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Reviews of Odawara Terminal Hotel 3 stars

250-0011 Kanagawa, Odawara, Sakaecho 2-4-3, Japan

#14 of 20 hotels in Odawara

Guests' Choice

Review score

Based on 237 hotel reviews

7.4

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.0

  • Location

    8.3

  • Facilities

    7.6

  • Staff

    8.2

  • Value for money

    7.5

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 10 April 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom is small

    Near odawara station and surrounded by restaurants Clean hotel, comfortable bed

    Stayed in April 2025

  • Reviewed: 7 April 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Single Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Automatic self check in. No interaction with staff. No information about facilities, breakfast etc. A huge, soul-less place.

    Close to airport for early transfer

    Stayed in April 2025

  • Reviewed: 27 March 2025

    8.0
    Worked well for us
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was an excellent location for launching our early start to Hakone. We stayed one night. Room was spacious with queen bed for my husband who is over 6'. Close to shops.

    Stayed in March 2025

  • Reviewed: 18 January 2025

    7.0
    Comfortable stay
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 3 nights

    The male staff at the counter wasn't too friendly and the female staff couldn't speak much English.

    The hotel is close to the Odawara station and restaurants. The room was clean and bed was comfortable. Housekeeping is provided for stays of more than 3 days but they will change towels and provide water bottle everyday.

    Stayed in January 2025

  • Reviewed: 14 December 2024

    6.0
    close to train station
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    1) the tap water was cloudy 2) the matteress 3) only 1 very soft pillow given per person per bed

    1) close to 7 eleven, train station, odawara castle and eateries. 2) the staff put our stored luggages into our room while we were still sightseeing till late 3) free coffee and tea on lvl 2

    Stayed in December 2024

  • Reviewed: 7 December 2024

    8.0
    Best place to transfer between Narita and Hakone / Fuji
    • Leisure trip
    • Family with young children
    • Economy Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room is small but we did not mind since it is for only one night .

    The location is what we wanted to transfer between Narita airport and Hakone/Fuji Five Lakes . Nissan car rental is on the other side of the station as the hotel . Toyota is just opposite the hotel. The hotel is near the station . A perfect place to pick up a car if you want to self drive Hakone and Fuji areas . Driving is easy in Japan . Using map code can get you around easily . Not stressful to drive .

    Stayed in November 2024

  • Reviewed: 20 November 2024

    8.0
    Kind of unpleasant but bearable.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    No coffee and tea in the room. Hot water suddenly went cold and after waiting, it became hot again. There are 2 of us but only one replacement clean towel was given to us.

    It is close to the train station and this made it very convenient for travel.

    Stayed in November 2024

  • Reviewed: 18 November 2024

    8.0
    Good value for short stay.
    • Leisure trip
    • Couple
    • Standard Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The comforter does not have undersheet.

    Location is excellent and they have bottled water prepared which I didn’t have in Tokyo. Also unusual free items for the room like wash towel and wheat tea are welcome. Tooth brush are of good quality, not the adhoc type most other places have.

    Stayed in November 2024

  • Reviewed: 2 November 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Economy Single Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The location is nice.

    Stayed in November 2024

  • Reviewed: 29 October 2024

    8.0
    Nice place overall
    • Leisure trip
    • Family with young children
    • Superior Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Quite noisy at first but the noise stopped from night time onwards.

    They provide everything we need. Thought it will be small but surprisingly it was spacious and we were able to open our luggages. Place is clean as well.

    Stayed in October 2024

  • Reviewed: 21 October 2024

    8.0
    We enjoyed ourselves as there are many restaurants nearby. Good connecting transportation into Hakone.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Temperature of shower water unstable. Turns hot, then cold, then hot, and the cycle continues.

    Location and size of room.

    Stayed in October 2024

  • Reviewed: 22 September 2024

    8.0
    Good location
    • Leisure trip
    • Group
    • Triple Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bathroom is too small

    Clean and convenient location

    Stayed in September 2024

  • Reviewed: 10 September 2024

    7.0
    Staffs are friendly and helpful.
    • Leisure trip
    • Group
    • Deluxe Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Chiller only mild cold..cannot keep chill stuff for a day.i It's spolt my mood during my atay..

    Stayed in September 2024

  • Reviewed: 28 August 2024

    6.0
    Put a roof over my head for the night.
    • Leisure trip
    • Solo traveller
    • Standard Single Room - Smoking
    • Stayed 1 night

    The street out the front is a bit dodgy late at night. Not the hotel's fault though. Sheets had a small stain, like someone had a small nose bleed that didn't quite come out in the wash. I made a late booking and had to take the last available room which was a smokers room, so the smell was pretty bad. But that's on me, make sure you check if you're picking a room that allows smoking if you have breathing issues. Bit expensive for what it was, but there's not a huge amount else in town.

    Was in a very convenient location near the train station. Small, but all you need if passing through for a night.

    Stayed in August 2024

  • Reviewed: 5 August 2024

    8.0
    Very good hotel.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights

    No microwave.

    The hotel is a walking distance to the main Train and Bus terminal. As well, it is right on acthe nice street with restaurants and bars. Good size room and a very comfortable bed.

    Stayed in August 2024

  • Reviewed: 16 July 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Superior Single Room - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Very basic. I stayed in other Japanese Hotels at the same price point and proximity to transport during this trip and this was certainly inferior to the others.

    Location.

    Stayed in July 2024

  • Reviewed: 4 July 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Basic hotel conveniently located near the train station.

    Stayed in June 2024

  • Reviewed: 14 May 2024

    7.0
    hotel very near to Odawara station.
    • Leisure trip
    • Family with young children
    • Triple Room - Non-Smoking
    • Stayed 2 nights

    the hotel toilet is extremely small, very terrible .

    no breakfast provided in this hotel

    Stayed in April 2024

  • Reviewed: 8 May 2024

    6.0
    Ok to stay for 1 night
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very thin walls, possible to hear other guests at night (possible the guests were simply loud when coming back to rooms). There was a Lamp in the room that was not possible to switch off.

    The hotel is opposite to train station, restaurants on the same street. The room was bigger than other rooms in Japan.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Proximity to the station, comfortable rooms with a tub to soak after a long day around Hakone. On the same street as many delicious restaurants. Definitely recommend. Staff were nice.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    7.0
    Good for an overnight stay in Odawara
    • Leisure trip
    • People with friends
    • Economy Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bathroom was tiny.

    Location was excellent

    Stayed in April 2024

  • Reviewed: 5 April 2024

    7.0
    Some faults but a good location.
    • Leisure trip
    • Solo traveller
    • Economy Single Room - Smoking
    • Stayed 4 nights
    • Submitted via mobile

    My refrigerator was pretty much useless. I turned the power up but still zero coldness. That was frustrating as I need my cold drinks.

    I liked the friendliness of the staff, the fact that I had a chair, tray table, and clothes rest to use at my disposal. I also liked that I had a view. I of course have my much needed TV and Hot water maker. But I wish they provided some tea.

    Stayed in April 2024

  • Reviewed: 15 March 2024

    8.0
    Very good
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    When I entered the room was dark and cold.

    Location is perfect and clean.

    Stayed in March 2024

  • Reviewed: 26 February 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Economy Twin Room - Non-Smoking
    • Stayed 4 nights

    Close to train station. A bit noisy at night. But I feel ok. Pillow was kinda too hard. Toilet was a bit too small for tall persons. But overall high value for this hotel under this fair price.

    Free coffee is great! 24 hrs available. Very clean for the room .

    Stayed in February 2024

Showing 1 – 25

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