732-0822 Hiroshima, Hiroshima, Minami ku Matsubara cho 1-6, Japan
#29 of 131 hotels in Hiroshima
Guests' ChoiceBased on 717 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.1
Facilities
9.0
Staff
9.0
Value for money
8.6
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: November 20, 2023
Peter
AustraliaNothing to dislike
Onsen
Stayed in October 2023
Reviewed: November 17, 2023
Natasha
BrazilThe hotel provides free breakfast with different options, the staff is very friendly and efficient. Very clean hotel.
Stayed in November 2023
Reviewed: November 16, 2023
Krupa
CanadaSingle room is tight for two people. The double room is a perfect size to stretch out.
Very close to the train station and very clean and comfortable.
Stayed in November 2023
Reviewed: November 15, 2023
Gergana
BulgariaEverything was great !
Everything was great ! One of our best stays !
Stayed in November 2023
Reviewed: November 12, 2023
Robert
AustraliaAll good.
Really close to station, great for sightseeing bus. Room was small but well designed. Onsen really good and spacious. 4 machines in laundry. Restaurant basic but well organised and efficient.
Stayed in November 2023
Reviewed: November 8, 2023
Teresa
United StatesNo body lotion provided
Very convenient location for public transport including trains, buses and trams as it is just a 2-minute walk from the Shinkansenguchi/east exit of Hiroshima Station. Decent onsen facilities.
Stayed in November 2023
Reviewed: November 7, 2023
Ravi
AustraliaAir conditioning not quite effective.
Perfect location. Clean hotel. Good breakfast.
Stayed in November 2023
Reviewed: November 6, 2023
Vic
JapanEverything was lovely and it was very close to the station. The room was very nice, would definitely go again!
Stayed in November 2023
Reviewed: November 4, 2023
Lilia
AustraliaThe breakfast was a let down. It’s from a fast food chain and just nothing like the breakfast at the other hotels we stayed at in Japan (which are of similar price/rating)
Location and size of the room was a big plus. Staff were great
Stayed in September 2023
Reviewed: November 2, 2023
Honjy
MalaysiaI do not mind to wait if too many people during breakfast time. But if you sit at the back, nobody will entertain you even you have pressed the bell for few times. The waiter/waitress will serve those who come later and sit in front. However, food served is delicious.
Stayed in October 2023
Reviewed: November 1, 2023
Pam
United StatesI have no complaints at all.
It was in a great location, a block or so from the train station. I thought it was a good value for the price and I enjoyed using the public bath. My room was comfortable and was a decent size. I would definitely stay there again. Since it was so close to the train station, I was able to hop on the circulator buses that have routes to the main sites in Hiroshima.
Stayed in October 2023
Reviewed: November 1, 2023
Damion
United StatesA little high for one night off season
Nice and clean rooms Bath was nice
Stayed in October 2023
Reviewed: October 28, 2023
Lisa
AustraliaNo issues
Close to station, had a laundry, easy to catch sightseeing bus
Stayed in October 2023
Reviewed: October 27, 2023
Geok
SingaporeThere is no bottled water provided like other hotels do. Breakfast is not buffet style. Order is taken by the cafe staff and is served individually and it gets pretty crowded in the early morning. So if you are in a hurry, you would need to wait patiently for your meal to be served. It could take up to 15 min.
Location is convenient, just a 5 min walk from the train station. I was put in the top floor where the public bath is, so it's very convenient for me to go to the public bath. There's a cafe next to the hotel, which also serves as the breakfast place.
Stayed in October 2023
Reviewed: October 23, 2023
Andrew
TaiwanI prefer soft pillow, but the pillow provided appears too hard for me (even though it could be a special kind).
Stayed in October 2023
Reviewed: October 12, 2023
Belinda
United StatesGreat location
Stayed in September 2023
Reviewed: October 8, 2023
Jeremy
United KingdomPerfect for a 1 night stay - close to station, so easy with luggage. Outstanding staff (as always in Japan).
Stayed in October 2023
Reviewed: October 7, 2023
Ding
ChinaSuperb location, just 2-3 mins walking distance to train and bus terminal station. There is airport shuttle bus and city tour bus started at this bus terminal, just in front of train station. Absolutly a great choice to guests who take Hiroshima as a hub to travel around. The hotel meets expectation, and great value for money. Breakfast is set menu in the attached KOMEDA'S Coffee. The public bath/onsen is a plus.
Stayed in October 2023
Reviewed: October 3, 2023
May
IsraelGreat location - near the Hiroshima station , the public bath was very relaxing and the room was great
Stayed in October 2023
Reviewed: September 30, 2023
Lee
United KingdomNil
Staff, location and cleanliness
Stayed in September 2023
Reviewed: September 26, 2023
Sabine
SwitzerlandExtremely good value for money. The hotel has a public Onsen that was very very clean.
Stayed in September 2023
Reviewed: September 24, 2023
Carla
United StatesClean and new facilities. Very convenient to the station. Nice indoor/outdoor public bath. Friendly staff. Would definitely staff here again.
Stayed in September 2023
Reviewed: September 18, 2023
Timboishere
United KingdomNothing really. Of course the room was compact but better than the one other Japanese hotel we stayed in. Smoking room could have been a little larger.
Location near to station. Whole hotel was brilliant for the price. Would not hesitate to stay their again. Breakfast was very nice too. Very quiet and comfortable.
Stayed in September 2023
Reviewed: September 18, 2023
Lin
JapanCan’t think of any.
Conveniently located within a couple of minutes from Hiroshima Station by foot, this hotel offers everything you’d need for a simple trip/stay. With this price in this location with a free breakfast at Komeda Coffee, I couldn’t have asked for more!
Stayed in September 2023
Reviewed: September 10, 2023
Ying
SingaporeVery close to the JR train station. Room was clean and tidy, though it may be a bit small for some people. Staff were very helpful.
Stayed in August 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content