732-0822 Hiroshima, Hiroshima, Minami ku Matsubara cho 1-6, Japan
#29 of 132 hotels in Hiroshima
Guests' ChoiceBased on 694 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.1
Facilities
8.9
Staff
9.0
Value for money
8.6
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 7, 2025
Michael
AustraliaThere is nothing negative to say about our stay.
Great location close to the train station. Lovely, helpful staff who went out of their way to assist us when we had questions about the area. We had booked an accessible room but there was a bit of a mixup when we arrived and they had us booked into a regular room. The staff were wonderful and changed the booking so that we had the room we originally booked, which was very comfortable. We often ate at the cafe downstairs and befriended some of the staff who were very happy to practice their english with us. Overall, a wonderful experience.
Stayed in March 2025
Reviewed: April 6, 2025
Casiple
United StatesNothing.
Perfect due to the proximity to Hiroshima station. Easy to get to when you arrive to Hiroshima. Easy to get around Hiroshima once your settled in.
Stayed in March 2025
Reviewed: April 6, 2025
Henry
United StatesI really enjoyed my stay. It was very convenient that it was next to the station. I like the desk setup I had in my room.
Stayed in April 2025
Reviewed: April 4, 2025
Giovanni
United KingdomEverything was great, including the onsen. This hotel is very close to the train station which was very convenient.
Stayed in March 2025
Reviewed: April 1, 2025
Rachel
United KingdomBreakfast wasn't so good
Decent sized bath, laundry 500 Y Inc drying and detergent included, big room by Japanese standards, friendly staff, location minutes from train station
Stayed in April 2025
Reviewed: March 30, 2025
Alexandre
FranceVery nice place to stay in Hiroshima! Very close by walk to the center and very close to the train station. Very clean but the pillows were too hard to sleep correctly!
Stayed in March 2025
Reviewed: March 23, 2025
James
United KingdomTourists staying for longer than one night would be better off in Hatchobori, as there's little of interest in the immediate vicinity. There's a construction site at the back of the hotel at time of writing. The room is a typically cramped Japanese business hotel room with a tiny plastic bathroom. It's supposed to be 14sq metres, but that seems an ambitious measurement that includes the bathroom. It's more like 10-11sq metres. Pretty much no room to move around or open a case. While the onsen is nice to have, as it's a business hotel it's extremely busy in the mornings for men.
Stylish for a business hotel. Decent soundproofing. Five minutes walk to the station, so convenient for a one night stay. Good value (if you can get a good deal). Staff were pleasant and efficient.
Stayed in March 2025
Reviewed: March 19, 2025
Ruth
United StatesIt was convenient to the trains and the tourist buses.
Stayed in March 2025
Reviewed: March 14, 2025
Emily
United KingdomLadies bath was showing as full for the entire evening we stayed, which is not the hotel’s fault but was a shame.
Great location a short walk from the station, with convenience stores just opposite. The room was a good size, equipped with everything we needed. Staff at the check-in desk were super friendly and answered any questions we had.
Stayed in March 2025
Reviewed: March 8, 2025
Shara
CanadaMessages in the room indicate that the tap water is drinkable but it tastes really bad. Complementary water bottles should be included in the rooms. I did find a good cold water machine in the onsen so recommend filling up water bottles there.
Great location just down the block from Hiroshima train station. Clean & new feeling & good onsen on the top floor too.
Stayed in March 2025
Reviewed: March 2, 2025
Han
FranceVery nice public hot spring ♨️ Very clean , staff are friendly and efficient 😁
Stayed in March 2025
Reviewed: March 2, 2025
Claire
SingaporeNil
The room is spacious. The location was near Hiroshima station, about 5 mins walk from Hiroshima station to the hotel. The staff was very friendly and helpful. There is a laundry area that is good.
Stayed in February 2025
Reviewed: February 19, 2025
Monica
United KingdomYou get a little bit of noise from the station, but nothing dramatic.
Amazing spacious room with all the features, very easy access to comodities at reception, the personnel is very attentive and gave me a great lunch recommendation.
Stayed in February 2025
Reviewed: February 19, 2025
Simon
GermanyGreat stay, with probably the most welcoming greeting and check-in, I had from the team and from Nozomi. A great place to stay if you want to visit Miyajima and other sightseeing spots in and around Hiroshima, thanks to its location.
Stayed in February 2025
Reviewed: February 18, 2025
Debra
Australiathe bathroom had a horrible sewerage smell that went through the apartment
Stayed in January 2025
Reviewed: February 14, 2025
Roz
United KingdomBreakfast was disappointing compared to the Via Inn in Kyoto, little more than a cafeteria with very limited choice.
Great location right by station for bullet train and airport bus.
Stayed in February 2025
Reviewed: February 12, 2025
Raelene
AustraliaGreat location a few minutes walk from Hiroshima station and loop buses.. Have stayed here 3 times now, and I would stay again.
Stayed in February 2025
Reviewed: February 9, 2025
Sin
Hong KongVery close to bus station of the airport limousine and well maintained onsen
Stayed in January 2025
Reviewed: February 3, 2025
Simon
AustraliaSmall. Double room identical to single. Good for one person but for two people and baggage there's no room to move. Fine for one night though.
Modern, clean, close to station, helpful friendly staff.
Stayed in January 2025
Reviewed: January 29, 2025
Dwindra
JapanThey have a public bath! ☺️
Stayed in December 2024
Reviewed: January 25, 2025
Michelle
United Kingdomonly the uncomfortable pillows - nothing
hotel was spotless and the staff were so friendly.
Stayed in January 2025
Reviewed: January 24, 2025
Forwood
AustraliaPillows too hard
Breakfast was excellent.
Stayed in January 2025
Reviewed: January 23, 2025
Arsenio
JapanMore towels
Bath house
Stayed in January 2025
Reviewed: January 16, 2025
Annaliza
PhilippinesThey didn't prepare amenities for two people I had to ask while on the other hotel we stayed they prepared for two daily
near station and room size
Stayed in January 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content