Breakfast and dinner excellent

Stayed in April 2025

Very nice Rykon. Nice rooms, excellent traditional dinner and breakfast. They give you Japanese clothes to wear in the hotel. The private Onsen is nice, but it basically looks like a big bath. Overall, it is a very special and recommended experience.

Stayed in March 2025

Beds on the floor were pretty hard

Excellent food

Stayed in March 2025

Nothing was wrong. We loved everything!

We loved everything that was offered! We are on in Japan for a week but we wish we could have stayed for longer!

Stayed in March 2025

All the stars were very friendly and professional. We enjoyed the stay so much. Highly recommend!

Stayed in March 2025

Very minor, we would have liked to know to bring our room towels to the hot spring bath.

The simplicity, the attentiveness and willingness to please the guests. The private onsen was a wonderful experience after all the walking we have been doing

Stayed in March 2025

Nothing.

Everything.

Stayed in March 2025

Nothing, we loved it!

It was 7 minutes walk from the bus stop, very close to the ferry stop and the gondola. It was so clean, the onsen was nice and hot! The staff are really nice, flexible and genuinely kind. The food is amazing as well!!

Stayed in March 2025

Great, welcoming staff. Breakfast and dinner were works of art. Private onsen booking was great. When we had transfer troubles due to snowfall, the owner sorted things out quickly.

Stayed in March 2025

We have never experienced a breakfast like it before, it was outstanding, and everything was freshly prepared by the chef. Beautifully prepared & presented, succulent tasty morsels. Dinner was the same. Our overnight stay was an exceptional experience from being welcomed, our room, the hot springs, the meals, the owners and their staff, everything was superb.

Stayed in March 2025

Everything Is perfect! This Is an hotel perfect for a chill day, where you do not rush and simply enjoy the relax! If you are a great fan of Metropolis dont come here tò leave bad reviews!

Stayed in February 2025

Food was amazing, and the onsens beautiful.

Stayed in February 2025

Just to make it clear . There is no in-room hot spring. The facility has 2 amazing onsen but they need to be booked

Everything was just perfect .

Stayed in February 2025

-

Everything was amazing!!!

Stayed in February 2025

The only minor drawback is the lack of particularly stunning views directly from the hotel, but this was easily outweighed by the excellent amenities and location.

We had a fantastic stay, largely thanks to the incredible private onsen. Having both indoor and outdoor options made it easy to relax and enjoy the onsen experience with our family. Another major highlight was the hotel's prime location for museum enthusiasts. I highly recommend the POLA Museum and Hakone Open-Air Museum for daytime visits, and the Hakone Glass Forest Museum is simply breathtaking at dusk with the sunset reflecting off the glass.

Stayed in February 2025

it's a bit out of the way and far to get to from the main station

the onsen and dining experience were great

Stayed in February 2025

Nothing

The meals were fantastics!

Stayed in February 2025

It would be helpful to have specific written hotspring and yucata instructions for foreigners unfamiliar with tradition.

Separate hotspring 2 private rooms since we had male and female in our party. Delicious multi-course Japanese dinner, definitely book with your stay. Good location only 8min walk from bus stop short ride to attractions but 45-55min ride to Odawara. Very clean rooms and great service.

Stayed in January 2025

Nothing.

This is a lovely Ryokan and gave me a memorable experience in Hakone. I love they offered the private use of the onsen. I don’t need to worry about covering my tattoo and sharing with strangers. The onsen was very relaxing and perfect for the cold winter days. The lady is friendly and I feel welcomed during my stay. There is not much around but within 7-8 minutes walk you can find Lawson and some eateries.

Stayed in January 2025

I will say the location is a little funky… it’s kinda in a ghost town. Not a bad thing, but just be prepared to scavenge for food in the area, since it’s such a sleepy little mountain town!

Cozy. Quaint. Historic. Comfortable! We loved the private onsen and the fresh Japanese breakfast in the morning. :)

Stayed in January 2025

It is hard to sleep on futons

The food, the Onsen, the personal kindness.

Stayed in January 2025

None

It’s very quiet and relaxing place, ryokan, private onsen and kaiseki dinner and breakfast was amazing. It was the highlight of our Japan holiday. We definitely recommend to this place.

Stayed in December 2024

Timing for private onsen can be booked out very quickly so you may have to go for an onsen at odd hours.

Authentic place with a private onsen.

Stayed in November 2024

The room had an older private bathroom space that was tight, took a little bit for the water to heat up. Sleeping on the floor futon wasn't comfortable. Didn't feel like it was very insulated in the hallway but the Aircon unit kept the actual rooms warm in the cold winter morning.

A traditional Ryokan experience in Hakone, delicious dinner and breakfast and nice private time in the onsen though it has to be scheduled. Amenities were good. It's Hakone so we knew it wasn't going to be too convenient location-wise compared to the cities but at least it was about a 10-15 minute walk to a bus line and has a vending machine outside and nearby.

Stayed in December 2024