Small bathroom.

Very clean and organized. Staff was very helpful

Stayed in November 2024

Toilet too small

Place very convenient, nice view and easy parking for my car

Stayed in November 2024

great peaceful location with a stunning view of fuji

Stayed in November 2024

The photos of the hotel made the rooms all look very new and modern, however the family rooms are a bit older. I can imagine that this would be a great place for a couple to stay but for a family it is good not great. So I felt a bit misled by the photos. Also, the in-room toilet was very small and so a bit cramped to use. We checked in late in the evening after 8pm and there was only one poor staff running around checking in people. When we arrived there was no one at the front desk and we had to wait for a while even after trying to contact the emergency numbers, more staff would have been helpful. Also there isn't any elevator so if you are on the 3rd floor be prepared to carry your luggage with you up the stairs.

The location is fantastic as you can see Fuji-san from the hotel on a clear day. The hotel is clean and there was a little welcome gift for all the guests. The room was spacious and all set up for us when we arrived so 5 of us had a good sleep. We didn't expect much in terms of amenities but there is a fridge, air purifier, tv (on a large low table) and hot water kettle with mugs and a drink which is nice.

Stayed in November 2024

No heat, not enough bathroom facilities. They even charge for extra towel. They only provide one cup per room for drinking purpose. Premise is old and cold

Doesn't worth the money. I think their rate is super high.

Stayed in November 2024

The room was perfect, and the staff was really nice and positive.

Stayed in October 2024

Location and there were bed bugs that bit me throughout the night

Had a nice view

Stayed in October 2024

Everything

Location

Stayed in October 2024

Bath room was very tiny but they offer reserving big public bath for your own use. Taking the big bath by ourself was great experience and very relaxing!

The bed was big and very spacious room. We had 7month old baby and we were able to sleep with the baby.

Stayed in October 2024

A bit more careful cleaning would be good, the cup in the bathroom was dirty, the towels and bed had some small stains. There was also some hair by the rubbish bin.

Convenient

Stayed in September 2024

The bed was terrible. It consisted of two layers of cheap, overly soft "mattresses" that slid across each other on a light wooden frame. There was almost never a staff member at the front desk (although the staff was polite and competent when we eventually got hold of them). The room was small (standard double room) and the toilet spaces (both in the room and elsewhere in the facility) were so minuscule that they were challenging to use (I'm 175cm tall). Photos don't show how tiny the spaces are, but if you are very small and/or a yoga master this might not be a problem.

The room and facilities were clean, which was surprising given how understaffed they were.

Stayed in August 2024

Nothing

The view of mt Fuji

Stayed in August 2024

The place was really nice and quite the room was very big with good view the staff was really nice and everything was really good

Stayed in July 2024

Staff were really friendly, check in was easy and stress free, the private bath was absolutely perfect and worth the money. All round a good experience and lovely stay. Great view of Fuji

Stayed in July 2024

Very Nice View of the Mount Fuki

Stayed in July 2024

I liked everything!

I booked the private bathroom and this was amazing! The owner was polite and made us a traditional set dinner meal I had booked. The location is beautiful also; we chose Lake Yamanakako to avoid the busy other lakes; but drove around from here and it was close to everything. I really enjoyed the ryokan experience. Our room had a lovely view of the mountain, as does the rooftop; we got up early to watch the sun rise over it.

Stayed in April 2024

The site is located in a very charming place, the people there welcomed me throughout my stay wonderfully. The place is cozy and the rooms are very well maintained with beautiful views. I recommend people choose this place if they want good views of Mount Fuji without being in a totally touristy area.

Stayed in May 2024

Weather was wasn't the best but out if there control

Lovely staff and beautiful hotel with a great private onsen!

Stayed in May 2024

The property was underwhelming. They did look after our bags before checkin and provided dinner. Very polite staff.

Stayed in April 2024

No stairs, room feels smaller than advertised, and it wasn’t fully clean - found some hairs , water was left in the kettle.

Convenient location

Stayed in April 2024

Arrived at 7 p.m, there was no one in the hall, was looking how to check-in. Finally found a girl-staff who provided us with a pin to our room. We asked her about a dinner but NO, you should reserve possibility to eat in advance. There is only one normal cafe nearby (~10 minutes walk) but it was full. So we left hungry. There is no Mt. Fuji view close to the hotel. Better to come by a car. Taxi in the town works 9 a.m - 6 p.m. Buses work starting from 7:20. We needed to leave at 6 a.m but we couldn’t and missed our train to Tokyo. No internet in rooms.

Stayed for one night. Rooms are in Japanese style, no beds, low table.

Stayed in April 2024

There were bed bugs that made us itchy. Also walked into the room and there was hair on the ground from the previous customer. Also the staff was inattentive and the bathroom was extremely small with no air circulation even when we had turned on the fan

View of mt Fuji

Stayed in April 2024

Staff were nowhere to be seen and quite unhelpful. The whole place felt quite eery. It was expensive for what it was.

Nice location on the lake, and onsen was a nice touch

Stayed in March 2024

very nice view, mt Fuji just outside my window.

Stayed in March 2024

Can hear a bit sound outside the room

Good location if you have a car because it’s just right next to the lake. It is easy to see the sunrise with the mountain Fuji. The bed is comfortable and the facilities are nice. Really enjoyed my stay there.

Stayed in March 2024