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Reviews of Shinsaibashi House 3 stars

542-0083 Osaka Prefecture, Osaka, 1-8-27 Higashishinsaibashi, Chuo Ward, Japan

#56 of 164 B&Bs and Inns in Osaka

Guests' Choice

Review score

Based on 295 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    9.2

  • Facilities

    8.5

  • Staff

    8.2

  • Value for money

    9.2

  • Free WiFi

    8.3

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Showing 151 – 175

  • Reviewed: 27 May 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    All was good

    It was well equiped, clean and with a comfortable location.

    Stayed in May 2023

  • Reviewed: 27 May 2023

    8.0
    Great location, kids had a ball
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    As mentioned in other reviews, there's no lift, so keep that in mind but it's not exactly a high-rise so it isn't too bad if you're able to do stairs. The check-in procedure is definitely one you want to complete in advance as it can take a long time (it's a standard procedure in Japanese hotels, but some places do it for you). Given the location in a nightlife area it can get noisy when the bars close, but it's otherwise nice a area! Rooms.dont seem to have blackout curtains so it got very light very early - pack a mask if it's a problem!

    Well set up rooms that are great for families, and the cooking facilities were handy. Location is great, a couple of metro lines are nearby, it's a quick walk to Dotonbori and there's hundreds of bars and restaurants within blocks of the hotel. Lockers in the common area are very handy, as was the laundry facilities. Even though it's unmanned, it was no problem, the instructions are clear and when we needed help the staff were really responsive. We stayed twice in different rooms - one a Japanese style (one larger sleeping area) and the other a family room (with two separate bedrooms). For our needs (with two kids) the Japanese one was much better laid out - you can pack up the bedding and they had space to muck around on the tatami (which they were very into).

    Stayed in May 2023

  • Reviewed: 24 May 2023

    7.0
    A rare chance to stay near the busy Shinsaibashi area with 4 people together.
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 2 nights

    Decor was a little drab, but that's just a matter of taste. It's small, just large enough to fit the beds and a low table, but we would have enjoyed having a dining/meeting/working table with chairs instead of the coffee table and fifth bed. There were no drying hangers/pins for clothes, but there was a towel rack that we tried using instead. This is important because the laundry machines (2) in the common area were a combination washer/dryer in one tub, which meant that the clothes did not really get dry after the 2+ hr cycle.

    There were four clean and comfortable beds for our family (hard to find rooms that can accommodate four people) plus a cot was set up that we did not use. Place is very close to the crazy Shinsaibashi area, but is not in a particularly crazy block. In the hallway/stairwell you can hear the activity in the other rooms but thankfully once you close your door there is almost no sound from the rest of the building.

    Stayed in May 2023

  • Reviewed: 19 May 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 4 nights
    • Submitted via mobile

    Can hear outside noise from people crossing the road in early morning 5am started

    Like the location, the room is clean and comfortable 🙂

    Stayed in May 2023

  • Reviewed: 18 May 2023

    7.0
    ok but can be better
    • Leisure trip
    • Group
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    no elevators; not for seniors. no coffee available

    location

    Stayed in April 2023

  • Reviewed: 7 May 2023

    10
    Comfortable room and very good Location
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 5 nights
    • Submitted via mobile

    Bothroom too small

    Good Location and valuable price

    Stayed in April 2023

  • Reviewed: 1 May 2023

    10
    great location, great hotel, great stay
    • Leisure trip
    • Family with young children
    • Quadruple Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    request a low level if you have trouble with stairs

    communal area was great

    Stayed in April 2023

  • Reviewed: 27 April 2023

    9.0
    Very clean room, location perfect, in the center after exit station, the facilities ok thank you
    • Leisure trip
    • Family with young children
    • Family Studio
    • Stayed 1 night
    • Submitted via mobile

    No elevator

    Clean, location, facilities, luggage storage

    Stayed in April 2023

  • Reviewed: 8 April 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe Family Room
    • Stayed 7 nights
    • Submitted via mobile

    nothing

    The location is perfect!

    Stayed in April 2023

  • Reviewed: 8 April 2023

    10
    close to everything!
    • Leisure trip
    • Group
    • Family Studio
    • Stayed 4 nights
    • Submitted via mobile

    request a lower level if you have problems with stairs

    great location

    Stayed in April 2023

  • Reviewed: 12 March 2023

    8.0
    Valuable accommodation
    • Leisure trip
    • People with friends
    • Japanese-Style Room
    • Stayed 7 nights
    • Submitted via mobile

    There is no lift in this hotel. As we were staying at level 4, dragging the luggages up and down is a bit challenging. We booked two rooms, the toilet size for one of the rooms was really small but that was kind of common in Japan.

    The location is great as it's just about 500m walking distance from the Shinsaibashi-Suji Shopping Street. The neighbourhood also has lots of eateries and convenience stores. There are coin lockers available at 100 yen for use after checking out if your flight is not so early. There are also washing machine and dryer available for use at no cost at the shared kitchen area.

    Stayed in March 2023

  • Reviewed: 7 March 2023

    9.0
    good location can walk to numba
    • Leisure trip
    • People with friends
    • Deluxe Family Room
    • Stayed 3 nights
    • Submitted via mobile

    room is a bit small for 4 people

    location cleaness locker

    Stayed in March 2023

  • Reviewed: 22 February 2023

    10
    Wonderful stay in the heart of Osaka
    • Family with young children
    • Family Room
    • Stayed 4 nights
    • Submitted via mobile

    Everything was perfect.

