Skip to main content
  1. Hotel reviews homepage
  2. Japan hotel reviews
  3. Kanagawa hotel reviews
  4. Hakone hotel reviews
  5. Reviews of YUPOPPO Hakone

Reviews of YUPOPPO Hakone This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

250-0631 Kanagawa, Hakone, Sengokuhara 1285-35, Japan

#14 of 157 hotels in Hakone

Guests' Choice

Review Score

Based on 91 hotel reviews

9.5

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.5

  • Location

    8.8

  • Facilities

    9.3

  • Staff

    9.9

  • Value for money

    9.5

  • Free Wifi

    10.0

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: April 20, 2025

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Triple Room with Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    The owner was amazing. Private onzen great and owner made us delicious breakfasts

    Stayed in April 2025

  • Reviewed: April 18, 2025

    10
    Absolutely wonderful host and beautiful place
    • Leisure trip
    • Couple
    • Triple Room with Mountain View
    • Stayed 1 night

    everything was just fine

    This was a totally charming place, great atmosphere, nice room, and very enjoyable private onsen, all that in beautiful countryside setting. First of all, however, we appreciated our wonderful host, so friendly, helpful, and smiling. Probably our best host ever :-)

    Stayed in March 2025

  • Reviewed: April 7, 2025

    9.0
    Recommended place to stay
    • Leisure trip
    • Couple
    • Triple Room with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    Love the place. Just hope the breakfast was Japanese. There's nothing else to complain about for the rest. Would recommend. And very likely would come again!

    Stayed in April 2025

  • Reviewed: March 23, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Triple Room with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    If you're interested in a simple, relaxing ryokan experience, this is a fantastic choice. The host was very kind and accommodating, even bringing me a slice of homemade cake in the evening. Everything was what I could hope for - a spacious and clean bedroom with tatami flooring, very comfortable futon, and access to a private onsen both at night and in the morning. The homemade breakfast was also delicious, would highly recommend.

    Stayed in March 2025

  • Reviewed: March 22, 2025

    10
    Great place to stay in Hakone
    • Leisure trip
    • Solo traveler
    • Triple Room with Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    Owner is really nice and the breakfast was delicious! Especially the bread. The onsen was really nice too. The location is good because there is a bus stop nearby that you can use to get to lake ashi and buses are very frequent.

    Stayed in March 2025

  • Reviewed: March 17, 2025

    9.0
    We enjoyed our stay at Yupoppo! And our (short) visit to Hakone.
    • Leisure trip
    • Couple
    • Triple Room with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    I don't really review hotels on booking - because the review system is not very effective. Everything needs to be rated the best ever, when it isn't. I've rewritten this review to up my rating to a 9 (it was an 8, but it's probably an 8.5 or above). Would I recommend the Yupopop - yes. It's a simple quite charming ryoken with onsen. Good value for the area and the owner Dai is a very thoughtful and the offered excellent Japanese service. We were a bit late arriving (because the Shinkensen was delayed!) but he adapted with good grace. The ryokan is a bus ride from Hakone-yumato and then a 10 minute walk. For exploring the wider Hakone area it’s then a short local bus ride over to Gora, its impressive museums and the cable car (to do the loop). One tip, the onsen is central to all rooms, so you need to reserve it (for free). Evening sessions are more for relaxing and mornings shorter for a morning shower/clean. It's easily done and a nice authentic experience, just need to know/understand.

    Stayed in March 2025

  • Reviewed: March 9, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Economy Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The onsen was untrustworthy

    owner is the nicest guy

    Stayed in March 2025

  • Reviewed: March 6, 2025

    9.0
    A wonderful little Ryokan
    • Leisure trip
    • Travelers with friends
    • Triple Room with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    The location is more remote than some other Ryokan. Be prepared for a small uphill hike if you're taking the bus there.

    Dai was such a wonderful host! He was very accommodating with my groups dietary restrictions. The private onsen was wonderful to have access to, and the breakfast was delicious. Overall, it was a great experience.

    Stayed in March 2025

  • Reviewed: March 1, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Triple Room with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    Wish more hot water temperature

    Welcome food, clean, private bath

    Stayed in January 2025

  • Reviewed: January 20, 2025

    10
    The onsen experience was amazing. Comfortable rooms. I was there on december and thanks to ac in the room we werent cold
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    It s a very nice, quiet place. Perfect for traditional staying. The owner is so polite and helping, we loved staying with them! Thank you so much for everything!

    Stayed in December 2024

  • Reviewed: January 12, 2025

    10
    Awesome host, comfortable stay, really cool train collection! Can't wait to stay again :)
    • Leisure trip
    • Couple
    • Triple Room with Mountain View
    • Stayed 1 night

    The location is hard to get to without car

    The host was great!

    Stayed in January 2025

  • Reviewed: January 5, 2025

    8.0
    Good!
    • Leisure trip
    • Family with young children
    • Triple Room with Mountain View
    • Stayed 2 nights

    - Beds were a bit uncomfortable, mattress very thin and uncomfortable - 7 minutes walking from the bus station to YUPOPPO Hakone, not very convenient for a family of 4 with luggage, I did not know this until i booked

    - Dei is a great host, very helpful and kind - Food was delicious

    Stayed in December 2024

  • Reviewed: January 5, 2025

    10
    This accommodation offered a charming and relaxing experience, with a clean and spacious traditional Japanese room, a de
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Honestly, there is nothing to complain about.

