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Reviews of Via Inn Prime Hiroshima Shinkansenguchi This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

732-0822 Hiroshima, Hiroshima, Minami ku Matsubara cho 1-6, Japan

#29 of 132 hotels in Hiroshima

Guests' Choice

Review Score

Based on 694 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.1

  • Facilities

    8.9

  • Staff

    9.0

  • Value for money

    8.6

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 7, 2025

    10
    Wonderful hotel and lovely staff. Highly recommend staying here.
    • Leisure trip
    • Couple
    • Deluxe Twin Room (2 adult) - Non-Smoking
    • Stayed 5 nights

    There is nothing negative to say about our stay.

    Great location close to the train station. Lovely, helpful staff who went out of their way to assist us when we had questions about the area. We had booked an accessible room but there was a bit of a mixup when we arrived and they had us booked into a regular room. The staff were wonderful and changed the booking so that we had the room we originally booked, which was very comfortable. We often ate at the cafe downstairs and befriended some of the staff who were very happy to practice their english with us. Overall, a wonderful experience.

    Stayed in March 2025

  • Reviewed: April 6, 2025

    10
    Easy
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room (2 adult) - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing.

    Perfect due to the proximity to Hiroshima station. Easy to get to when you arrive to Hiroshima. Easy to get around Hiroshima once your settled in.

    Stayed in March 2025

  • Reviewed: April 6, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Room B (1 adult) - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I really enjoyed my stay. It was very convenient that it was next to the station. I like the desk setup I had in my room.

    Stayed in April 2025

  • Reviewed: April 4, 2025

    9.0
    Nice hotel with a very good value for the money and very close to the train station.
    • Leisure trip
    • Couple
    • Double Room (2 adult) - Non-Smoking
    • Stayed 1 night

    Everything was great, including the onsen. This hotel is very close to the train station which was very convenient.

    Stayed in March 2025

  • Reviewed: April 1, 2025

    10
    Nice hotel next to station
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room (2 adult) - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast wasn't so good

    Decent sized bath, laundry 500 Y Inc drying and detergent included, big room by Japanese standards, friendly staff, location minutes from train station

    Stayed in April 2025

  • Reviewed: March 30, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Single Room A (2 adult)- Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Very nice place to stay in Hiroshima! Very close by walk to the center and very close to the train station. Very clean but the pillows were too hard to sleep correctly!

    Stayed in March 2025

  • Reviewed: March 23, 2025

    8.0
    Above Average Business Hotel Close to the Station
    • Leisure trip
    • Solo traveler
    • Single Room A (1 adult)- Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Tourists staying for longer than one night would be better off in Hatchobori, as there's little of interest in the immediate vicinity. There's a construction site at the back of the hotel at time of writing. The room is a typically cramped Japanese business hotel room with a tiny plastic bathroom. It's supposed to be 14sq metres, but that seems an ambitious measurement that includes the bathroom. It's more like 10-11sq metres. Pretty much no room to move around or open a case. While the onsen is nice to have, as it's a business hotel it's extremely busy in the mornings for men.

    Stylish for a business hotel. Decent soundproofing. Five minutes walk to the station, so convenient for a one night stay. Good value (if you can get a good deal). Staff were pleasant and efficient.

    Stayed in March 2025

  • Reviewed: March 19, 2025

    9.0
    Good Locaty
    • Leisure trip
    • Family with young children
    • Double Room (2 adult) - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    It was convenient to the trains and the tourist buses.

    Stayed in March 2025

  • Reviewed: March 14, 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Double Room (2 adult) - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Ladies bath was showing as full for the entire evening we stayed, which is not the hotel’s fault but was a shame.

    Great location a short walk from the station, with convenience stores just opposite. The room was a good size, equipped with everything we needed. Staff at the check-in desk were super friendly and answered any questions we had.

    Stayed in March 2025

  • Reviewed: March 8, 2025

    8.0
    Good inexpensive stay
    • Leisure trip
    • Solo traveler
    • Single Room B (1 adult) - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Messages in the room indicate that the tap water is drinkable but it tastes really bad. Complementary water bottles should be included in the rooms. I did find a good cold water machine in the onsen so recommend filling up water bottles there.

