 2024

The only thing that could be worked on was that the wifi didn't work. It only worked by the entrance door. Our room was 307. But we just hung out in the main dining room since wifi worked their.

I love the view we had of mount Fuji from our window. Also the place was really clean

Stayed in May 2024

Bathroom was very small

Stayed in May 2024

Everything is nice, although the resort restaurant was closed when we were there, would be good if we can try it out.

The room is huge comparing to my stay at Tokyo and Osaka! Would highly recommend staying here if you are driving or rent a car, it’s a bit far from the centre but that’s the best part coz not many ppl around you. you can see Mt Fuji from the room window on a side view, or just get down to the back of the resort and you can see it all!

Stayed in April 2024

The bathroom is quite small but it is a common thing in Japan. Big lads will find it hard to move around though

An amazing hotel right on the picturesque shore. Everything is tidy and comfortable. The room is spacious and convenient. Lights are remote controlled, all the amenities are present. I particularly enjoyed the bed. It is wide and the latex mattress is so soft that I was dead to the world during the night. They have a sufficient amount of parking slots and a bicycle for a ride

Stayed in April 2024

The toilet area is small and no bidet attached. There is no lift at the property.

The breakfast is simple but enough. If driving, there is free parking and easy. We got the superior room which has Mount Fuji beautiful view. The room is spacious and big.

Stayed in April 2024