    The accommodation is idyllically situated on the outskirts of the village surrounded by forest. There are good restaurants and a convenience store in a walking distance. The journey from Hakone-Yumoto by bus is quite long but the on-ride views are very rewarding. The house is just the cutest little place. The owner is always helpful, very kind and takes care of everything. Our traditional style room was very large by Japanese standards and the entire accommodation was clean and tidy. The lovingly prepared breakfast was excellent and the absolute highlight is the private Onsen you can book on a hourly basis. If we ever come back to Hakone this will be our go-to place. Thank you for this awesome experience!!

    Stayed in December 2024

  • Reviewed: January 3, 2025

    10
    The most relaxing stay you could find
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing! After checking out we were sad we hadn't booked for one more night!

    If I could give more than 10 I would. The location might be a bit discouraging, but honestly after a very stressful day, Dai-san's kindness and the amazing private onsen were so, so refreshing! I could have a bath with my boyfriend after booking at the check in, it was incredible The neighbourhood is so nice and cozy, it's super close to the forest and there is a bus station connected to the main stations (unfortunately, we were a bit unlucky because there was the Ekiden race in Hakone on 2nd and 3rd January, and some buses were cancelled) The dinner and breakfast were amazing, everything was delicious and Dai-san basically made everything. Super nice really. The futon were super comfortable for me! Really recommended :)

    Stayed in January 2025

  • Reviewed: December 5, 2024

    10
    Great experience!
    • Leisure trip
    • Couple
    • Triple Room with Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Very nice ryokkan and owner! Would recommend! A bit far from the center but a great way to escape from all the tourists and many options to have dinner nearby + bus stop very close.

    Stayed in November 2024

  • Reviewed: November 29, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Triple Room with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    Everything about Yupoppo exceeded our expectations! From the “welcome cake” to the private onsen, to the futons themselves, we had the best time. I wish we would’ve stayed longer than a day; If we had known how wonderful and beautiful everything would be, we definitely would’ve planned for a longer stay. Dai was an incredible host and so so sweet.

    Stayed in November 2024

  • Reviewed: November 28, 2024

    10
    Hakone ryokan that feels like home
    • Leisure trip
    • Couple
    • Triple Room with Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    This is our very first ryokan experience and we were super impressed by Mr. Dai’s service. We stayed here for two nights, and there was room service where he cleaned the room, replenished our toiletries and drinking water, and provided another set of neatly folded yukatas. We also enjoyed our private onsen session every night, the water was not too hot hence we could soak and relax comfortably for a long time. Mr. Dai is also very kind to keep our luggage before check in and after check out so we can explore Hakone without dragging the luggage around. I have read from the other comments that it was steep going up to Yupoppo, but honestly, there is nothing to worry about. We came with 2 large luggage that were about 20kgs each, and had no issue going up the hill. (It was just a short hill to climb and was flat afterwards, about 7mins walk from the bus stop)

    Stayed in November 2024

  • Reviewed: November 18, 2024

    10
    Great Ryokan with private onsen
    • Leisure trip
    • Couple
    • Triple Room with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was very nice in this very traditional Ryokan, including the little train-oriented decor. The owner was very kind and helpful, and also gave us an unexpected little welcome cake. The possibility to book a private onsen (male & female together) in the evening and morning was also much appreciated!

    Stayed in November 2024

  • Reviewed: November 13, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Triple Room with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    Anything

    The private onsdn was fantastic. The owner gave us handmade cake when we arrived. He was super nice and his son very cute We have a lot of relax. The room was super clean and the futon were super comfortable. He also provide us with yukata.

    Stayed in November 2024

  • Reviewed: October 23, 2024

    10
    Stayed for one night and would recommend to anyone. Our host was incredibly friendly and helpful, and the room and facil
    • Leisure trip
    • Travelers with friends
    • Triple Room with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing!

    Very easy to find, staff were very friendly and helpful, room was excellent, hot spring onsen was also very relaxing.

    Stayed in October 2024

  • Reviewed: October 22, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Triple Room with Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    Peaceful stay. Clean, cozy, and the owner was so helpful and friendly.

    Stayed in October 2024

  • Reviewed: October 13, 2024

    9.0
    Fantastic
    • Leisure trip
    • Couple
    • Family Room with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    Onsen could do a little renovation

    Very homely

    Stayed in October 2024

  • Reviewed: September 28, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Triple Room with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    It's not in the most central area in Hakone if that's what's important to you (we didn't mind it at all), but it's still easy to get to from the lake and you get to see a different, relaxed and beautiful part of the city.

    We had such a great time! The owner is such a nice person and it shows how much he cares for all of his guests. The place gives you a great ryokan experience, the food (the owner cooks it himself) is delicious, the onsen is very relaxing and over all it made our time in Hakone so much more memorable. The ryokan is in a quite and beautiful area with amazing restaurants.

    Stayed in September 2024

  • Reviewed: August 31, 2024

    10
    The house and the onsen are beautiful and intimate, ideal for a truly japanese experience. The host is very kind and ava
    • Leisure trip
    • Couple
    • Triple Room with Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Authentic ryokan experience, surrounded by nature!

    Stayed in August 2024

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!