Rooms are a bit small, but expected to be that way

Very close to the train station, the rooms are very clean and it's very comfortable. The bed was great and comfortable as well. The room is very small but still has a place to sit at with a table even.

Stayed in October 2024

Honestly, there wasn’t anything we disliked. Every aspect of our stay went smoothly, making it a pleasant experience from start to finish.

The location of the hotel is incredibly convenient, with a 7-Eleven right downstairs, making it easy to grab essentials. The cleanliness was impeccable, and the staff were consistently friendly and attentive, making our stay even more enjoyable. Both check-in and check-out were seamless, and storing our luggage was hassle-free. The bed was exceptionally comfortable, providing a great night’s sleep after a long day.

Stayed in October 2024

The pillows were really stiff. Was hoping they would be more fluffy along with comforter. Also wish they had a little more bathroom amenities like the other hotels I stayed at. The area wasn't as bustling as Tokyo so it required further walking to find stuff open later.

The staff was really friendly. Plus the hotel was right across from Kyoto Station so it made transporting everywhere really easy. They also had a konbini ( convenience store) inside hotel building, which was great to grab before heading back up to room. The staff spoke English and was helpful in aiding in luggage delivery services. Overall really satisfied with my experience! Plus there was a mall with a Don Quixote next door! Very quiet area despite being near mall and station.

Stayed in October 2024

Too small place for breakfast even there were a lot of choice.

Super location, quiet even near main station

Stayed in October 2024

Nice size room with comfortable bed and very nice staff. Great variety of food for breakfast but a bit limited in Western cuisine.

Stayed in October 2024

Small room (as expected within Japanese standards) so avoid large luggage.

Great facilities and excellent location being a few hundred meters away from Kyoto Station (10 minutes walk). There is a convenient store 7-11 with a rear door directly connected to the hotel, really convenient. Breakfast is fabulous if you are into Asian alternatives.

Stayed in October 2024

The bed came with only one pillow during my stay, but otherwise can be manageable. The bed is also firm if you don't mind that.

Excellent location being a few hundred metres away from Kyoto Station, making it easy to reach the Shinkansen as well as for basing yourself for day trips around. The room was suitably sized for Japanese standards, with a bidet toilet and shower bathtub combo. Being close to the main transport hub, it was surprisingly quiet in the room. All amenities are collected from the ground floor which you can always restock if needed. The TV is also chromecast enabled which is awesome.

Stayed in October 2024

The room is spacious, with a good city view and daylight. You could open the window to let the breeze in when weather is good or when you wanna know what s the temperature outdoor. I particularly like the toilet /bathroom design, with the bathtub, WC and basin area with individual doors , it allows family members using the facilities concurrently with privacy. The location is superb, I could reach the Kyoto station and its associated shops and restaurants within 5 min. walk. There is a convenient store 7-11 with a rear door directly connected to the hotel, you buy get all things you need even in a rainy day without getting wet.

Stayed in October 2024

Room was a tad small but that's standard in Japan.

Great location--just a few minutes walk away from the train station. But it was still really quiet. Staff was very friendly. Everything from checkout to check in was quick.

Stayed in October 2024

Lack of amenities of hair tie, hair brush

This side is good and convenient if you are planning to take bus/train to other state (more housing area). Another side of kyoto tower is more of restaurant/shop. They provide sleepsuit, room space can open 28’ &24’ luggage

Stayed in October 2024

None

The location is very convenient. A few steps to the Kyoto Railway Station and the city centre. There are lots of restaurants, 7/11 convenient stores, Starbucks, etc. nearby. The hotel is absolutely clean and the staff are so friendly. We are so impressed by their perfectionism. For the price we paid and what we got, it is unbelievable good value!

Stayed in October 2024

The location is very good, close to Kyoto station. The room is quite spacious for 2 big luggages and a stroller and is equipped with everything you want for a stay.

Stayed in October 2024

Nothing.

Staff were really helpful. We wanted to forward our suitcases to our next hotel in Tokyo and the receptionist helped us complete the forms and made the process super simple. Location superb near Kyoto station so easy to get around. I loved the breakfast as it had mostly local Japanese food (udon, tempura, soup, rice, curry) which was delicious.

Stayed in October 2024

I really don't know how to use the pant pressor.

The location is unbeatable. 3 minutes walk to Kyoto station is so convenient and close by bus stop, trail , shopping mall etc. and Facility is very clean and 711 is right beside the hotel which we visited on daily basis.

Stayed in September 2024

A good size bedroom but for Muslims, most to no space for prayer.

3-5 mins from Kyoto Station. 7E downstairs, guest can use gated door to go back to the hotel. Paid laundry available in the hotel. Pyjamas for adult and kids. Kyoto Avanti nearby.

Stayed in September 2024

Small room. Staff doesn’t speak English. They know 2 or 3 basic sentences which is unacceptable for a hotel with so many foreigners. Get a translation device already!

Very close to the station and Kyoto tower. All the transports are there. Convenient after getting lost 100 tomes in the station and knowing where you’re going.

Stayed in October 2024

Coffee machine kept breaking during breakfast Air conditioning kept switching to 25° after 30 minutes, so we would wake up hot in the night. Breakfast was ok, but after 4 days, we decided to opt for 7/11 instead. Wouldn't book with breakfast again next time.

Great location, a short walk to the station. Big rooms in comparison to all the others we have stayed in Japan. Comfortable big bed Breakfast was ok, big selection available to choose from

Stayed in October 2024

Nothing

Location was excellent, just a 2 minute walk from the station. It's a high quality hotel with great facilities to match.

Stayed in October 2024

n/a

Clean room & easy self-checkout.

Stayed in October 2024

just a bit disappointed with the breakfast, it is great for Asians, a lot of food for them, so many, I never saw a hotel with the variety provided,but for the ones like me that enjoy a good coffee, bread, cheese and fruit was disappointed. Very small options. But if you ok to eat spaghetti, fish and chips in the morning you will be ok

I booked a deluxe twin room and it was so nice and big compared to other rooms in Japan. We were very surprised and the hotel location is amazing, 2 min walk from kyoto station and 5 min walk to a shopping mall. Lots of place to eat around and 7 eleven inside the hotel. It was 10 out 10.

Stayed in October 2024

The breakfast area is on the smaller side. There are no drawers for the clothes in my room.

The location is perfect. The building is very quiet because it is behind a hotel which is on the busy street. A convenience store is connected to the hotel on the ground level. The housekeeping staff leave a bag of towels on a door handle on the day you decline room cleaning service. Everything works well, especially the fan in the bathroom.

Stayed in October 2024

We booked 4 ppl stay, but hotel has only provided 2 sets of slippers , towers and pillows. We had to run several trips to reception ourselves to request the additional. Also the pillow provided is bit hard for us.

Location is great for this hotel, 5min walk from Kyoto station and also easy for bus traveling.

Stayed in October 2024

The size was smaller than expected and the second day after cleaning had a strong distinct BO smell.

Staff was friendly and location was ideal.

Stayed in October 2024

N/A.

Great service, great location, super clean!

Stayed in October 2024

Had breakfast at the hotel one morning and wouldn’t recommend.

We loved our spacious rooms at Via Inn Prime in Kyoto. It was such a treat after coming from the tiny rooms of Tokyo. The pyjamas were super comfortable also, the drip coffee was fantastic and staff very helpful. The location was also perfect, just across the road from Kyoto Station and 40 minute walk downtown past the temple.

Stayed in October 2024