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Reviews of Shinbashi Urban Hotel 3 stars

105-0004 Tokyo-to, Minato-ku, Shinbashi 2-11-9, Japan

#872 of 1,457 hotels in Tokyo

Guests' Choice

Review score

Based on 82 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.4

  • Location

    8.1

  • Facilities

    8.1

  • Staff

    8.6

  • Value for money

    7.3

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 19 April 2025

    7.0
    No frills, inexpensive stay in prime location.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Room was smaller than expected.

    Staff were friendly and accommodating. Location was great.

    Stayed in April 2025

  • Reviewed: 17 February 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Single Room A
    • Stayed 2 nights
    • Submitted via mobile

    Restaurant food unnnispired

    Efficiency of check in.Allowed to check in early. Value for money. Complementary transfer to the airport very efficient.

    Stayed in February 2025

  • Reviewed: 13 February 2025

    9.0
    Brilliant location with friendly staff
    • Leisure trip
    • Solo traveller
    • Single Room A
    • Stayed 3 nights
    • Submitted via mobile

    Room was a little small but I am rather tall and traveled with snowboards so this wouldn’t likely be an issue for most people.

    Located perfectly with a short walk to a major train station 1 stop away from Tokyo station. Staff very friendly and would greet me everyday, also help my AirPods I left in the room by mistake until I arrived back in Tokyo for my departure back home.

    Stayed in February 2025

  • Reviewed: 3 January 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Single Room A
    • Stayed 4 nights
    • Submitted via mobile

    I'm bigger than the average japanese men, but I didn't have any problems with the space that I had there. But just watch out if you're a big person.

    Really close to a very good subway/train station. Overall it was a good experience. Wouldn't say there is much going on or luxuries, but it gets the job done in every way.

    Stayed in January 2025

  • Reviewed: 8 December 2024

    8.0
    It’s a quiet and nice place to stay
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The bed can be bigger especially for couple travelers

    Stayed in November 2024

  • Reviewed: 8 December 2024

    9.0
    It was a great stay. I would book here again.
    • Leisure trip
    • Solo traveller
    • Single Room A
    • Stayed 4 nights
    • Submitted via mobile

    Maybe it was just my room but I wish it had a microwave and a TV with English channels.

    It’s very much near the station. The staff are friendly. The room is big enough to keep a suitcase open.

    Stayed in December 2024

  • Reviewed: 2 May 2024

    9.0
    Clean, comfortable, and close to train station
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 4 nights

    Room was small but clean and comfortable. The staff were polite. Location is very close to many restaurants and a short distance from train station.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room A
    • Stayed 6 nights

    Nice location close to metro station, staff was nice, it was clean

    Stayed in March 2024

  • Reviewed: 2 April 2024

    9.0
    Great location and good place to stay and easy communication with Tokyo City
    • Business trip
    • Group
    • Small Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Rate was expensive

    Location was Great!

    Stayed in March 2024

  • Reviewed: 2 April 2024

    8.0
    Perfect location, nice staff, but be aware of the double bed size
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 6 nights
    • Submitted via mobile

    The size of the double bed was too small. In Europe it would be a single size bed.

    Staff was super helpful und nice. Location is perfect, just a 5 minute walk to the Station to reach all needed connections

    Stayed in March 2024

  • Reviewed: 19 March 2024

    9.0
    I loved my stay at Shimbashi Urban Hotel. Location, staff, room all great and I highly recommend
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 7 nights

    In the heart of Shimbashi, the location is excellent. The staff are friendly and helpful. The room was spotlessly clean. I really enjoyed my stay and would recommend this hotel to anyone travelling on their own to Tokyo.

    Stayed in March 2024

  • Reviewed: 8 January 2024

    9.0
    perfect for one adult stay
    • Leisure trip
    • Group
    • Single Room A
    • Stayed 2 nights

    only thing i didn't like was that all the room lights were only cool color lights

    single bedroom was perfect room size for one adult, surprisingly cozy room and comfy bed. very friendly receptionists. great location. overall above expectations.

    Stayed in January 2024

  • Reviewed: 1 January 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room A
    • Stayed 1 night
    • Submitted via mobile

    I didn't like the rules at the beginning that no 2 ppl can enter the 1 person room. Later everything was fine. Thank you, recommendes hotel

    The comfy place and comfy well projected living room! God luck

    Stayed in January 2024

  • Reviewed: 18 October 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room A
    • Stayed 5 nights
    • Submitted via mobile

    Staff, location and cleanliness

    Stayed in October 2023

  • Reviewed: 1 September 2023

    7.0
    Small but clean. Cheaper places that are the same size are better value for money.
    • Leisure trip
    • Solo traveller
    • Single Room B
    • Stayed 1 night
    • Submitted via mobile

    It was hard to find and the directions send you behind it. The was also only one pillow with no opportunity to have a second one. The air con also seemed to slow right down at night so the room got warmer.