    Great location just down the block from Hiroshima train station. Clean & new feeling & good onsen on the top floor too.

    Stayed in March 2025

  • Reviewed: March 2, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room (2 adult) - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very nice public hot spring ♨️ Very clean , staff are friendly and efficient 😁

    Stayed in March 2025

  • Reviewed: March 2, 2025

    10
    Holidays
    • Leisure trip
    • Couple
    • Single Room B (2 adult) - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Nil

    The room is spacious. The location was near Hiroshima station, about 5 mins walk from Hiroshima station to the hotel. The staff was very friendly and helpful. There is a laundry area that is good.

    Stayed in February 2025

  • Reviewed: February 19, 2025

    10
    Superbly locateld and fitted for a great stay in Hiroshima
    • Leisure trip
    • Solo traveler
    • Single Room B (1 adult) - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    You get a little bit of noise from the station, but nothing dramatic.

    Amazing spacious room with all the features, very easy access to comodities at reception, the personnel is very attentive and gave me a great lunch recommendation.

    Stayed in February 2025

  • Reviewed: February 19, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Room A (1 adult)- Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Great stay, with probably the most welcoming greeting and check-in, I had from the team and from Nozomi. A great place to stay if you want to visit Miyajima and other sightseeing spots in and around Hiroshima, thanks to its location.

    Stayed in February 2025

  • Reviewed: February 18, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room (3 adult) - Non-Smoking
    • Stayed 1 night

    the bathroom had a horrible sewerage smell that went through the apartment

    Stayed in January 2025

  • Reviewed: February 14, 2025

    9.0
    Well located, clean, comfortable hotel but don't bother with breakfast!
    • Leisure trip
    • Couple
    • King Room (2 adult) - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was disappointing compared to the Via Inn in Kyoto, little more than a cafeteria with very limited choice.

    Great location right by station for bullet train and airport bus.

    Stayed in February 2025

  • Reviewed: February 12, 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe Twin Room (2 adult) - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location a few minutes walk from Hiroshima station and loop buses.. Have stayed here 3 times now, and I would stay again.

    Stayed in February 2025

  • Reviewed: February 9, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room (2 adult) - Non-Smoking
    • Stayed 2 nights

    Very close to bus station of the airport limousine and well maintained onsen

    Stayed in January 2025

  • Reviewed: February 3, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Single Room B (1 adult) - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Small. Double room identical to single. Good for one person but for two people and baggage there's no room to move. Fine for one night though.

    Modern, clean, close to station, helpful friendly staff.

    Stayed in January 2025

  • Reviewed: January 29, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room (2 adult) - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    They have a public bath! ☺️

    Stayed in December 2024

  • Reviewed: January 25, 2025

    10
    great location to visit everything, such a lovely hotel
    • Leisure trip
    • Couple
    • Double Room (2 adult) - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    only the uncomfortable pillows - nothing

    hotel was spotless and the staff were so friendly.

    Stayed in January 2025

  • Reviewed: January 24, 2025

    10
    Excellent location friendly staff great amenities room was big.
    • Leisure trip
    • Group
    • Single Room A (1 adult)- Non-Smoking
    • Stayed 3 nights

    Pillows too hard

    Breakfast was excellent.

    Stayed in January 2025

  • Reviewed: January 23, 2025

    10
    Excellent stay
    • Leisure trip
    • Family with young children
    • Single Room A (2 adult)- Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    More towels

    Bath house

    Stayed in January 2025

  • Reviewed: January 16, 2025

    8.0
    Overall ot was a good stay. We were surprised with the room. We'll be back
    • Leisure trip
    • Family with young children
    • Single Room B (1 adult) - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    They didn't prepare amenities for two people I had to ask while on the other hotel we stayed they prepared for two daily

    near station and room size

    Stayed in January 2025

Showing 1 - 25

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