Skip to main content
  1. Hotel reviews homepage
  2. Japan hotel reviews
  3. Kanagawa hotel reviews
  4. Hakone hotel reviews
  5. Reviews of Susukinohara Ichinoyu

Reviews of Susukinohara Ichinoyu This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

250-0631 Kanagawa, Hakone, Sengokuhara 817-77, Japan

#70 of 155 hotels in Hakone

Guests' Choice

Review Score

Based on 164 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    8.2

  • Facilities

    9.1

  • Staff

    9.1

  • Value for money

    8.6

  • Free Wifi

    9.4

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: April 1, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Quadruple Room with Private Bathroom - Included free drink
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful place to stay, the room was stunning and the staff were lovely. The dinner was not something my husband and I would have again, but it was great to try. We ended up skipping breakfast and going to the convenience store next door. The bath in the room was really nice but very hot, and it looked out to the forest and was beautiful. The beds were thin so we got extra ones out of the cupboard and doubled them up. The walls were thin and we could hear people staying next to us talking, and their child screaming and thumping around.

    Stayed in March 2025

  • Reviewed: March 20, 2025

    10
    Very special ryokan with your own Onsen
    • Leisure trip
    • Couple
    • Quadruple Room with Private Bathroom - Included free drink
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Everything especially having our own Onsen in our room and the free alcohol. We would definitely stay here again.

    Stayed in March 2025

  • Reviewed: March 19, 2025

    9.0
    Great place just have a car
    • Leisure trip
    • Solo traveler
    • Twin Room with Private Bathroom - Included free drink
    • Stayed 2 nights
    • Submitted from a mobile device

    Buses getting to lake ashi were not the best

    The food and free 90 minutes of drinks really good value since not a lot of food places nearby . Rooms were fantastic

    Stayed in March 2025

  • Reviewed: March 14, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Japanese Western Room with Mountain Side - Annex - Included free drink
    • Stayed 2 nights
    • Submitted from a mobile device

    The only thing I did not appreciate was having my room in a building separate from the main building. I feel safer knowing that the staff remains in the same building as I am. But otherwise my stay was comfortable. The staff was unquestionably efficient and exceptionally friendly.

    Stayed in February 2025

  • Reviewed: January 27, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Twin Room with Private Bathroom - Included free drink
    • Stayed 1 night
    • Submitted from a mobile device

    Access between onsen and guest room is outdoor

    Nice and clean room

    Stayed in January 2025

  • Reviewed: January 26, 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Quadruple Room with Private Bathroom - Included free drink
    • Stayed 1 night

    both excellent

    Stayed in January 2025

  • Reviewed: January 12, 2025

    10
    Will definitely be staying here again if I end up back in the Hakone region
    • Leisure trip
    • Solo traveler
    • Twin Room with Private Bathroom - Included free drink
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful hotel with modern amenities but keeping a tradition Japanese feel to it, I really like the option of a public Onsen as well as your own private one inside your room, also the available meals are well worth it they serve you a large selection of Traditional Japanese foods, with all you can drink beverages at no additional cost.

    Stayed in January 2025

  • Reviewed: January 9, 2025

    9.0
    relaxing stay
    • Leisure trip
    • Group
    • Twin Room with Private Bathroom - Included free drink
    • Stayed 1 night
    • Submitted from a mobile device

    it would have been nice if the staff advising on our checkin had told us more of the cultural norms to take note especially during our meal given that it was our first traditional meal experience, otherwise it was a great experience! location is a little far from yumoto but accessible via bus

    really liked the onsen, the general aesthetics of the place, some of the staff were also helpful

    Stayed in January 2025

  • Reviewed: January 8, 2025

    10
    Great first private onsen experience in a comfortable, clean, Japanese style room.
    • Leisure trip
    • Family with young children
    • Twin Room with Private Bathroom - Included free drink
    • Stayed 1 night

    The rates are quite pricey as they charge per person, not per room so it was more worth it to get a room each if you're traveling with others, so everyone can get their own private onsen for the whole stay.

    Despite the long bus ride (almost an hour) from train station to hotel, it was worth it. Loved all the Japanese elements in the room and especially enjoyed the private onsen. They will provide you with a yukata too. The onsen was smaller than expected but enough for 1 pax. Family Mart is just next door to the hotel and was our saviour as we couldn't get a seat at the nearby restaurants or in the hotel as they were fully booked. There's also a free flow drink machine at the lobby which was a bonus.

    Stayed in November 2024

  • Reviewed: January 6, 2025

    9.0
    Overall, I really enjoyed my stay
    • Leisure trip
    • Solo traveler
    • Twin Room with Private Bathroom - Included free drink
    • Stayed 1 night
    • Submitted from a mobile device

    The location, would be easier if you have a car, but there is a bus stop not far from the hotel. So still fairly easy assess to solo traveler like me.

    Love the private onsen in my own room, also the dinner and breakfast provided were delicious and big portions.

    Stayed in January 2025

  • Reviewed: December 25, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Japanese Western Room with Mountain Side - Annex - Included free drink
    • Stayed 2 nights
    • Submitted from a mobile device

    The room has no direct window and is quite dark. It is also very dry with the heater on.

