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  5. Reviews of Raicho Onsen Inn

Reviews of Raicho Onsen Inn 2 stars

390-1513 Nagano, Matsumoto, Azumi 4306-3, Japan

#5 of 32 B&Bs and Inns in Matsumoto

Guests' Choice

Review score

Based on 204 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.5

  • Location

    9.3

  • Facilities

    9.5

  • Staff

    9.8

  • Value for money

    9.1

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 22 February 2025

    10
    Will definitely come again!
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    None!

    The best hospitality I have ever come across. The staff there were extremely helpful and always willing to go out of their way just to fulfil your needs, be it dropping you off at the bus stop or reserving dinner for you. It was a very wholesome stay and I met some really nice people there!

    Stayed in February 2025

  • Reviewed: 21 February 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Japanese-Style Standard Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff. Excellent tour. The outdoor onsen is a spectacular experience. The room is comfy.

    Stayed in February 2025

  • Reviewed: 18 February 2025

    9.0
    Loved the place, great staff and location.
    • Leisure trip
    • Family with young children
    • Japanese-Style Standard Room with Shared Bathroom
    • Stayed 1 night

    nothing.

    Great place, great staff super kind and helpful, great facilities, great onsens.

    Stayed in February 2025

  • Reviewed: 27 December 2024

    10
    The perfect snowy experience in the loveliest setting.
    • Leisure trip
    • Family with young children
    • Japanese-Style Family Room with Private Bathroom
    • Stayed 2 nights

    We liked everything.

    Raicho Onsen Inn is amazing. I will come back if I can for sure. The staff is lovely. The private onsens are amazing. We went on a snowshoe tour and it was seriously the best thing we have done in Japan. There is a communal kitchen, which was really great, and spaces to relax and work. I wish we could have stayed longer!

    Stayed in December 2024

  • Reviewed: 21 December 2024

    10
    Best place to enjoy outdoor onsen
    • Leisure trip
    • Couple
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was great.

    The outdoor private onsen. You can book it for 30 minutes slot.

    Stayed in December 2024

  • Reviewed: 9 December 2024

    10
    A very welcoming stay with Raicho amidst the lush nature
    • Leisure trip
    • Couple
    • Japanese-Style Family Room with Private Bathroom
    • Stayed 3 nights

    Everything was perfect in Raicho Inn. We only note that in the Norikura and Kamikochi area, having a car seems to be the most convenient mode of transport to explore around the area.

    The staff were really warm and welcoming who helped us with questions for our hike, and offered us recommendations for a great coffee place in Takayama. The public sharing areas were well kept and clean, and the kitchen amenities were complete for those who want to cook their own meals.

    Stayed in November 2024

  • Reviewed: 20 November 2024

    10
    We didn't want to leave! Would highly recommend to anyone staying in the Norikura Kogen area.
    • Leisure trip
    • Couple
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night

    Some of the private rooms have a weird slightly moldy smell which was a bit unpleasant but didn't affect how much we enjoyed our stay at this inn. Since there are no supermarkets in this area, I think it would be great if they sold protein snacks or drinks since a lot of people to this area to do intensive outdoor activities and finding protein as a vegetarian here is rough.

    Raicho Onsen Inn was our absolute favorite place to stay out of our 2 weeks traveling Japan. It had a friendly and open atmosphere - a great place to meet japanese and international travelers alike. It's a 5 minute walk to the Norikura Tourist Center which is a great place to rent e-bikes to explore the area (we biked Mt.Norikura along the Norikura Echo Line which begins at the tourist center), or grab a drink at their cafe. They also have an onigiri machine, but they run out pretty quickly. There's a yummy restaurant located inside an onsen which is right across the tourist center. There aren't too many walkable options for food, especially if you're a vegetarian, but Raicho Onsen Inn does a beautiful job of letting you know exactly what your options are with a collection of restaurants on their bulletin board. They even have a wonderfully designed large kitchen with inexpensive basic food items available for purchase such as pasta, tuna, canned corn, instant curries, some fresh veggies, etc. You can also purchase breakfast from them which is a bagel with different filling choices. Their computer lounge area is a great place to relax and hang out. We especially enjoyed the onsens, both indoor and outdoor, which are booked privately through a schedule on the wall. The inn is located next to many beautiful hiking trails and waterfalls (the entrance for one was literally 2 minute walk away!) We were only planning on staying 1 night, but my partner and I ended up staying for 3 nights.

