Location.

Staff were so lovely and welcoming. Room very clean. Location a bit out but buses and trains easily accessible.

Stayed in February 2024

Nice onsen

Stayed in December 2023

The only available rooms on booking.com were a small double and a single (family of 3), but it seems like if we had asked closer to the booking date we would have been able to get a group room big enough for the 3 of us. My mom has a bad knee so I also should have checked for a lower floor room, we were on the third floo r.

The owner was very kind and even offered to drive us to the nearby restaurant. My parents loved the private onsen, one of the highlight of their visit.

Stayed in January 2024

May not be for everyone as bed is on the floor also no restaurants nearby

Traditional style rooms clean and friendly staff, private onsen available take the cable car up

Stayed in December 2023

With the advertisement bout the room with a garden view. Well, it’s not that really bad but I kinda feel it’s a false advertisement cause there was no garden at all cause the main window is the garage/ main entrance of the building although I commend the view of the mountain up ahead is a good one but not really striking, the 2nd window is next to another hotel so not really a view and you gotta keep it close for privacy It is not something I’m bothered bout .. its prolly a translation error

I love the distance of the hotel and the cable car it was very near so it’s a good one, also I love the idea that the owner is allowing us to book for a PRIVATE ONSEN ahead of time once you checked-in in the hotel which is a great deal for foreigners

Stayed in December 2023

Nil

The private hot spring facility, The owner (tam) is very helpful in recommending places to go, and hospitality. The location is also very convenient to travel to tourist attractions.

Stayed in December 2023

Its fine but they dont have private toilet or shower in room so its so hard for us that wants to take a shower right after the travel. Because its by sched before you to take a shower and onsen

I like how the staff is so cheerful

Stayed in November 2023

We are family of 5 are all enjoyed staying here. Clean and practical. Onsen was really good and relaxing. The host was very helpful. Definitely come back if we ll opportunity to be around Hakone.

Stayed in November 2023

The onsen was not available as early as I expected. It needs more specific directions to get there from the train

Stayed in October 2023

Completely my fault, but I had not realised there was no private bathroom. In the event this did not matter as there were not many in the hotel, so the shared facilities were like our own!

The location, and the peace it offered, a true oasis. The host was great, very attentive and caring. It would be good to include in the booking information a guide to finding the hotel, essentially take the cable car to the penultimate stop, get off on the right hand side and walk up the hill to the first building on the right. Dead easy when you know!

Stayed in November 2023

4 stops up the ropeway (really a funicular) which stops about 7pm. Limited food options nearby and it is a long steep climb (150m+) up from Gora.

Lady owner speaks good English and is helpful. The onsen was lovely. The room was spacious with great views. The bed was on the floor (tatami mats) but there was a seating area by the window. You can leave luggage downstairs either before or after you check in/out. Green tea in the room. .

Stayed in October 2023

Very friendly host, spacious rooms, and private onsen.

Stayed in October 2023

It's been awhile since I stayed in a place without a bathroom in the room, but it was actually ok.

Tammie the manager was friendly and helpful. The location is lovely but is isolated with limited options for food. My friend and I decided to have nice lunches out and bring food back for dinner and breakfast (the room had a small refrigerator and tea kettle, and the lobby has a microwave and a small selection of snacks, dry soup and drinks). IF YOU TAKE THE CABLE CAR UP, BE SURE TO GET OFF AT KAMI-GORA STOP, ON THE RIGHT SIDE (going uphill). There is a bus as well which goes straight to Odawara station, which we took when our stay was over, thanks to Tammie's advice. The bed and futons were very comfortable, the room had 2 different seating areas and looked out toward the mountains. It also had a sink in the room. The women's bathroom had 2 stalls and one sink and was kept clean. The onsen bath was available to use when we asked for it, which was lucky because it's the only available option for showering and bathing. The ropeway is only one stop up on the cable car. Just be sure to check the ending schedule, which might change depending on the season and weekday vs weekend.

Stayed in October 2023

Do yourself a favor and take the cable car to the hostel. Do not attempt to go there by foot unless you want to arrive sweaty! Remember that on most days the cable car only operates until around 7 pm.

The staff is nice and very helpful. The rooms are as one would expect. The onsen is small and comfortable but very hot! The hotel serves different drinks for a small fee.

Stayed in August 2023

We stayed in the small room which was fine in size, but it has a window facing the corridor and it was pretty bright inside all night even though we switched off the light in the corridor. Also the pillows were really hard, but that is of course personal preference.

The onsen was perfect, the private booking was so uncomplicated and easy. Really enjoyed our bath! Also loved the traditional feel, the tatami in the room and the friendly owner.

Stayed in September 2023

- nothing special. - take care to arrive early as it is complicated to arrive in the evening when the tourist train is not running anymore

- nice onsen which can be booked each night (perfect after a long walking day) ! - friendly and helpful owner, gave us some advice & information. - room was clean and spacious (also good to discover the traditional Japanese style). - It's possible to buy something to eat at the accommodation (we arrived late).

Stayed in September 2023

One thing that bothered me a little was the showers. It was in the same room as the Onsen and located on the floor below our room. In order to take a shower I needed to book the time in advance, same as booking the Onsen because it’s in the same room.

The manager was extremely nice and caring, she explained everything we need to know about Hakone and was always ready to help. The room is big, we were 2 people so we had a lot of room to put our things. There is a sink in the room which was also very comfortable.

Stayed in September 2023

No blinds in the room, staff were two teenage girls, view was negligible.

Good location

Stayed in July 2023

In your advertising it would be good to tell people to get off at the right hand side of the cable train. Also at the bottom of the driveway place a sign in Nippongo and Romanji indicating the way.

Location is great. The journey to get there is fantastic by the train and cable train. Very close to the tourist trail around Hakone yet quiet. Great onset (spa). Make sure you get off on the right hand side at the station.

Stayed in August 2023

Hakone is a bit expensive as it is close to Tokio. Not too many shops and restaurants

Very nice room, ryokan style with perfect view

Stayed in July 2023

ryokan，the public toilets are clean, they have private Hot Springs, the boss from taiwan gave good advice on route.

Stayed in August 2023

Apparently we have to book to use their onsen in advance as it is privately ownes and shared with other visitors

Budget friendly, located near the core area of Hakone

Stayed in June 2023

Instalations quite old, but they are keep well. Onsen very old and it does not look clean.

Owner very kind and helpful. This is a plus when travelling with family. Family room clean, spacious and with nice vews.

Stayed in July 2023

The pillows were very hard

The host was extremely helpful and friendly. The room was nicely presented and clean.

Stayed in July 2023

Not much! Private bathrooms and shower would have been a bonus but it wasn’t a major issue

The property was in a great location very near a cable car station so not far to go for daily activities. Our room also had lovely views over the mountains! The private onsen was a real treat too. Tammy the owner was absolutely amazing. She had tonnes of knowledge about the area and really did care about us having a lovely stay, she upgraded us to her biggest room seeing as we were on honeymoon and out of the 6 hotel we have stayed in Japan this is the only one that acknowledged and treated us due to it being our honeymoon! Thank you so much!

Stayed in June 2023