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Reviews of Sotetsu Fresa Inn Sendai 3 stars

980-0021 Miyagi, Sendai, Aoba-ku Chuo 4-4-5, Japan

#7 of 124 hotels in Sendai

Guests' Choice

Review score

Based on 751 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.0

  • Facilities

    9.1

  • Staff

    9.2

  • Value for money

    8.9

  • Free WiFi

    8.9

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Showing 301 – 325

  • Reviewed: 14 April 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Conveniently close to the station

    Stayed in April 2023

  • Reviewed: 14 April 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Twin Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    more washing machine please

    location clean

    Stayed in April 2023

  • Reviewed: 14 April 2023

    8.0
    Great location and good value
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Rooms were compact.

    In a great location near station, market& shops, restaurants& bars. Staff friendly & helpful, arranged additional pillows. Modern& clean, great skincare etc available at reception.

    Stayed in April 2023

  • Reviewed: 13 April 2023

    9.0
    Nice hotel within close proximity to restaurants, shopping and train station.
    • Leisure trip
    • Family with young children
    • Superior Universal Double Room - Non-Smoking
    • Stayed 1 night

    The room was small and did not find a room to accommodate our son with 2 queen beds.

    The hotel offered an excellent breakfast and had nice laundry facilities. They also offered nice amenities and the location was excellent.

    Stayed in April 2023

  • Reviewed: 12 April 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    overall is very good. reasonable price 😊 definitely to stay again

    Stayed in April 2023

  • Reviewed: 11 April 2023

    9.0
    Great location but hard beds and pillows.
    • Leisure trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The staff were super strict with check in/out time, i realized that this might be a cultural issue rather than a hotel specific issue. In other countries, they would be happy to check you in if your room was available early. The beds and pillows were a bit too hard for my liking

    The location was very near eateries and only a 7 minute walk from the Sendai station which is very convenient. The room was spacious for 1 person and had all the amenities you needed.

    Stayed in April 2023

  • Reviewed: 11 April 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Single Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Rooms were slightly small for 2 people, but comfortable for 1.

    Hotel was of walking distance to the train station, hence very convenient! Staff were friendly, helped us to keep our luggage before check in. Rooms were clean, interior well thought out with bedside USB charging ports. Reception also had an array of other toiletries including facial cleanser, bath powder if required!

    Stayed in April 2023

  • Reviewed: 11 April 2023

    10
    Everything we could possibly ask for in a hotel accommodation.
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 17 nights
    • Submitted via mobile

    the staff on front desk were super friendly and always happy to help. the cleaning staff we met in the hallways were always very kind and friendly. we stayed a long time and staff made the effort to remind us when the room was due to be cleaned which was helpful. We liked having all the coffee/tea/sugar bags to choose from at the elevator area. To be able to choose from the personal pamper products was a really nice surprise too and I loved their bath salt sachets and face masks.

    Stayed in April 2023

  • Reviewed: 11 April 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The room was very small for a double - two people and their luggage would be a squeeze. Pillows were more like beanbags.

    Spotlessly clean and convenient location for the station and nearby restaurants and market. Well equipped.

    Stayed in April 2023

  • Reviewed: 10 April 2023

    9.0
    Would stay again
    • Leisure trip
    • Group
    • Standard Twin Room - Non-Smoking
    • Stayed 2 nights

    Staff were very friendly

    Stayed in April 2023

  • Reviewed: 10 April 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    N/A

    friendly staff

    Stayed in April 2023

  • Reviewed: 9 April 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 3 nights

    Room was abit small, just like every other Japanese hotels.

    The location was pretty good, about 10 mins away from Sendai train station. It was also almost right outside Sendai Morning market, so my family and I just go down there to have breakfast everyday. The room was clean, bed was comfy and the non-smoking rooms have no smell of second smoke at all, so the entire ventilation system in the hotel is pretty good haha

    Stayed in April 2023

  • Reviewed: 5 April 2023

    9.0
    Enjoyable and comfortable stay
    • Leisure trip
    • People with friends
    • Standard Single Room - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    The staff was extraordinarily friendly and very helpful. The rooms are very clean. My personal favorite was the very tasty breakfast.

    Stayed in April 2023

  • Reviewed: 4 April 2023

    9.0
    Helpful staff, Clean room , Lovely breakfast
    • Business trip
    • Group
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights

    The room is clean and Breakfast are super good.

    Stayed in March 2023

  • Reviewed: 4 April 2023

    9.0
    A cozy room close to the JR station
    • Leisure trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing to complain about.

    Good location just a few minutes away from the JR station, comfortable bed and the bathtub. Staff was also very friendly!

    Stayed in March 2023

  • Reviewed: 2 April 2023

    9.0
    A very good modern hotel with compact rooms close to Sendai station & lots of nearby cafes restaurants and shops
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    small compact room cramped for queen bed

    clean friendly modern & great breakfast

    Stayed in April 2023

  • Reviewed: 31 March 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the room is a bit small.

    clean and bright. Nice and English specking staff. good location. Near to Sendai station. Self check in and check out machine.

    Stayed in March 2023

  • Reviewed: 29 March 2023

    9.0
    Hope to come here again
    • Leisure trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There was this one rude cleaning lady. Rest of the staff were very pleasant.

    Amazing breakfast. Very close to Sendai station. Room has enough space even with luggage in it.

    Stayed in March 2023

  • Reviewed: 25 March 2023

    9.0
    Freesa in Sendai
    • Business trip
    • Solo traveller
    • Standard Single Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    A little expensive for a single night, but there weren't any other options as it was short notice. The location was hard to find though most because of the construction and not being used to Japanese roads.

    The staff were nice, and helpful even if I didn't know the Japanese for my question. The terminal for getting a room had English and was easy to use.

    Stayed in March 2023

  • Reviewed: 25 March 2023

    9.0
    Good value
    • Leisure trip
    • Family with young children
    • Connecting Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    none

    Good location, cleanliness and quietness.

    Stayed in March 2023

  • Reviewed: 24 March 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    - None.

    - Convenient. Near Sendai Station (train and bus), shopping malls, restaurants, convenience stores. - Room was comfortable and cozy. The space for luggage underneath the bed helped with making space good. - Facilities are well maintained.

    Stayed in March 2023

  • Reviewed: 21 March 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 1 night

    There was something wrong with the sockets in my room and none of them would charge my phone until an hour later that it miraculously got fixed. Since I was in Sendai for work, the anxiety that my phone might die the next day kept me awake and I woke up several times to check if it was properly charged.

    The hotel is very close to Sendai station and the breakfast is superb, with several extremely tasty local dishes. Also, the bathtub is quite spacious which I find it quite rare in Japan lol The staff are super helpful and friendly. I really enjoyed the stay and would definitely recommend it to all my friends and family who are visiting Sendai.

    Stayed in March 2023

  • Reviewed: 21 March 2023

    10
    Super hotel close to JR, Malls and Market
    • Leisure trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights

    Great hotel, super easy to access from the Sendai JR station. The staff is super friendly and the room is clean and well equipped. Highly recommended :)

    Stayed in March 2023

  • Reviewed: 20 March 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Standard Single Room - Non-Smoking
    • Stayed 7 nights

    No onsen!

    Excellent breakfast choice and quality; excellent location - close to main station and subway station. Also some great bars and restaurants nearby. Would definitely recommend.

    Stayed in March 2023

  • Reviewed: 14 March 2023

    9.0
    Very nice
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night

    .

    Very good location and staff

    Stayed in February 2023

Showing 301 – 325

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