    Stayed in August 2024

  • Reviewed: 18 November 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Japanese-Style Standard Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Our stay at Raicho was amazing! The receptionist was absolutely lovely and very helpful. The place is beautiful, always tidy, we loved the outside onsen and the fire place as well as the cozy bed. We didn't have a car, there are only a few busses per day, but going around is totally doable with a bit of organisation. And anyways there are many beautiful hikes starting from Raicho. Thank you so much for the stay!

    Stayed in November 2024

  • Reviewed: 18 November 2024

    8.0
    Surely will stay again if ever come to Norikura
    • Leisure trip
    • Group
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 2 nights

    The toilet seat should have sanitizer like those found in shopping mall toilet so can keep hygiene as I need use my own alcohol swipe to clean it before use. The onzen facility should have include into the stay price.

    The vibe of the stay is homie and feel like school holiday hostel you watched in anime. Spacious public space in front of the fire place and kitchen is a bonus so would not feel cramp together with others. Would like take the opportunity to Yuta-san for taking extra miles to fetch us when we stranded 9km away from the stay in the super cold night. Besides that, borrow us ski jacket for free since we under-dressed.

    Stayed in October 2024

  • Reviewed: 16 November 2024

    10
    Hard to imagine a better base for enjoying the surrounding mountains.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights

    It's simply a great spot if you like outdoor recreation. Good beds, 3 private onsens that you can reserve every day, kitchen with everything you need and plenty of space for working, reading, chilling, and socializing. Hard to imagine a better base for enjoying the surrounding mountains.

    Stayed in November 2024

  • Reviewed: 10 November 2024

    10
    I wish we stayed longer
    • Leisure trip
    • Couple
    • Superior Family Room
    • Stayed 1 night
    • Submitted via mobile

    The staff were amazing. Nice and relaxing facilities with fires going all the time. Super comfortable beds. And the private onsens were amazing as we have tattoos.

    Stayed in November 2024

  • Reviewed: 7 November 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    The beds in the dormitory were thin futons. For me as a westerner they were very uncomfortable and each night I had hip pain and my limbs got numb. However, that might not be the case for everyone. Otherwise the issues I had were not related to the guest house's actions itself: furthermost the place is very remote. Many of the local services accept cash only, and there are no ATMs nearby.. Google Maps shows an ATM nearby, but apparently it does not accept foreign cards. I ran out of cash, even though I thought I had plenty. Better bring "too much cash", not only "enough cash". Furthermore, while there is public transit available (bus), it does not drive very often. You really need to schedule your trips around the shifts, and be very careful not to get stranded on a station. Also, the bus from Norikura to Sawando Bus Terminal does not accept credit cards..? The first time I tried to ride it, they wanted cash payment upfront. The second time they were okay with me paying at Sawando station with a credit card.. Very confusing. Also there are no grocery stores nearby, so bring the extra stuff you want with you. There is a small store at Sawando Bus Terminal, but they have only very basic stuff for sale.

    This guest house is one of the best I have been in. The staff is super friendly and helpful, the building is cozy and idyllic, and the nature around it is wonderful. The dorm pods were spacious and the communal areas were well thought out. There are awesome hiking trails that start right next to the guest house; I completely recommend taking those routes! The (almost) free onsen is a huge plus and I used it often (there are three onsens available, two inside and one outdoors). The onsen does smell like sulfur, but that is what you get with real, genuine hot springs. You can reach Kamikochi pretty well from this guest house with public transit. They have a small 'store' inside the guest house where you can buy basic items, for example instant food, basic amenities, drinks, souvenirs, and so on. The area around the guest house is very quiet and you can see the mountain peaks from the nearby information center. The star sky is quite something to behold.

    Stayed in November 2024

  • Reviewed: 7 November 2024

    10
    Exceptional, highly recommend at least 2 nights stay!
    • Leisure trip
    • Group
    • Japanese-Style Family Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Many restaurants around the area closed quite early (4-5pm), plus when we went around November, the days were short and it turned dark quickly at 5pm. Thus we had some difficulties looking for food. There is an option to cook some instant meals available for purchase at the guesthouse.