    Loved the location. Fantastic location. Rooms were super clean n comfortable. Shared washer dryer available, which was very convenient. Lockers available to store luggage while waiting to check in. Easy check in process, very seamless and easy. Room had everything provided, small space but comfortable and well thought out space usage.

    Stayed in February 2023

  • Reviewed: 8 February 2023

    9.0
    Good space for families who want 2 separate bedrooms in convenient location
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 5 nights
    • Submitted via mobile

    need to climb stairs (not their fault and we knew that! just take note!). had problems with wrong code given at check-in via the automated system at the entrance and as it isn’t manned we went up and down the stairs quite a few times thinking we did something wrong. eventually called the number at the entrance phone and they gave us another code which worked (so it wasn’t anything we did wrong 😅)

    nice location, great to have onsite laundry facilities and lockers for large bags. generally clean and toilet though tiny is well designed

    Stayed in December 2022

  • Reviewed: 28 January 2023

    10
    Great location
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 8 nights
    • Submitted via mobile

    Very close to the main shopping district. Lots of food and drink choices. Metro is very accessible. Laundry is free. Detergent is available. Lawson is like a stone-throw away. Safe location.

    Stayed in January 2023

  • Reviewed: 17 March 2025

    5.0
    Average, but it was relatively cheap
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 3 nights

    The house is a bit tired. The wallpaper is detaching in some places Do not look under the beds. They do not clean there. The rubish was very confusing. The booklet said there were five waste streams, but then there were only three garbage bins provided.

    good central location

    Stayed in March 2025

  • Reviewed: 17 December 2024

    6.0
    get a room at a lower floor. Our stay was okay, and got a fair price..
    • Leisure trip
    • Group
    • Deluxe Family Room
    • Stayed 4 nights
    • Submitted via mobile

    There is just one small pillow per person, and it’s not comfortable to sleep with a small pillow. But the blanket is great. Slippers are not changed, now new, unhygienic. And no elevator.

    Location is good, and easy to find. Comfy blankets. Cold aircon.

    Stayed in November 2024

  • Reviewed: 15 December 2024

    5.0
    Nice but we will not come back to stay there .We will look for another hotel to stay
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 8 nights
    • Submitted via mobile

    I don’t like the property is lack of toilet paper shampoo and conditioner is only 1 each especially the toilet paper. is good if they had a stock in the property.we are 9 days we stay there but they have only one toilet paper.also the communication is a bit poor.especially the lady that we talk to on the phone.she needs to put the finish conditioner and body wash outside the door.also the toilet is a bit smelly.

    The property is near in the center walk for 10 minutes to 15 for shopping and restaurants near by we also 1 minutes walk in Lawson if you need food.

    Stayed in December 2024

  • Reviewed: 14 December 2024

    6.0
    The location is great. Room are clean but no daily cleaning which is ‘normal’ for jpn hotels. As we stayed on level 2, w
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 4 nights
    • Submitted via mobile

    Noise from the streets from passing strangers.

    Location

    Stayed in December 2024

  • Reviewed: 10 December 2024

    6.0
    Convenient, basic central accommodation. Cheap for a family of 6 but limited space.
    • Leisure trip
    • Group
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Tiny rooms. Not enough space to open a suitcase anywhere other than a bed! Our hot water button had been bumped off in the master cupboard but staff were very helpful in assisting us to fix it.

    Good location, easy check in and access.

    Stayed in December 2024

  • Reviewed: 5 August 2024

    6.0
    Not for a long stay, as they will not clean and change bed sheets and towel even even you stay for 5days, pillows are to
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 5 nights
    • Submitted via mobile

    There is a bad smell coming form the toilet. Then its all over the room.

    Near to all the shops

    Stayed in August 2024

  • Reviewed: 4 July 2024

    6.0
    Pleasant place to stay, however the space is very small.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 4 nights

    Very small toilet space, bunk bed on top of the single bed is a risk of knocking the head against the base of the bunk bed, no elevator.

    Rather central location, easy check-in process, availability of locker storage.

    Stayed in June 2024

  • Reviewed: 14 June 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Too strict with passport, should require passport with 1 guest only

    Cleanliness and location

    Stayed in June 2024

  • Reviewed: 7 December 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    Experience wasn't great. Door pin was given to us incorrectly to start with, inside door handle then fell off (needs screw tightening) Room was extremely damp to the point of having puddles on the floor under the windows, street lights very bright shinning through curtains at night and very noisy street below made it hard to get any sleep. Not a great venue for families.

    Nice and close to train station and restaurants. Room was tidy enough, would be a great location for young people wanting to experience night life.

    Stayed in December 2023

  • Reviewed: 26 October 2023

    6.0
    Good for short stays but don’t expect much
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights

    Bathroom was small and did not have space to store things. Wished there was a larger garbage can in the room but also no extra garbage bags given that they do not do daily cleans. While recognizing there is free laundry, other guests have left laundry in for hours as a result and a load of laundry takes hours to do for wash and dry. There was no laundry bags or eco bags as indicated on their signage.

    Location was very central, only few minutes from metro station. Room was clean.

    Stayed in October 2023

Showing 151 – 175

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