Really nice and comfortable hotel close to Yokohama Station, Very quiet and clean room. City bakery with good coffee and snacks in reception area.

Stayed in March 2025

Rooms feel pretty cramped.

Very tech savvy. Nice little cafe inside and observatory bar. Good location near Station

Stayed in April 2025

We were supposed to be given breakfast vouchers upon check-in, which had been forgotten by the staff in charge. Once we figured and raised a complaint we were refunded for the meals we had paid.

The Japanese style breakfast was excellent in quality and variety. Yokohama train station can be reached by elevated pedestrian walk.

Stayed in February 2025

The only thing that was a little challenging was finding the hotel from the Yokohama train station for the first time.

Stayed in March 2025

Very convenient and comfortable place to stay!

Stayed in March 2025

The only issue we had was find the way to the hotel. We followed Google Maps and the street level and then it is hard to find the correct way to the lobby which is level 4F of the building. The easiest way to (which we only found out later) was to take the elevated walkway on level 2F coming from Yokohama station and then there are outside escalators and clear signage to the Hotel.

A new and modern hotel close to Yokohama station. Easily accessible from Haneda Airport - direct train to Yokohama and 5 min walk to hotel. The breakfast is not a buffet but a choice of 2 dishes (one in 6 variants) with a self selection of sides, but the quality was excellent.

Stayed in March 2025

Best location in Yokohama, just a short walk from station. We got a great room with all we need, washing machine, microwave, spacious bed room etc. The minus point only the breakfast menu and system, limited and always same menu. Thanks for the hospitality during our 3 nights stay at residence twin room.

Stayed in March 2025

Excellent location. Very comfortable.

Stayed in March 2025

Great location and friendly staff say it all. Very thoughtful for welcoming our return.

Stayed in March 2025

Room size - Not bad really but Tokyo standard I'd say. Can be a wee bit bigger Late check-out - 1000yen/hr after 11am. Came knocking my door a couple mins past 11am directly while I was in the middle of changing clothes. Could call first perhaps.

Location - connected by a footbridge from Yokohama Station N.West Exit, it's located right by the station and housed within The Yokohama Front Tower building. If you take the right train, it's really just 18mins away from Shinagawa, 25mins from Haneda, 35mins from Tokyo Station. Convenience - plenty of restaurants, izakayas, ramen shops, convenience stores in the surrounding area. Shopping - again, NEWoMan, Lumine, HANDS, Takashimaya, Sogo are all by the station Hotel Amenities - Fast check-in/out (staffed counter or self-service machines); clean drinking water from taps; decent cafe at the lobby; locker area; free gym until 2400 Room - separate bathroom w/ sink and toilet!

Stayed in March 2025

Nothing.

My wife and I stayed here for 6-nights in March 2025. The hotel staff were very helpful in extending our checkout time from 11am until 2pm. We had a 9pm flight from Haneda Airport so that allowed us to rest an extra 3-hours before heading to the airport The location is just a few minutes walk to Yokohama Station. The hotel building has restaurants on the 1st and 2nd floors. There are many other restaurants within a few minutes walk. There are 2 convenience stores (24- hours) nearby also.

Stayed in March 2025

Everything was perfect.

This is the second time in this hotel. Last year in (Nov 2024) we stayed at this hotel for four nights and went there again this month (March 2025). It was one of the nicest hotels for us in Japan as it met our needs. The bedroom is recent and clean. There is a big TV, and multiple storage options. Everything is replenished and replaced every time the room is cleaned. (Bathroom utensils, slippers and pajamas and so on). The bathroom is inviting to take a bath as it is a separate Japanese wet room, with chair and water bucket. We personally love this. After a long day of walking, you can relax in a warm bath with a Japanese herbal bath bomb. There are washing machines on two floors, which can be checked via the TV, as well as vending machines for drinks, an ice machine and a microwave. In the entrance of the hotel (4F) is the The City Bakery and also a hair salon called Vif AVEDA. In the same building below is a sushi restaurant (Sushiro), a Desserts Cafe called Hanayori Cafe and an Italian restaurant. A few meters away is a pharmacy, a grocery shop (Bungado) and a Family Mart. A 24-hour restaurant is next to Family Mart. The hotel is directly connected to all the malls NEWoman/Marui City/ LUMINE / VIVRE / AEON etc. and very very close to the train station. The two gentlemen at reception were very friendly and our check-in was quick. Check-in is modern and digitalized. We liked it very much. See you soon! New edit, 6 March 2025: We arrived at the Hotel and were welcomed so heartwarmly. A welcome letter was placed in our room for us. Thanks a lot! That made us very happy. Such small gestures make all the difference! We truly appreciate this friendly customer service. ❤️ ありがとうございました！We were delighted to be there! We will come back soon!

Stayed in March 2025

The Mattress. A bit hard for us Australians

Hotel was great, great location.

Stayed in March 2025

1. Limited choice for breakfast. 2. From my room, I could hear the moving trains as early as 05:00+ in the morning until end of day operation at about 01:00. However, my friend from another room (different facing) hear nothing. 3. The electrical switch box was located behind the bed!!! Realised this when staff came to troubleshoot the entrance light malfunction. 4. All Japanese channels; no English or Chinese or any foreign language news channels available.

Excellent location! Stone throw from Yokohama Station. Clean room. Friendly and helpful staff.

Stayed in March 2025

Nothing...

The Splaisir is at a great location, just 5 minutes away from Yokohama station, with covered walkway and links to all the big shopping malls - NEWoman, Sogo and Takashimaya. There is even a very good bakery within the hotel right next to the reception! The rooms and even the bathrooms are spacious...not a common sight in Japan.

Stayed in March 2025

For first time guests, it’s a bit hard to find the hotel. It is not at the street front but in a business building on 4th floor. Once you get used to it, it’s actually very close to the station.

The hotel is modern and clean, facilities are great. Love the design of separated bath and toilet. Room is comfortable with good size.

Stayed in March 2025

Just a little far from convenient store

Hotel provided many activities during our stay, Free drink during stay is the best we love.

Stayed in February 2025

Nothing

Location, new and clean!

Stayed in March 2025

Checkin process

Stayed in March 2025

Strategic location. Easy check in n out process Friendly n helpful staffs Spacious n comfortable room with washing machine n kitchen facilities.

Stayed in March 2025

Not a fault of the hotel's, but a bit hard to locate using google maps that it's on the 4th floor of the Yokohama Tower building

Very good location for the train station to easily get to Haneda Airport Big, comfortable modern rooms Easy check in and out process

Stayed in March 2025

Loved everything about our stay here. Room was spacious and in a wonderful location super close to everything. The staff were welcoming. One of our favourite hotels we have stayed at in Japan

Stayed in March 2025

It wasn’t that bad but if your room is faced toward the train rail, you will heard a bit of the train noise around 5am-6am

The room was big compared to other hotel was great and really comfortable. The room was really clean and the cleaning staff were always nice.

Stayed in February 2025

New & clean, comfortable bed

Location

Stayed in March 2025