    Easy walk to the station and close convenience stores. It was clean and quiet.

    Stayed in September 2023

  • Reviewed: 25 August 2023

    8.0
    Solid hotel. Cheap compared to the surroundings and great location.
    • Leisure trip
    • Solo traveller
    • Single Room A
    • Stayed 1 night
    • Submitted via mobile

    Nothing much. Good spot; it’s one of the cheaper in the area but is solid.

    This place met the expectations. The room itself is muting special but it’s not bad. Perfect when on Travel and you don’t plan to spend much time beyond sleeping. The location is prime, close to the train and many good food/bar spots

    Stayed in August 2023

  • Reviewed: 18 July 2023

    7.0
    A pricey place for what you get, barring location, but fine.
    • Leisure trip
    • Solo traveller
    • Single Room B
    • Stayed 1 night

    The pillows (this is not an issue for me with this particular hotel but nearly all hotels in Japan) are like absolute rocks. They are so hard it's uncomfortable. The walls had several stains in the room and although the room smelled fine it was a little unnerving being in that room. The lobby had more than one bug flying around it.

    The location is great and check in is simple. The building offers a number of free things at the desk as well as a small charging cable box full of any you might need if you are a forgetful traveler. The room shower was particularly nice.

    Stayed in July 2023

  • Reviewed: 9 May 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room A
    • Stayed 1 night

    Nothing, I enjoyed my stay.

    A very small business hotel in the center of the city. Nice access to the Shimbashi station and within walking distance from Yurakucho and Marunouchi. Room is comfortable with complete facilities. I like the personal touch of a little rubber duck that the staff put in the bathroom, available to adopt (I took mine home).

    Stayed in May 2023

  • Reviewed: 11 April 2023

    7.0
    Good hotel if you’re looking for something simple and effective
    • Leisure trip
    • Solo traveller
    • Single Room A
    • Stayed 4 nights
    • Submitted via mobile

    There were some stains in the bedroom on the walls and the hairdryer heated up so much I thought it might catch fire…

    Everything you need and cozy room. Staff were really friendly 😊

    Stayed in April 2023

  • Reviewed: 28 March 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room B
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom has smell and noisy extractor. Bed and pillow are too hard.

    Good location

    Stayed in March 2023

  • Reviewed: 1 March 2023

    8.0
    Clean, reasonable ‘business’ hotel in a very convenient location.
    • Business trip
    • Solo traveller
    • Single Room A
    • Stayed 2 nights
    • Submitted via mobile

    Bring your own pillow, the hotel pillows are not good. Otherwise, no complaints.

    Only minutes from Shimbashi Station, but this side street is quiet. Simple, clean room. Bed was very comfortable. Great water pressure in shower. Very friendly bilingual staff at front desk. Good sunlight in the room (I was on 12th floor).

    Stayed in March 2023

  • Reviewed: 7 January 2023

    8.0
    High price when compared to small rooms and small entrance but overall good, clean and valuable place to stay for 2-3 da
    • Leisure trip
    • Solo traveller
    • Single Room B
    • Stayed 3 nights
    • Submitted via mobile

    >> All the staff are not comfortable to communicate in English >> Small rooms (even for single guest) >> Very small loo area

    >> 3 minutes to “Shimbashi Station” >> Nice area for windows shopping and street walk >> Quick access to any tourist spot >> Private bath shower and loo >> Basic accessories were provided

    Stayed in December 2022

  • Reviewed: 26 August 2022

    8.0
    Did what it said on the tin for a very good price.
    • Business trip
    • Solo traveller
    • Single Room A
    • Stayed 2 nights

    Stain on wall next to the bed. I'm not fussy so didn't bother me, but there will be travellers who will kick off about that so better get the bleach out.

    Breakfast not served which is fine, not needed. Location near useful station was very helpful. For travelling alone for business it did what it needed to, provided comfy room with working air-con and shower!

    Stayed in August 2022

  • Reviewed: 5 April 2025

    4.0
    Staff were great but would book a bigger room if possible next time.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 7 nights
    • Submitted via mobile

    We knew it was was a small room however, I didn’t realise it was a small double bed as well which could have been said within the online reservation. We are two medium sized people who struggled to sleep on the bed which was very frustrating. Also, the bed was very uncomfortable to sleep on.

    Staff were excellent

    Stayed in April 2025

Showing 1 – 25

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