There was nothing we did not like, everything was excellent with the hotel.

Absolutely stunning old ryoken tucked away up in the mountains. We had a room with a private onsen that looked out on the surrounding forest and it was literally heaven. Delicious and huge meals provided for breakfast and dinner and attentive and helpful staff who were very helpful throughout our entire stay. The area is pretty hilly so you need to be prepared to walk up some steep slopes if you want to explore around on foot (although a bus route runs right by the hotel) and even to your room if you have one of the separate private onsen rooms like we did. The staff did help with the bags though which was nice.

Stayed in April 2023

The meals were incredible (so much food and variety provided) and the place is very beautiful. The private outdoor onsen was great too!

Stayed in May 2023

Air conditioning was not working correctly so it was quite hot in bed.

Excellent food, localization, and building. one of the most beautiful places I stayed in.

Stayed in May 2023

The hotel is quite old and some features are quite outdated. Not a problem per se, but given the price, I would have expected something better.

The place was really nice and the onsen in the room was extremely comfortable!

Stayed in April 2023

Villa could be cleaner and better maintained. There was cobwebs, and dead insects on windowsills, and the air filter was full of dust. Holes in the paper sliding doors. Holes in walls from old mounting points. Small things add up, especially for the price.

Meals were excellent. Architecture is great. Ambiance is great. Staff was attentive, had ok english. Indoor and outdoor onsen were excellent.

Stayed in May 2023

Location was amazing and the staff were so accommodating and helpful

Stayed in May 2023

everythings is wonderful

Stayed in April 2023

Meals were delicious, public bath was nice and relaxing. Room was comfortable, beds set up and had futons available if you wanted a traditional sense. Room was huge, could fit up to 4 people.

Stayed in April 2023

breakfast wasn’t adapted to dietary restrictions

very charming, clean, quiet, nice staff and good food.

Stayed in April 2023

Some hallways are cluttered with storage items. Room service staff could be forgetful. Free coffee wasn't great, Service could be better for the price. (Some staff feel like they are still in training)

Private onsen is great. Very generous and delicious food. Good quality daily snacks and tea. Comfy common sitting / break / tea area with good sceneries. Public onsen and amenities are good.

Stayed in April 2023

Incredible location and atmosphere. The private onsens in the villa was exceptional.

Stayed in April 2023

The hotel shuttle service instructions were not really clear but we found it nevertheless. The pillows were a bit hard. The private onsen was too hot, but the shared onsen was lovely.

Staying at a traditional Japanese Ryokan was a treat. The building was delightful, everything about it was a great experience. The staff was exceptional. The food was different for a westerner but everything was tasty and worth trying. We had both dinner and breakfast and if ever you wanted a Japanese experience this was it. The hotel is also beautifully located with so much else to do in the area. We were sorry we only spent one night. The train ride to Gora was beautiful and an experience in itself. The hotel shuttle service was great.

Stayed in April 2023

N/A

The property was absolutely beautiful! Well-maintained and clean, with a lot of options for exploration. For an old building there was no concerns with the cleanliness, smell, dust, etc. The staff were extremely nice and accommodating as well.

Stayed in April 2023

Do note that rooms in the annex do not have private shower facilities. You will need to use the public baths.

The Mikawaya Ryokan is a well-preserved historic hot spring inn located in a central part of the mountainous Hakone region. The Tozan bus stops right in front, making it easy to hop on with the tourist-friendly Odakyu Freepass. The onsen baths are well-kept and are soothing. The meals are exceptional. The ryokan staff speak good English and are very hospitable.

Stayed in April 2023

so much fish in the food, was denied an alternative meal

very traditional

Stayed in April 2023

I loved everything! The room we stayed at was beautiful. The food was amazing.

Stayed in April 2023

The best place we had ever been !! This is not just an Hotel , this is an entire fantastic Japan exoirience .

Stayed in April 2023

I love the dinner and breakfast menu they set up for each day. It was delicious and I don't even like fish. So that says a lot about their food. If I enjoyed the fish then it was good.

Stayed in April 2023

nothing

lovely staff, lots of inclusions including dinner and breakfast. food was amazing. onsen in room was lovely. shuttle bus from gora also a nice touch

Stayed in April 2023

I wasn’t reminded of that there’s mosquitoes in April here already, didn’t sleep well for the first night, the staff give me the mosquitoes repellent for the 2nd night

nice Ryokan with long history, nice garden and friendly staff

Stayed in April 2023

very clean and quiet. staff was polite and helpful the food was beautiful and fresh

Stayed in March 2023

I have no complaints.

Amazing staff, food, and onsen. You even get tea and a snack when you arrive while you're checking in.

Stayed in March 2023

-the public onsen was underwhelming. The highlight of this place are its private onsens. -the internet was a little spotty

-loved that it was a traditional ryokan stay, complete with yukatas -the personal onsen was lovely -the staff were very kind and welcoming -comfy beds -enjoyed the tatami mat floors -the food was good, but it is traditional Japanese food including kaiseki and hotpot, so be aware of the fact that it will challenge western pallets. -some reviews called it dated, but I think it’s more historical than dated. The main building is 100 years-old, which is pretty cool. -convenient and easy to bus to; bus stop is directly outside of the ryokan -15 minute walk to Hakone Open Air Museum (which was very cool and worth visiting)

Stayed in March 2023

I wish the wi-fi worked better and it was closer to the main train station (Odawara). We had to take a bus for half an hour that was hard to find :(

The food was beautiful and amazing! Our room was so clean, traditional, and had a wonderful private onsen for us to soak in. Loved the privacy and tranquility of the place. The staff was also extremely helpful and friendly. We had such a great experience :)

Stayed in March 2023