There was nothing I can think of. As has previously been mentioned in other reviews, the bathrooms are tiny - which presented no problem at all.for me, but anyone especially overweight might struggle a bit.

A small room, but with everything needed and a super-comfortable bed. Staying just over the road from the main hotel, this place was a perfect budget-friendly option. Guests are able to make use of the rooftop onsen in the.main building, which was fabulous and offered free shampoo, etc. Blissful!

Stayed in March 2025

perfect location close to station, amazing onsens in main building (3 different) which I´ve enjoyed mostly alone room is small but regular japanese small, so nothing special, private bathroom free coffee

Stayed in March 2025

older style room, hallway and room had a smell.

Staff were very friendly and accommodating. Location steps away from main station and bus stops.

Stayed in February 2025

The bathroom is very small, if you are a bigger sized person, you might want to use the bathroom at Hakone Suimeisou.

Great for solo travellers. Nice cozy bed. You have access to Onsens and facilities at Hakone Suimeisou.

Stayed in February 2025

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You get access to an onsen + open air bath which was a welcome surprise, there's even an option to book a private onsen should you want one. Hotel entrance is located down the street from the bigger hotel - it's located conveniently within the Hakone-Yumoto area and is quite near the main station/restaurants.

Stayed in December 2024

My room is in another building.

Near to the train station. Quiet room even if the hotel is near a busy place

Stayed in November 2024

Very small room (just enough for a 1.85m tall and slim guy, might be not enough for someone bigger)

Surprisingly good and much better than what some reviews have suggested! The room was quite small and the equipment basic, but it was more than good enough for a good night sleep. Bonus points for the free coffee in the hotel lobby, proximity to public transport and the access to the onsen which were absolutely wonderful (a yukata was additionally provided by the hotel). Hotel staff was very hospitable and accomodating. Would definitely come again especially for that price!

Stayed in October 2024

Nothing

Great location. Wonderful service. Great price.

Stayed in August 2024

The room is limited space. I’m 180cm and ya this room is small but if you are on a budget and this is good for you.

Near to the train station and 7-eleven is nearby .

Stayed in August 2024

I got a room that allows smoking inside so the smell was not pleasant.

Perfect location.

Stayed in August 2024

You can use the hot springs located in the main building for free. They are open basically the whole day. You can also rent a private hot spring for 50 minutes very cheap. The room, although small, had everything you need.

Stayed in July 2024

Room basic and run down. Bathroom so small it doesn't feel nice to use. For this price, given the location and access to onsen facilities, I couldn't ask for much more.

Prime location. Access to onsen in a luxury hotel.

Stayed in July 2024

Very close to the station, modest room, good for one or two nights, free access to the hot spring in the building next door, very safe

Stayed in June 2024

The room is bit small, difficult to open luggage in the room if you are travel with big luggage.

The hotel location is great, within 5 minutes walking distance (with shelter almost throughout the walk way) from the Hakone Yumoto train station. The room is in another building opposite the main hotel, with lift for access to different level. The room is clean and the bed is comfy. Air condition in the room worked well during hot days. I like the onsen spa at the roof top of the main building, especially the open air public bath, with nice forest and river view. Free and nice coffee served via Delonghi coffee machine at main building lobby.

Stayed in June 2024

The room is really small, especially the washroom.

I really enjoy the free onsen provided in the main building. The location is great, very close to Hakone Yumoto station. The room is really small as it’s a budget hotel, good for a night or 2 nights. The Yukata (bathing cloth) provided is nice and meant to be worn if you are going to enjoy onsen.

Stayed in May 2024

The blanket (comforter) looked like it hasn’t been cleaned for quite some time - there were several dark stains scattered across. I’ve only realized them in next morning‘s daylight, otherwise I would have asked for a new blanket for sure. Also, the bathroom is super tiny. Like really, really tiny - I could barely sit on the toilet without my legs touching the opposite wall.

Excellent location close to Hakone-Yumoto station, many shops (including convenience stores) within walking distance. Bed was comfortable, guests have access to several onsen in the main building just across the narrow street.

Stayed in May 2024

My room in the annexe was very small and bathroom so small it was a challenge getting in and out

Great comfortable hotel near station with lovely terrace overlooking river for free coffee always available and great outdoor onsen on roof overlooking river and forested mountains. Great facilities

Stayed in April 2024

Very comfortable room

Stayed in March 2024

The hotel was confusing to find, the sign out the front said Imeisou not Posada Suimei. The bathroom was so small and awkward to move in. There was only one pillow and they wouldn't provide an extra pillow.

The bed was comfortable, They did housekeeping every day. It was quiet.

Stayed in March 2024

The rotemburo was only available from 10pm-8am for the men, so I wasn’t able to try it out over a two-day stay. A high, awkward step into a very cramped bathroom, so it took a while to get used to. The heater is very effective, but if you don’t like using a heater you are going to be very cold because the insulation is poor. Only one pillow (I like to sleep on my side with a pillow between my legs for my back).

Unbeatable price for Hakone. This is an annex to the Suimei hotel across the street, so you get to use their onsens without paying the high price of accommodation. Very nice onsen, especially on very cold February days. Good location just a few minutes from the train station and bus depot, as well as a 7-11 and Lawson and lots and lots of places to eat. A good-sized mini-frig. A top sheet on the bed as well as a comforter. Very effective heater in a small room.

Stayed in February 2024

The room was tiny and barely had space for big luggage. The lobby was in the opposite hotel without any signs so I was a bit confused when I arrived at the building.

Easily accessible from the train station and close to combini. Hot Spring included with towels and yukata provided. Staff spoke minimum English but was friendly and opened to questions. The price is very cheap.

Stayed in February 2024

Great location, just steps from Hakone Yumoto station. The spa was really nice and relaxing.

Stayed in November 2023

I was given a smoking room despite booking otherwise. Thankfully the room smelled alright. Having read the reviews, it seems like this happens all the time so perhaps the management could look into improving this. Room is relatively clean although I found a strand of hair on the bed that clearly did not belong to me.

Great value for money considering that you have access to the onsen at the main building, which is excellent. The public open air bath has a lovely view and on both occasions that I used it, I was the only person hence it felt like a private bath. The room is small but it works well for a solo traveller. Hotel is very close to the Yumoto station, just less than 5 minutes away. The staff are all very helpful and fluent in English.

Stayed in November 2023

Only minus points was for the room itself. I think I got a smoking room so it smelt horrible. And I was on a the 2nd floor as well which felt quite exposed. Room was tiny as expected, tripped over my luggage a few times.

Super good location, just 3mins from Hakone-Yumoto station. This means you don't have to squeeze with the crowd with your big luggage on the Hakone-Tozan train. And you don't have to push your luggage up any hills that are located in other touristy locations! HAkone-Yumoto will be at the start or end point of your trip so it's a perfect location. Onsen was better than I expected. Provided manju and green tea in your room for after the hot spring! The main hotel Sumeisou is actually really nice so expect professional staff and facilities there. All staff spoke English - even the elderly man! The main hotel is facing the river so the onsen was super nice. You could hear the river and see the moon.

Stayed in October 2023