    Place was extremely clean and well-equipped. There were many common areas to dine and to rest, and the overall environment was very warm and relaxing. The onsen were also private thus you don’t have to be concerned if you’re not comfortable sharing it with strangers. Really highly highly recommend for a rejuvenating time and to connect with nature!

    Stayed in November 2024

  • Reviewed: 6 November 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Perhaps they need more toilets, especially if it was full

    We were recommended to stay here and it was lovely. In the mountains, lots of hiking straight from the inn. The outdoor onsen in the dark, magnificent Huge room

    Stayed in November 2024

  • Reviewed: 3 November 2024

    10
    The perfect place to stay
    • Leisure trip
    • Couple
    • Japanese-Style Standard Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything. Such an amazing place to stay. Rooms are beautiful and comfortable and staff are so so helpful - they recommended us hikes and helped with everything we needed. All the shared spaces are fantastic. The fires were always going and there were food and drinks available to purchase. The onsens are a highlight - we had such a beautiful time relaxing at Raicho inn. Couldn’t recommend coming here enough as a way to get out of the city and into nature. We will definitely be back.

    Stayed in November 2024

  • Reviewed: 30 October 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Japanese-Style Standard Room with Shared Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    No complaints.

    Fabulous getaway! What a serene and wonderful place.

    Stayed in October 2024

  • Reviewed: 29 October 2024

    9.0
    Lovely mountain lodge with Onsen
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night

    Options for food are limited in the area and they all close quite early.

    Lovely atmosphere of a mountain lodge in the middle of the Japanese Alps. The shared areas are spacious and the wood stoves add to the cozy feeling. I had a 'capsule' in a 4 beds room and it was comfortable. The 3 onsen (baths) are nice, I loved the outdoor one the most. It's private so you can book a few 30 min slots though the day and enjoy bathing on your own or with you partner/friends.

    Stayed in October 2024

  • Reviewed: 27 October 2024

    10
    Beautiful, relaxing and with adventures at your dooorstep
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The surroundings, the onsen, the bagel breakfast, the stylish and welcoming rooms and living areas were all excellent

    Stayed in October 2024

  • Reviewed: 26 October 2024

    10
    Fabulous and memorable stay in beautiful area, loved seeing local monkeys
    • Leisure trip
    • Couple
    • Japanese-Style Family Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    No local shop, so buy before you arrive. Although the Guesthouse does have some supplies

    We loved the location and helpful staff. Beautiful walks in the local area. We liked meeting other travelers and chatting in the kitchen

    Stayed in October 2024

  • Reviewed: 22 October 2024

    9.0
    Raicho Onsen is a great way to discover the Japanese Alps!
    • Leisure trip
    • Couple
    • Japanese-Style Standard Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    The only thing that was hard was the lack of restaurants in the area. But that is not something Raicho Onsen can fix.

    Great and kind people! Love the onsen!

    Stayed in October 2024

  • Reviewed: 21 October 2024

    9.0
    wonderful
    • Leisure trip
    • Family with young children
    • Japanese-Style Family Room with Private Bathroom
    • Stayed 2 nights

    The staff were wonderful, the location gorgeous and the shared common areas enabled us to meet and speak to other travellers. I wish we had stayed longer.

    Stayed in October 2024

  • Reviewed: 19 October 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Japanese-Style Family Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Great atmosphere, location and service.

    Stayed in October 2024

  • Reviewed: 17 October 2024

    9.0
    Lovely stay in Norakura
    • Leisure trip
    • Couple
    • Japanese-Style Standard Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    3 fantastic onsens Friendly staff Lovely location for hikes

    Stayed in September 2024

  • Reviewed: 13 October 2024

    10
    highlight of my trip
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    stunning autum🍁 views in mid October, rented electric bike from the hostel they were very generous with the payment and time of return and let me use the onsen after checking out and getting caught in some unexpected rain. tattoo and family friendly privet onsen with 3 baths and plenty of time. can by cheep food and cook in house in the evening when everything is closed. dormitory was convenient and quiet.

    Stayed in October 2024

Showing 1 – 25

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