    Everything was perfect. The room was spacious, the private bath was really hot and relaxing. Breakfast and dinner were above average standard. We stayed 2 nights and the hotel was so kind enough to provide us different menu for the dinners, which we enjoyed both a lot. There was one server at the restaurant who spoke Korean really well and we appreciated her service. The public bath was standard. Location is great and you always have seats in buses.

    Stayed in December 2024

  • Reviewed: December 21, 2024

    9.0
    Services, Foods and nice onsen pool in the room.
    • Leisure trip
    • Family with young children
    • Japanese Western Room with Wetland Side - Annex (3 Adults) - Included free drink
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    The facilities are good and comfortable environments.

    Stayed in December 2024

  • Reviewed: December 18, 2024

    10
    Hakone stay
    • Leisure trip
    • Couple
    • Japanese Western Room with Mountain Side - Annex - Included free drink
    • Stayed 2 nights

    Amazing stay. Large room, ensuite onsen, fantastic food. Bus stop is very close

    Stayed in December 2024

  • Reviewed: December 15, 2024

    10
    Fantastic stay
    • Leisure trip
    • Couple
    • Twin Room with Private Bathroom - Included free drink
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    The room was so spacious and love the private bath in the room as well since I have tattoo. The dinner and breakfast was well made and the staff was very tentative. The free drink bar at the reception was also a lovely touch

    Stayed in December 2024

  • Reviewed: December 14, 2024

    10
    The dinner and breakfast was delicious! The private onsen in the room is amazing. Overall great experience and would def
    • Leisure trip
    • Couple
    • Japanese Western Room with Mountain Side - Annex - Included free drink
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing. Everything is great

    The private onsen is amazing Delicious food

    Stayed in December 2024

  • Reviewed: November 16, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Japanese Western Room with Mountain Side - Annex - Included free drink
    • Stayed 1 night
    • Submitted from a mobile device

    We couldn't connect to our WiFi. Don't know the reason, but that was the only issue

    Everything was excellent and really pleasant

    Stayed in November 2024

  • Reviewed: November 13, 2024

    9.0
    Wonderful experience
    • Leisure trip
    • Couple
    • Quadruple Room with Private Bathroom - Included free drink
    • Stayed 1 night
    • Submitted from a mobile device

    Wonderful room with a private onsen. The meal was also very interesting and a great experience. We really enjoyed our stay.

    Stayed in October 2024

  • Reviewed: November 7, 2024

    9.0
    Nice for a one night relax
    • Leisure trip
    • Couple
    • Twin Room with Private Bathroom - Included free drink
    • Stayed 1 night
    • Submitted from a mobile device

    The price is quite a bit and the location is not too close to anything for meals. The included breakfast was nice but there was no options for what you could have.

    Private onsen was fantastic with enough space for a man over 6 feet tall and his partner. The room was spacious and I loved the aesthetic.

    Stayed in November 2024

  • Reviewed: November 5, 2024

    10
    Gorgeous onsen hotel in Hakone
    • Leisure trip
    • Couple
    • Twin Room with Private Bathroom - Included free drink
    • Stayed 1 night

    Nothing. This hotel exceeded our expectations and was great value for money.

    We loved our stay at Susukinohara Ichinoyu. It's a beautiful hotel with well-appointed rooms, private in-room onsens as well as the large (gorgeous!) public onsens, and serves delicious meals. We would highly recommend staying here and hope to return.

    Stayed in October 2024

  • Reviewed: November 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Japanese Western Room with Mountain Side - Annex - Included free drink
    • Stayed 1 night
    • Submitted from a mobile device

    Facilities were old dated and receptionist didn’t speak well English

    We had our own onsen which was great and waiters were really nice.

    Stayed in October 2024

  • Reviewed: October 13, 2024

    8.0
    Nice hotel with private onsen
    • Leisure trip
    • Couple
    • Japanese Western Room with Mountain Side - Annex - Included free drink
    • Stayed 2 nights
    • Submitted from a mobile device

    Far from touristic locations. Pillows are uncomfortable.

    Room is large, good to have a private onsen. Traditional Japanese dinner and breakfast was nice but not for everyone. Convention store and bus station is close.

    Stayed in October 2024

  • Reviewed: September 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Twin Room with Private Bathroom - Included free drink
    • Stayed 2 nights

    Nothing. The bus to get there usually is really cramped so plan accordingly.

    Excellent hotel, highly recommend to add the breakfast and dinner option.

    Stayed in September 2024

  • Reviewed: September 11, 2024

    8.0
    Great ryokan and onsen experience.
    • Leisure trip
    • Travelers with friends
    • Twin Room with Private Bathroom - Included free drink
    • Stayed 1 night
    • Submitted from a mobile device

    Flexibility with dinner time.

    Location was convenient as we had a car. Ample guaranteed parking. Nice clean location. Dinner and breakfast was well laid out with descriptions. Staff was good.

    Stayed in September 2024

  • Reviewed: September 7, 2024

    10
    Friendly staff, amazing setting and if you’re looking for a traditional Japanese experience, this is
    • Leisure trip
    • Couple
    • Twin Room with Private Bathroom - Included free drink
    • Stayed 2 nights

    Nothing really.

    Traditional Japanese breakfast, pretty good to try new things.

    Stayed in September 2024

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!