Couldn’t complain about anything

The perfect traditional stay away from the buzz of the city life. The private onsen and dinner was one of our highlights. The staff were very helpful and friendly. Amenities are well kept and spacious.

Stayed in May 2024

A great little accommodation if you are looking to experience a true Japanese guest house experience. The onsen was great for our first experience as you have a reserved time slot, and it's completely private. We had the breakfast included, and it was amazing!

Stayed in May 2024

If you don't have a car it is difficult to reach and move around

Amaizing place to experience traditional Ryokan. The room is traditional, the onsem really confortable and the breakfast really good. The staff was really helpful.

Stayed in April 2024

The staff does not speak English very well. So they use a translator machine to communicate. Nevertheless, they are very nice and hospitable.

I liked that you can have a private onsen session for 1 hour. The onsen experience exceeded my expectations. The room was really spacious. The breakfast and dinner were very delicious and hearty. There was so many small dishes. My favorite dishes were the steamed rice with small white fish and the vegetables tempura.

Stayed in April 2024

The bathroom was a little small but still comfortable.

The rooms were clean and warm. The experience at the private onsen was wonderful and the traditional Japanese breakfast was sublime.

Stayed in May 2024

It was a little bit expensive.

The whole experience was delightful. Very beautiful place, clean, comfortable. Delicious breakfast and excellent onsen!

Stayed in May 2024

The dinner time was a bit early like 5pm so we couldn't eat all of the food. Another thing to consider is distance to travel, there is a bus stop nearby but it's still 30 mins from the main town area. There are things to do nearby but we spent lots of time travelling on bus, which is the main way of travelling in Hakone.

We stayed at Hakone for one night. I definitely recommend getting dinner or breakfast. There is a lot of food, so don't eat anything too filling beforehand! It was amazing how much food was perfectly prepped for us when we got to the table it was already set. We got the privateonsen reserved when we checked in. Even though we only booked one room, they reserved 2 onsen rooms because we had 2 couples and tattoos were ok. There is a private changing room before you enter. The indoor and connecting outdoor onsen is really nice! The yukata and toiletries bag they provided is very thoughtful as well.

Stayed in April 2024

Nothing, it was all great!

This is a wonderful place to stay. The staff are lovely, the room authentic, food amazing and beautifully presented, and the private onsen just fantastic. I didn’t find the location to far away, very easy to get to and find using the bus, particularly if coming from Togendai. Also found the futon beds very comfortable.

Stayed in April 2024

The bus ride there was a bit wild

Everything was just fantastic. It was a private Ryokan/Onsen experience we were looking for!

Stayed in March 2024

Beautiful on site private onsen. Close to a couple of great restuarants & bus stop -

Stayed in April 2024

Amazing staff

Stayed in April 2024

- they should tell us in advance that we need to schedule our breakfast and lunch and onsen time (50 minutes per room)

- peaceful location on a side street - very good customer service - if you want to experience the traditional living of japanese, you have to try this onsen - absolutely amazing food!! - be sure to get the breakfast and dinner menus

Stayed in April 2024

Nothing!

A truly amazing experience. This is a traditional Onsen with the option of having dinner there which I teuly reccomend. I wrote in advance of I could have vegetarian options and they prepared a menu for me. The staff are incredibly kind and the rooms are spacious and beautiful. The Onsen experience was unforgettable.

Stayed in April 2024

We felt like the staff weren’t too friendly and not the most hospitable, especially compared to other ryokans we stayed in during our trip. Also, there is no flexibility for dinner time which is at 5.30pm - considering that the hotel is quite far out from main sights in Hakone (takes around 45min-1h I would say?) it means you have to return quite early. Room looks out to a construction site so the view isn’t too great.

Onsens were amazing, you get to book a slot to use the onsen as a couple and that includes an indoor and outdoor bath. Rooms were spacious and comfortable.

Stayed in March 2024

The food was incredible. The private onsen was excellent. The room felt very traditional with sliding rice paper windows and included a kotatsu table. The staff were incredibly welcoming and accommodating. The service felt nice and personal.

Stayed in March 2024

nothing

everything!

Stayed in March 2024

The hospitality was fantastic! The dinner and breakfast were absolutely amazing and so beautifully presented, they catered to my partner and I’s dietary requirements (vegetarian and pescatarian). The room is wonderful and traditional

Stayed in March 2024

The bathroom is not heated (and is separate from the actual room), which just means that it is very very cold (I visited in early March). Not really a problem when you've been onsen-ing all day, but going to the bathroom in the middle of the night was a bit of a shock.

Onsen (with both indoor and outdoor baths) was truly an amazing experience. The room was also so cozy, particularly with the heated table. Bedding was comfortable, everything was extremely clean.

Stayed in March 2024

There is pretty much nothing around the location and getting there can be time consuming, but that’s true for Hakone overall. Busses and convenience stores are in a short walking distance. Checkout time and breakfast time are fairly early, so be prepared! Initially proposed breakfast time was 7:30 AM

If you want to experience traditional Japanese ryokan - that’s the place! Food is amazing, Onsen is great + private, rooms are fairly spacious! Staff and overall experience is outstanding, but better to know some Japanese

Stayed in March 2024

Location is not so great, very far from other attractions Rooms are not sound proof, we could hear our neighbors

Dinner was amazing! The room was very cozy and warm. The hotel is so lovely, and the staff are very nice

Stayed in December 2023

Nothing bad to say.

The food was exquisite! The room was beautifully traditional with the futon and even has a kotatsu! I was lucky enough to try dinner and breakfast, which were both delicious. All the foods prepared with excellent quality ingredients, you could notice the freshness and that taste of homemade food that is delicious.

Stayed in November 2023

I love how solitude the place is. The ambience is very relaxing. It’s a perfect place for taking a day off

Stayed in February 2024

A suggestion, not criticism: During breakfast, we didn't know what each dish was. Maybe having a "menu guide" with pictures and explanations for each dish would help guests understand what we're eating and how to enjoy it. :)

Even though we arrived late, the owner welcomed us warmly, provided essential information, and reserved two private onsen times for us. The traditional Japanese experience with a traditional room, kimonos, private onsen, and breakfast was fantastic. :)

Stayed in January 2024

Only 1 hr restriction at the onsen We did not have an option for dinner at the place.

Private onsen, thoroughly enjoyed it. The room was comfortable. Music through the hallways and the architecture contributed to feeling like an escape. They catered to vegetarian for breakfast.

Stayed in January 2024

Had lots of raw food that we didn’t care to eat. Not the restaurants fault. Just a personal preference

Breakfast was very good. They worked hard to prepare and serve the food. Dinner was also excellent

Stayed in December 2023