600-8445 Kyoto, Kyoto, 436-1 Iwatoyamacho, Shimogyo Ward, Japan
#335 of 699 hotels in Kyoto
Guests' ChoiceBased on 253 hotel reviews
8.6Cleanliness
8.9
Comfort
9.0
Location
8.7
Facilities
8.8
Staff
9.1
Value for money
9.0
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 April 2025
Sha
New ZealandThis hotel was adorable. We enjoyed our stay and the staff was very friendly. It's close to subway and bus stations. The hostel also has a free breakfast and night snack (noodles). The toilet and shower was shared, but we had no issue because it was always kept clean. Shampoo, conditioner and body wash was always refilled. They also have a dryer and washer, but the only this that was a bit inconvenient was how there was no laundry powder/detergent. I wouldn't mind if we had to pay for it, but when we asked the staff they said they don't have it and we had to buy it fom the convenience store. That was a little inconvenient because the conevenience store only sell big sizes of laundry powder/detergent and we don't need a big size. I hope the hostel can provide laundry detergent/powder in the future since they already have the washing machine.
Stayed in March 2025
Reviewed: 28 April 2025
Jack
United KingdomCouldn’t open bedroom windows.
Free breakfast, lollies and noodles. Comfortable, fantastic shower.
Stayed in April 2025
Reviewed: 26 April 2025
Justin
GermanyWhile I was there there was a malfunction with the door on my floor, which temporarily locked people inside the floor, and the coffee was undrinkable. But both of these are easy to change
My first time in a capsule hotel, loved the onsen and that they even provide pyjamas!
Stayed in April 2025
Reviewed: 25 April 2025
Edilberto
United Kingdomnone
facility and the breakfast noodles and ice cream
Stayed in April 2025
Reviewed: 22 April 2025
Svobodová
Czech RepublicThe only thing I can think of is that we had a double bed and shared one big blanket which we fought over:-)
It is a modern hotel with wonderful bathrooms, common room and kitchen. They even provided breakfast, night snack and hot drinks for free. The staff was very nice and checked us in sooner because our room had been already cleaned. I liked the location of this place. I loved that we could leave our luggage in the basement till 9pm, had our own key and could come to pick it up anytime.
Stayed in April 2025
Reviewed: 22 April 2025
Adam
PolandNothing
Awesome place, totally recommend!
Stayed in April 2025
Reviewed: 20 April 2025
Lisha
AustraliaMattresses have indentations. Due for change / upgrade.
Good location, friendly staff, the extras eg. Lollie poles, nite snacks, cofee/tea facilities were appreciated. Excellent idea to have ladies only rest room on level 4. Well designed snd comfortable.
Stayed in April 2025
Reviewed: 17 April 2025
Nick
BelgiumMaybe one small comment: the dryers do not dry clothes easily.
Very good stay in a nice clean room. Breakfast, ice cream and evening snacks were included. Plenty of sinks, toilets, showers and washing machines available. Excellent location, not so far from both Kyoto Station and Nishiki Market.
Stayed in April 2025
Reviewed: 11 April 2025
Jenny
AustraliaBeing able to drop off our luggage earlier than check in was very easy and convenient. The whole place was very clean- bathrooms had everything you need, and although they were shared they were never busy at all. It was convenient to have a sink in the room also. We were able to use the shelf above the bed to put our clothes etc, so we didn’t need to have our suitcases open on the floor. Nice and spacious dining area with big windows. We were able to bring food back to eat here when you just want a quick meal, or there are plenty of places to eat nearby.
Stayed in April 2025
Reviewed: 9 April 2025
Kate
New ZealandWe loved WeBase! Quiet and tidy facilities and rooms - great service and awesome location. Away from the super touristy and busy parts of town. Beautiful quiet streets.
Stayed in March 2025
Reviewed: 6 April 2025
Karena
United StatesA nice, clean place. Breakfast options could be better.
Stayed in April 2025
Reviewed: 5 April 2025
Dustin
GermanyAwesome free food, nice open space lounge with free drinks, clean and warm showers and decent sized rooms!
Stayed in March 2025
Reviewed: 5 April 2025
Mark
PhilippinesNone
The staff were so hospitable.
Stayed in March 2025
Reviewed: 28 March 2025
Kate
New ZealandEverything was awesome but did wish we could have an opening window in the room!
Loved the location - quiet and in amongst cool streets to explore, away from the busy hotspots. It was tidy & comfortable. Bathrooms were great :)
Stayed in March 2025
Reviewed: 24 March 2025
Ana
PortugalEverything was fine. :)
Comfortable room, spacious enough for what we needed. The bathroom was very good, with a separate shower area, hand washing area and toilet area. Good temperature, comfortable mattresses and friendly staff. Free coffee, hot dogs and egg sandwiches in the morning and, in the evening, they leave out cups of noodles for anyone who wants them. There is a shared kitchen.
Stayed in March 2025
Reviewed: 20 March 2025
Alice
United KingdomBathrooms dirty at times, no atmosphere for young travellers
Free breakfast and ramen at 9pm, nice rooms, friendly staff, amazing female powder room
Stayed in March 2025
Reviewed: 11 March 2025
Joel
MalaysiaBest place! Clean good services friendly staff!!
Stayed in March 2025
Reviewed: 20 February 2025
Phyllis
CanadaBreakfast wasn’t very good
Extremely clean and modern facilities
Stayed in February 2025
Reviewed: 5 February 2025
Ivy
United StatesI had enjoyed my stay in WeBase Hakata a couple of years ago, so from that positive experience I knew I would like visiting WeBase Kyoto as well. And I did! The staff were friendly and nice, and gave me good advice about some places I should see during my 8-day stay. I reserved a private room, and the bed was wonderfully large and comfortable. The shower facilities for women were nice and private. Everything was clean. There was a convenience store right around the corner whenever I needed a snack. WeBase Kyoto had a booklet in the lobby that recommended some good cafes and restaurants to eat at; I tried a few of them and indeed they were good!
Stayed in February 2025
Reviewed: 4 February 2025
Ziv
IsraelNothing!
It was clean, comfortable, the staff were extremely nice and helpful. There was a nice lobby with many place to sit. The showers and toilet were excellent.
Stayed in February 2025
Reviewed: 1 February 2025
Beata
PolandThe only thing that didn’t suit me was the loud air conditioning, which was difficult to adjust. If the room has bunk beds and you sleep on the upper level, you can hear the air conditioning very clearly, making it hard to fall asleep at night. This is the only amenity that should be improved.
The place met my expectations: very clean, a lot of amenities, spacious, a large cafeteria, free coffee and tea, complimentary breakfast, and an evening snack.
Stayed in January 2025
Reviewed: 25 January 2025
Renee
United StatesRoom
Staff
Stayed in November 2024
Reviewed: 3 January 2025
Bailey
United StatesOverall it was a great place!
Haruko was so amazing when we arrived to the hostel and gave us so many recommendations. She was such a joy to speak to and she even gave us some green tea to take home!
Stayed in December 2024
Reviewed: 20 December 2024
Indii
NetherlandsUnder the mattress there was quite some dirt and crumbs. The pillows were a bit flat and uncomfortable but overall it was fine. We did not expect that we had to pay extra taxes so it was a surprise when we arrived, but we might not have read everything clearly so it could be our fault as well
It was close to public transport stations and the beds were pretty confortable. The place was clean overall and it was good for a short stay (no more than 5 days)
Stayed in December 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content